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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1048 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the high quality of coffee produced and the ease of use of the Hot & Cold Brew 10-Cup Coffee Maker. Many appreciate the included frother and the machine's various features. However, some users have experienced issues with the filter and occasional leakage, while others find the water tank's capacity to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,048 reviews
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife what can i say happy wife happy life she uses it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ninja hot/cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ninja is fantastic!! Very versatile! No issues at all! Makes the best coffee and tea!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over 5 years (used at least once/day, usually more), my last Ninja bar was leaking. I decided to upgrade since I was also making batches of cold brew. Hot coffee is excellent, still playing with amounts to get cold brew to my liking, but already better than a lot of cups I have had at coffee shops! The only negative is that it didn't come with a recipe book like my last one did.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Victoria

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using ground coffee instead of the pods. Really like that I can do coffee and tea without a lot of fuss.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WARNING - DO NOT BUY.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead on arrival. I purchased this device since it was on sale and had all the features I was looking for. I chose to try to run water through for the very first time after unpackaging and removing all the packing materials. I filled up the water to max. I chose full Caraf. I clicked brew. The machine was not pumping any water. Then some smoke and burning smell started coming from the machine itself towards the top. I tried multiple different steps to brew. I tried multiple different brewing options, both in Tea and Coffee. I tried to run clean and it finally pumped water through machine. Still when trying to brew and searching online for multiple hours on what could cause this it told me to call the support line. Called the support line waited over 15 minutes for a rep. The rep could not provide any troubleshooting steps without being granted access to a camera. I will email you pictures or videos but I will not grant you access to a camera. I requested a manager or another rep and they were not available for another multiple hours later. I will be returning ASAP. Will not buy another Ninja product moving forward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the wife and she absolutely loves the cold brew feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best coffee maker I've ever purchased!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capabilities this coffee maker has is remarkable!. You can choose 2 different coffee cup sizes, 2 different levels for the carafe, half or full. You have 5 different coffee types to choose from. You have another basket (not sure if that is correct name) for tea and several choices to brew. I really like the coffee cup holder, reduces the splatter that traditional coffee makers usually make.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and makes good tasting drinks! Definitely happy i purchased this! So much better than using pods.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great product great price on sale!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of researching and waiting for a holiday price drop I finally made the purchase. I've had the machine for a couple of weeks now, and I've really enjoyed it. We've only brewed hot coffee so far and the Rich setting brews a great cup of coffee, but even the Classic setting yields a great tasting cup. The glass carafe model includes a warming plate, which I probably won't use often. I have no complaints thus far. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely nothing compares to this coffee maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the coffee maker and would recommend it for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade. This model is easy to keep clean, easy to use, and makes great coffee and tea. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product and easy to use. We highly recomend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninjas rock ohhhyeaahh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty awesome coffee maker. I didnt even know what a frother was, now everyone in my house is frothing all over the place. Froth all day baby! Its pretty awesome that it comes with a separate tea filter also. The ninja smart scoop is sweet as well. Coffee just taste better out of this machine. Thanks best buy! Now can i please have a husky discount on a DJI drone? Ive been eyeballin those suckers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee and tea maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and intuitive controls. Gives tons of variety for coffee and teas.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Versatile coffe maker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a keurig to this machine and I’m glad I did. This coffee maker isn’t as fast at making a cup, but the quality of the coffee is superior. The cold brew setting is amazing and doesn’t melt/water down the coffee much at all. I have made iced tea as well and turns out great in the carafe. I did not care for the reusable wire mesh coffee filter as I thought it let too many grounds through, so I switched to the paper filters. It takes some trial and error with the settings to find the one you like. I wish the frother would also use steam.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Deluxe Coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee and Tea maker and I love the versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 4 out of 5 stars

    Love love love !!’

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our coffee maker. It’s design is cool , it’s quick to brew , coffee comes Out perfect. Love the options we have to spice up our morning routines

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. Lots of features and easy to use. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Coffee/Tea combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Works great and has many options whether making coffee or tea. The schedule for brewing my morning coffee has never let me down either. My only concern is that there is still liquid in the brew basket when it is done brewing which is not a problem except for when removing to empty the basket. Sometimes some drips from the top when the brew basket is opened which I'm sure is from the steam, but still leaves a little in the basket as well. Great unit regardless, especially with the brother which is easy to remove and clean after each use. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee in the neighborhood!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my coffee bar! Perfect replacement for Starbucks every day so a money saver for sure!

    I would recommend this to a friend