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Customer reviews

Rating 4.6 out of 5 stars with 1048 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the high quality of coffee produced and the ease of use of the Hot & Cold Brew 10-Cup Coffee Maker. Many appreciate the included frother and the machine's various features. However, some users have experienced issues with the filter and occasional leakage, while others find the water tank's capacity to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,048 reviews
  • Rated 5 out of 5 stars

    Ninja coffee Maker 5 out of 5!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just Amazing coffee maker, Coffee ready in minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee maker for those in a rush every morning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second ninja coffee maker and I am pleased with the quality and brand itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Makes coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes coffee. Here are the remaining characters

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love iced coffee!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different options of how to brew coffee and tea. However, when you set up delay brew, when it brews, it pops the cartridge out and stops brewing. Makes loud noises when it is brewing as well. Its hard to explain. Still love the machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend it, it’s nice and fast. But in terms of quality of coffee it has a big lack of it. For “specialty coffee” is not even close to an expresso, I think this was a waste of money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Latte simplified

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My matcha lattes and teas come out perfect everytime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coffee maker ever had. Love the smoothly cold brew coffee & tea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee maker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend only thing I loved is shaking?!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average, not better than a cheaper coffee maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and does what it is supposed to but the cup of coffee it generates is just average and not really better than other you could get from a $20 coffee maker, which was a disappointment considering this specific coffee maker has a certificate for making a high quality cup of coffee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great but their execution was lacking; the carafe dribbles on every pour, the tea setup was awfully restrictive and the frother was not long or strong enough.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Leakage

    Rated 2 out of 5 stars

    drip problem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it worked well for the first few months, later it began to leak a lot of water due to the condensation of the steam generated, which resulted in a puddle of water.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Filter

    Rated 1 out of 5 stars

    Failed before 6 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker worked great for 3.5 months, but it started to let us down quickly. The coffee started to be filled with heavy amounts of grinds and the half pot would not fill. After the cycle completed we opened the filter and it was filled with water. This seems to be a common issue and the Ninja customer service failed to assist. They also want to charge you to send us a replacement and would not take the product back for a refund.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Floods beware

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Into 3 months of ownership and the auto basket has failed twice flooding the kitchen and the cabinets below.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Second unit stopped working.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while it was working. I've purchased this exact unit twice now and both times it eventually stopped working correctly for one reason or another. First time, I keep getting an error code. I cleaned everything and it worked again. After a bit of time the error came back and I wasn't able to make any more coffee. Second time, the no drip mechanism stops working, so it was impossible to brew coffee since water goes in and out immediately. It's really good when it works but I don't want to deal with having to return it or find out how to fix it every so often. Make sure you buy the warranty if you do end up buying this machine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. the main issue I have is that it drips as it's brewing and makes a mess on the warming plate and my counter. it's not worth the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several coffee makers from bust buy . They never seem to last more then a few months. They leak, break, fall apart. I guess time will tell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    In need of refund

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item on Sept. 8 and now it won’t turn on at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Rich coffee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed review on this one... Full carafe never properly fills. This might be a isolated issue, so most likely we are going to swap it out to try another.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    “CnCL”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 0 star if possible. The first coffee maker I received would only let me run the clean cycle. It did not brew any coffee as the code “CnCL” would show up every time I tried. I returned the first one and received a replacement that did the same thing. I ran the clean cycle multiple times (4+) and used distilled vinegar in one of those cycles hoping it would solve the issue. Alas, to no avail. The same code “CnCL” would show up on the clock screen every single time I tried to brew coffee. Needless to say, I returned the second unit as well. I am beyond frustrated with this coffee machine. I’m so grateful for BestBuy’s return policy for this defective product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Leakage

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and slow when brewing a pot of coffee. Water dripped out from the bottom of the reservoir even if not full.

    No, I would not recommend this to a friend