Customer Ratings & Reviews

We had a Ninja coffee maker but it needed to be retired We have used it in a small office setting and it had been used pretty much non stop. So when the opportunity came to replace it, I knew it was going to be another Ninja coffee maker. The box is minimal and wastes little in package space. There were not a lot of parts, but mainly it's because of the unit is an encompassing of all in one features. Meaning everything you need is just practically built in. The only part that was not taped together was the coffee pot. The classic brew method of using a #4 filter makes a great pot of coffee and pretty fast too. There is ample water space in the water tank, but I'll get into that a bit later. In making a pot or half pot of coffee, you have to use the included scooper or use your existing one I did both and both yielded similar tastes in the classic brew. In using the coffee maker, you have to determine how much coffee you are intending to make. Next you scoop the grounds in respect to how much you want to make. For me, when I want a full pot you just put 10 flat scoops, turn on the coffee maker, indicate using the tuning know and crank it ot the fullest. I do like the LED screen to help with this. However, I have had issues with my older Ninja Coffee maker's LED screen just eventually go out based on on time I guess. When you begin to brew, the coffee machine is relatively quiet and has a very small chime to let you know your coffee is done. There is a valve drip shut off if you want to grab a cup before the coffee has stopped brewing and I think is the least like thing about this machine. I understand the idea behind turning it on the off side and then grabbing the pot. However, in a business office setting. If it is not reminded, one would automatically just pull it thinking the machine will stopp brewing. Howver, this is not the case. I can forsee an issue with my co-workers and I know for a fact they will forget and just grab a cup proior to completetion. The smaller portion way of making a cup of coffee is pretty novel as well. I do not see myself using this function a lot because we do have pod maker for the one or two cups in the afternoons or if a client wants a coffee. The cold brew setting is pretty cool as well. On a separate note, I do like the look and function of the hotplate.It is very minimal and I would have thought it to be much thicker than it is being it's a hot plate for warming the coffee. Would I recommed it? Yes I would, but more so for personal use rather in a small office setting, for the sole fact that the mid brew coffee shut off valve needs to be addressed better in my opinion.

This coffee maker reminds me of an "old fashioned" coffee machine. No fancy K cups or pods... This is a drip machine that uses a filter. Now with that in mind, there are some significant improvements in this iteration of a traditional coffee maker. First is that there is a water reservoir that can be used to brew individual servings for cups (8 to 12 ounces), travel mugs (14 ounces), and extra large tumblers (18 ounces), in addition to brewing a full carafe of coffee (28 to 55 ounces). Another nice feature that no coffee machine should be without is a drip stop lever that stops the flow (or drip) of coffee into the carafe or cup so you can remove it before all of the water/coffee has drained. There are a few brew styles available with the coffee maker. There is a classic brew, a "rich" brew (for more intense flavor), the ability to brew hot coffee over ice for an iced coffee that is not watered down, and a cold brew that is supposed to deliver an ultra-smooth, deep, and sweet flavor in about 10 to 20 minutes. A nice addition is a built in scoop that can be used to scoop your ground coffee. There is a built in clock, an "intelligent" warming plate with three temperature settings (low, medium, and high), and the ability to set a delay brew (so, get everything ready to go before going to bed and have a hot cup of joe ready for yourself in the morning when you get up). Again, this is not a brewer that uses K cups or pods. Rather, this is a good ole-fashioned coffee brewer that incorporates some of those features (such as a water reservoir and the ability to brew single cups of coffee) with a few nice features. Like to brew coffee using your favorite coffee grounds? This is a pretty nice coffee machine for that. Simple and basic with just a few advanced features to provide some flexibility. No complaints from me.

I've recently started to make some coffee, but I have limited kitchen space, so I've just been using some instant, which isn't as instant/easy (again, due to space). This is a bit overkill for just me, but with that said, this works out easier for me! Bonus since all my friends/visitors drink coffee, so now I can finally make some coffee w/baileys after hours and keep them coming! I like that it comes with a permanent filter, I like that you can easily set the size of the coffee mugs, which I do have all sorts of sizes so it's great to customize it per serving. Since my previous ways of making coffee was a pain, I'm not able to make coffee daily and not be so stressed about everything I was doing previously to the Ninja. I'm sure others will find this as a normal machine, but for someone who has never had a coffee machine, this is great. It also comes with a 12 cup carafe, which I use when guests are over, and simply use it as a single cup on a daily basis. This pretty much covers all my coffee needs. Pros: very simply to use, 12 cup water tank/carafe, easy to clean (permanent filter) and options to adjust it over ice, pull up cup holder when carafe not in use. Easy to read / adjust cup size. Very quiet 
 Cons: A little to quiet to alert you when it's done. If I'm not within 1 room of it, I don't hear the beep that it's stopped pouring. Not *that* big of a deal!

I got this new model as a replacement of our old Ninja Specialty Coffee Maker, intended as an upgrade. I was lured in by the intrigue of on-demand cold brew coffee. However, I found that this is more of a sideways move than an upgrade. I love that I can have a cold brew coffee in about 10 minutes, instead of having to wait overnight. While it’s not exactly the same thing, the Ninja machine does a pretty darn good version. Some may never really taste the difference. This came at a cost for us though: this machine focuses more on producing quick turnaround iced drinks, like iced tea and cold brew. Because of this, it’s done away with the frother, which is vital to my wife’s morning lattes. We’re still learning to cope with this, but the change hasn’t been all negatives. I like that this model now shuts itself off when idle. With Specialty machine that I had, there was a power button, but it went mostly unused. We’d turn it on and leave it on so that the machine was always ready for us. On this new model, we were thrown off by having to hit the brew button more than once, until we realized it was because hitting any of the other buttons, not just the power, will wake the machine up. Then you need to hit a button again to actually start brewing. Another adjustment we are still getting used to is the new sizing designations. On the Specialty machine, there were separate pictures and sizing names to depict smaller to larger sizes. This model focuses on drink sizes. Sure, there are still some pictures included to steer people in the direction of the size they want, and it’s is better to be precise as to the actual size of the drink you want (in ounces), but the change still takes getting used to. It’s great that they’ve added hand holds to the inside of the water tank itself. I understand that this is supposed to help when filling, but I feel like they are a little small. I understand they made them the size they are so as to maximize the tank volume, but when you are holding it under a tap during filling, I can feel the tank slipping away most times. I end up filling a secondary bottle then draining it into the tank instead. While I don’t feel the Hot & Cold Coffee Makers is as versatile as its name implies, especially when compared to our old Specialty Coffee maker, but I would definitely recommend this to anyone who is looker for simpler hot coffees and quick server cold brews and iced teas.

I have used Ninja coffee makers for several years and I prefer them over all others. This new coffee maker is excellent on most fronts and has added a new one fourth pot option that is great for smaller households. They have also changed up some of the functionality from prior versions of the coffee maker. The classic features are still there, such as the rich brew and classic brew options. I brew dark coffees, so I generally use the classic option. The coffee turns out great and brews fairly fast. I find some of the new features to be more complicated than in the past, such as the ounce readout in the display. While it has a visual showing the full pot options versus the cup/mug options, it isn’t clear what constitutes a half pot versus a fourth pot just by simply looking at it. It is easy to tell, however, when you turn it all the way to the maximum ounces and then back it down. It still offers a delayed start feature that works as expected. This wonderful for staging the coffee to be ready for me in the morning and I use it daily. One of my favorite features is the fast cold brew option. In the past, making cold brew required a whole different system and it took forever. This coffee maker does it quickly and the coffee is delicious. Thank you Ninja! The coffee pot has been redesigned and it pours so much better than the previous versions I have owned. This was a great improvement. The water tank lid is now completely removable as well, whereas the older versions had a hinged top. My final observation is that the coffee maker no longer displays the clock while it is in the brewing and heating modes. It sticks to displaying the ounces instead. I liked when the clock was available all of the time.

The Ninja Hot & Iced XL Coffee Maker with Rapid Cold Brew is what I feel, a great product. To start, the coffee machine has several different size options. The smallest is 8oz, the biggest being a full carafe, which comes with the machine. One feature that really sold me is that there is a stand that pulls out so coffee being brewed does not drip all over from needing to fall so far. This machine has 4 coffee modes, 2 hot ones (classic and rich) and 2 “over ice” options (over ice and cold brew). As someone who drinks a lot of cold brew, I know that it usually takes a long time to make cold brew, but this coffee maker had my cold brew ready in 10 minutes! There is a warming base to keep your carafe and hot coffee warm, as well as a time to make it for you when you wake up in the morning. Another great feature is that the reservoir is easy to fill, and measures exactly how much you need each time. The coffee filter is included and permanent, there is no need to purchase a disposable filter. There is also an awesome feature to stop the drip when you remove your cup from under the drip mechanism. The machine comes with a scoop on the side of the machine to help measure how much coffee you need. I feel that the amount it suggests is the perfect amount for me. Since it is a scoop to use with your own ground coffee, the amount you use is easy to change due to preference. Overall I really love this coffee machine, and would recommend it to others.

Very satisfied with coffee maker that is a gift my grandson had picked out and he loved it ‼️Thank you

It works great. It's a little noisier than my last Ninja, but it brews fast.

The water container slowly leaks. Lift it off to find the base full of water. Eventually the leaking water drying out where the tank meets the base means mineral deposits start to build up. The core problem is that the gasket between the tank and main unit is of poor quality. It does not seal 100%.

We use it to make tea! Just add sugar to the pot and you’ve got quick sweet tea

Sleek design. Fits well on countertop. Works to perfection.

I repaced my dual brew pro 14 cupper that i bought fron sams club with this one. Mainly cause it has less features (that i never used on my other unit) and its interface has been updated compared to its prior model in this style. I love Ninja!

Definitely got the right coffee system, the lady Ninja Coffee system died. This one is perfect for Iced Coffee. Which we happen to drink a lot more of then hot coffee.

I buyed this machine 4 months ago, and makes bitter coffee. I've give ot many chances, thought it was the coffee and bought another one, and no, its just the machine.

purchased this coffee maker 2 months ago and it no longer makes hot coffee and the hot plate does not get hot...