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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1048 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the high quality of coffee produced and the ease of use of the Hot & Cold Brew 10-Cup Coffee Maker. Many appreciate the included frother and the machine's various features. However, some users have experienced issues with the filter and occasional leakage, while others find the water tank's capacity to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,048 reviews
  • Rated 4 out of 5 stars

    Ninja Hot & Cold Brew 10 cup Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to the Ninja coffee bar. I like the ability to make various size cups. I don't need or use the custom coffee drinks. I own a high end espresso machine so that function is not used. The coffee bar stopped measuring out the correct coffee size and I replaced it with this unit. It makes a decent cup of coffee, but in my opinion the original make a slightly better cup.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Makes perfect coffee for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes great coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great hot, rich coffee. Have only made coffee to this point and used the "Rich" setting. Much better results than any of the cheaper coffee makers I have had in the past. The narrow neck of the carfe requires using a towel to dry it -- the neck is too tight to get your hand into it. Otherwise, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Has alot of qualities and simplicity to it. Hopefully it is very durable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use if there was one issue it’s the frothier doesn’t heat the milk

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty Neat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this thing so far. I haven’t gotten too fancy with it yet but it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee and tea maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit. I had a nescafe and keurig prior to this, and this is by far my favorite coffee machine. Has a great number of options. My most favorite thing about this is the tea function. I was a coffee drinker, but now all I drink are loose leaf teas now. I highly recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for coffee OR tea!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no complaints!! Originally got it for its tea making ability. But later experimented with a Cappuccino mix which the built in frother worked wonderfully with. Then have just started trying coffee (do NOT like the bitter) but with the frother adding powdered milk or creamer to a cup is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Ninja! We actually had a Nespresso machine but we think the Ninja takes the cake, mostly for affordability plus you can make whatever coffee grounds you want. We use our daily and the options whether to make a cup or half pot or full pot is excellent! Great put purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cold brew option is surprisingly good! I was sure it wouldn't be as good as the normal cold brew that my wife and I make for 18 hours. This one does it in 10 minutes and it is almost identical to the 18 hour version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having nothing but problems with several different keurig coffee makers, I decided to try this one. This machine is amazing!! Makes hot delicious coffee, and has such a variety of types to choose from. The cold coffee option is one of my favorites. I will never buy another keurig !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Hot & Cold Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very nice. Waited on black friday & got on sale. Makes the right size coffee you desire. I like that you can switch your filters if you want to make coffee or ice tea. I also like using the frothy for the milk. The only disappointment is that doesn't heat the milk while frothing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great holiday gift. Works well and has all the bells and whistles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The taste of great coffee.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Coffee maker is truly amazing on the coffee this machine can brew. I had one before and it bit the dust. I decided on another popular brand. The brand I purchased didn’t even come close to the taste of the Ninja. I bought another Ninja.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and amazing flavor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this now for about 1 month. I came from a Kureig 2.0 with carafe, and I and after switching to this am very happy with how it works. Coffee is rich and bold and making tea is never been easier.. But there is a few bad things... I wish the water tank was bigger, then just a single pot worth. I also wish that you could choose the water temp for different types of drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Keurig coffee makers for years. Needed to purchase a new machine and did a google search and purchased a Ninja on 5/15/2020. In my opinion, Ninja is incredible. Previous Keurigs never made a full cup of coffee and Ninja fills cup to the rim. So glad I made the change.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I'm happy with my new coffee maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 for 1 with this Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our regular drip coffee maker & our Keurig machine with this Ninja. I like the removable water pod which makes filling with water a breeze. My wife has enjoyed her 1 cup experience every afternoon. It takes up less space and can also froth milk! It’s a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Coffee maker is easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful comparing product. Coffee maker is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes great cold brew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the vast set of options this coffee maker offers. I use it most regularly for the cold brew feature, but all the settings I've tried have worked well. I also think the options for cup/carafe size are quite nice. I waste much less coffee than my previous pot.

    I would recommend this to a friend