Customer Ratings & Reviews

First off I should note that I really like Ninja products. My kitchen has a number of them. Secondly I work professionally in food service, including as a barista. The machine I use at work is a fully automatic programmed for Starbucks coffee. Thus far I am really enjoying the Ninja Luxe Cafe. I had been debating the purchase for some time, and decided to take the plunge. The construction of the device feels pretty good. Yes, there are plastic pieces but that is true of most machines anymore, including the overpriced one I use for work. The machine has all the little touches I've come to expect from a Ninja product. Things like the little storage areas for the parts, the heavy duty feeling pieces, and the generally straightforward screen design. The grinder built into the machine seems to be pretty good quality. It's easy to dial in the grind. The funnel setup that it uses makes tamping easy, and I really like the setup for that. The machine pulls good shots, at least on par with the machine I use at work. The milk steamer with the whisk in the bottom makes very consistent foam, though not the best for 'art'. You can manually steam the milk if that is an issue for you though. I have not yet used the full range of features, but the core ones (making lattes and other standard hot drinks) has worked great for me. Others have complained about noise, but I've found this machine to be very quiet. The grinder makes almost no noise at all, and the biggest noise is actually the beeps the machine makes (and those can be turned off). The milk steamer can not be run at the same time as the espresso shots are being pulled. I know in professional machines you can run both at once, I don't know if that's the case with home machines. The learning curve feels a lot lower with this machine than with other semi-automatic machines. Grind weight, tamping, pulling, and steaming is all very streamlined and easy for a new user. Harder to use than a standard coffee pot, sure, but much easier to use for a consistent cup than most machines. This machine is, in many ways, a very streamlined consumer version of an espresso machine without being fully automatic (and therefor costing quite a bit more). Great bargain for what it is capable of and easy to get a consistently good drink out of.

I have never had an espresso machine before, so this is a great starter! The coffee is good and the machine is people proofed; once you choose what you're going to make, the machine locks in your choice so you can't accidentally switch to another type of drink. Very easy to clean and take apart, great instructions, comes with cleaning supplies and a water testing strip to see how hard the water in your area is. 10/10, all it has to do now is hold up for a few years :)

This one is perfect for me. Purchased the Delonghi Magnifica Evo first then realized its not what I wanted. Sold it to my daughter of course for a lower price and got this one. I can now make frappe in the ninja slushi without having to brew few cups of coffee. Like the fact you have many options on this one like the size of coffee and similar to my Ninja dual brew...dont get me wrong, The Magnifica Evo is a good machine just didnt meet my needs and this one exceeds them. There is a big difference. Had it for 2 months already and just love it!!

I'll start off by mentioning that this is my first real foray into owning a higher end at home machine. I do have a basic latte/cappuccino unit from another company, but it doesn't get hot enough to where the carbon dioxide gas actually develops a top layer crema. So this is more or less a significant upgrade from what was my previous daily routine. I have used manual pour over units for coffee/expresso, but the time and effort it took was a significant given I needed to heat up water and attempt to have a steady hand at 5-6am.. Yeah it wasn't happening. Enter.. the Ninja Luxe Cafe. INITIAL THOUGHTS: This unit is VERY large and heavy once the water and beans are dispersed. The spot you pick is going to be fairly permanent. I already had to move mine over to the other side of my kitchen as the location where my previous latte/cap maker stood was making it hard navigate water refills and clean daily. Not much else to say other than it is fairly straight forward and well built. Setup will require you to use water test strips to dial in water hardness for initial prep. This setting seems to have a lot to do with the automatic grind size after 1st-2nd cup. PROS: -Fairly consistent pour, though there are times where the expresso gets bitter from over prepping via trying to perfect my tampering. You only really need 1 press and a twist. -I had the machine for around a week and the "Barista Assist technology" is still trying to figure out the perfect grind size. Started at 12 and ended up working down to 08 over time (heavy use). I'm not sure if this is 100% optimal as I've gotten better early pours, but it does crema and taste decent with my choice of milk and syrups. -The grinder does seem to be quite consistent for a double shot based on weight. It's likely not the best design relative to certain hand units, but good for those that want a quick expresso run without much fuss. -Frothing is better than my previous machine.. Very consistent foam based on selection. -Top metal plate area doubles as a cup warmer or storage. CONS: -I had a bad first experience making coffee with the standard "quad shot" tray. I haven't really gone back to it as I've been enjoying the double shot expresso, but this might need more adjustment than trying to dial in the standard doubles. -Be prepared for tons of splatter on the stainless steal portion in middle of unit. I generally have to clean my machine daily because of this. -The unit will purge its frothing wand after every use. This is generally a good thing, but the bottom tray will fill up with water fairly quick and need to be dumped. It can get repetitive and annoying unless you're on top of your game with machine maintenance. -Chrome coated expresso tray will scratch easily with standard types of ceramic coffee cups. I would only recommend glass bottom expresso or latte cups when filling during double shot runs. -My unit came with an "offset" portafilter assembly. The marketing videos have a more left perfect 90 degree, but mine seems to have a right bias when in dead center "lock" position. I confirmed this is normal machine tolerance with Ninja, but it's a little annoying given the drip residue is "off center". I Might just be a little OCD here to be fair... Other units from competitors have same type of issue I think.. so not really the biggest con, but it wont be perfect to that 90 degree threshold as videos and marketing show. Tolerance to individual units! -Might need more test strips if you switch water to a different brand or use different bottle waters from multiple brands. SUBJECTIVE TASTE: As I mentioned above, I only really use this machine for double shot and I think it's quite decent. I will eventually change my water from filtered to spring water and try to find a local bean roaster for the freshest beans. The machine can crema (don't over prep) and does make decent brews with off the shelve "dunkin" whole beans, but I feel like I'm wasting a little potential here. I will have to experiment with standard coffee on the quad shots long term. Again, I use this machine mainly for expresso, but my first round of coffee was a tad subpar as noted. I think I'll eventually let the "Barista Asist" try to do its job here, but I'm more of a latte and cappuccino person anyway. OVERALL: I think Ninja went into this with a long term purpose and goal of making the best value Semi-Automatic expresso maker on market. You can tell there is a lot of love and passion in some of the design elements down to the grinder tray and portafilter. Each unit is also checked from factory/assembly before being shipped out, so you shouldn't worry that there's coffee residue on the head assembly as its "pre checked" before being sent out. I've been enjoying this machine quite a bit (first week) and I hope that I can improve my skills in making the perfect morning/afternoon drinks. There are obvious cons here and there and you should be aware of them, but I'm sure Ninja as a company will support any issue long term. It's not the perfect machine, but it also offers significant value given the US market lacks solid options relative to European brands and pricing. This unit will disrupt the market heavily in my opinion. Giving this a solid 4/5.

The quality of the coffee is outstanding — rich, smooth, and consistently great every time. What really stands out is how versatile it is. Whether I want a quick cup in the morning or making others a cup when people come over, it handles both perfectly. The different brew options let you customize the strength exactly how you like it, which makes a big difference compared to standard coffee makers.

Works great, makes good espresso and drip coffee. Once you get use to it it is super easy to use.

This coffe machine is hands down the best investment I’ve made for my kitchen and my daily coffee ritual. This machine is a powerhouse of versatility and precision, wrapped in a sleek stainless steel design that looks stunning on any countertop. What I love most: Triple Functionality: Whether I’m in the mood for a bold espresso, a smooth drip coffee, or a refreshing cold brew, this machine delivers every time with barista-level quality. Built-in Grinder & Scale: Freshly ground beans make all the difference, and the integrated grinder with a smart scale ensures perfect measurements and consistency. Hands-Free Frother: The frother is a dream—effortless, fast, and produces rich, creamy foam that elevates every latte and cappuccino. User-Friendly Interface: The controls are intuitive, and the presets make it easy to get the perfect cup without any guesswork. Quiet & Efficient: It’s surprisingly quiet for such a powerful machine, and it heats up quickly, which is perfect for busy mornings. This machine has completely replaced my trips to the coffee shop. It’s reliable, beautifully designed, and makes every cup feel like a luxury experience. Highly recommended for anyone who takes their coffee seriously!

We had a Ninja drip coffee maker that we loved - it did custom sizes, various strengths and had a milk frother - but, after a few years of constant use, was starting to show its age. I had long coveted the automatic espresso makers from Jura but the price of admission on those is well over $1000 just for a base model. I saw the Ninja Luxe Premier and read the reviews. It was on sale for $499. I pulled the trigger. I figured that, as a total rewards member, I could try it for a couple weeks and if it wasn't for me then I could return it. Well - no worries there. It's worth every penny. We use it daily - multiple times. My wife is officially an addict now that she has Starbucks quality espresso drinks on hand at home. It also makes a mean, flavorful cup of drip coffee which is my usual go to. PROS: 1. Build in bean grinder / detector will weigh and grind beans based on the type of drink you want to make. No guess work. 2. The Luxe Premier can do espresso, drip coffee, cold brew and has an automatic milk frother that works with both dairy and plant based milks. There are four different "froth" levels to choose from and the wand even cleans itself automatically. 3. The quality of the drinks really is at Starbucks level quality. And at $5 - $7 per drink at a coffee shop, this thing will soon pay for itself. 4. The Luxe Premier looks quality with brushed, matte stainless steel. CAVEATS: (Not really CONS - just things to be aware of) 1. As other reviewers have noted, there is a learning curve. Read the directions that come with the Luxe. Use the app to set it up. Watch the online videos if you need help. You'll be up and brewing in no time. 2. It requires steady cleaning and maintenance to keep your brews tasting top notch and the machine working correctly. Emptying the drip tray (something you will find yourself doing every other day), cleaning the coffee grinder (instructions say once a month - I do it every time I change out beans for a different type / roast.), flushing the system with nothing but hot water about once a week, taking off the built in filter and washing every couple weeks (requires a Philips head screwdriver.) I actually kind of enjoy the maintenance. CONS: 1. No hot water option for Americanos and tea. If you want to pay $150 more, the Luxe Pro has hot water, an "auto-tamper" and a couple additional "froth" options. (No thanks.) The Ninja Luxe Premier has spoiled us compared to regular coffee makers. My wife comments daily about how she won't be able to go back to a drip machine. It does everything well and the routine maintenance is a small price to pay for having a Starbucks in your house.

My husband and I are so impressed with this machine. It is so easy to use and produces a delicious coffee every time. I'm not a morning person but I actually look forward to mornings now so I can enjoy a great cup of coffee. If you are on the fence about this purchase, you should definitely go for it. I wish I would have gotten mine sooner!

I see plenty of reviews with details on all the features so I'll skip that stuff. It definitely can make any coffee drink ever, the different ones I've tried all taste great, but that's not why I'm so happy and am begging my spouse to let me keep it. I love how this thing is built. Every time I dreamed about being able to make a drink that tasted as good as a coffee shop (espresso and some frothy milk), all the products felt like two options: 1. Metal and sturdy, but you need a PhD to get things just right; 2. Simple to use, but cheap plastic and impossible to clean. I also really hate "smart" devices and touch screens that have a million ways to break and annoy you. I want buttons and knobs, not some AI deciding to "add a hazelnut flavor splash based on my recent vibes" THANK YOU Ninja for building the coffee maker I wished every other coffee maker was. It's metal and sturdy, but it tells me exactly what to do, with BUTTONS AND KNOBS! It says how/when to clean things, then I can easily take those things apart and wash/clean them! I wish new cars were like this. I wish so many other new devices were like this. I appreciate the Shark/Ninja stuff I've bought before and how long they've all lasted. This coffee maker feels like it will last a long time too. And it better, because now I'm making perfect lattes every morning without understanding how and I'm spoiled.

Works great, easy to use, easy to clean. Coffee is fresh and tastes clean. Well worth the money. Perfect for coffee house style espresso at home.

How could I ever have a great life without this coffee maker? Every cup takes me straight back to the streets of Italy, sitting in the sun, savoring the best latte you could imagine. This machine is so easy to use, and the quality is incredible. The coffee is perfect every single time: same amount of beans, same amount of water, same beautiful taste. Honestly, it’s the best investment I’ve ever made for my perfect mornings.

Ok, full disclosure. Don't expect this to be as good as a $1500+ machine. And true coffee snobs will know it's near impossible to have an all in one machine make the perfect espresso. But expect it to be good, consistent, and (so far) reliable. I wanted all of the above but something that I didn't have to put a ton of time into every time I wanted to make coffee. I know how to do it but I don't have the time to do it. There's a YMMV on the espresso piece I'll get into. I previously had a Chemex Ottomatic 2.0, Aeropress, Nespresso Creatista Plus (mainly for quick espresso drinks). And I've sold them all but the Aeropress for this. It looks great on the counter, I even had to call customer service because I damaged the portafilter sleeve and I had a dedicated VIP customer service agent that did a video call and sent me a replacement immediately free of charge. Starting in reverse. The "Barista Assist Technology" needs some work. At first, I was super unhappy with the espresso shots it was making even when following the 2 shot dial in instructions. The shots were bitter and had an aftertaste. I realized that it was recommending too fine of a grind for the beans so once I started experimenting with my own grind number the shots were much better and I could taste the flavor more. In short, I've dialed it in manually. That said, I wish the shots had more crema but they are good now that I've dialed it in. Everything else is amazing. It makes a very good cup of coffee, especially in the Rich setting. The frother is also really good, and I love the cold foam as well as the cold press options. It's easy to clean. Love the quad shot option. All in all, I'm very happy. I wish it made a better espresso but once you dial in your grind manually, they're good. Not $1500+ good, but very good for the price point and other features.

Love this machine! We are not by any means baristas but this makes serving up great coffee creations a breeze! We love the single cup brew for weekday mornings and the latte and cappuccino options for weekends. Perfect every time. Would definitely recommend this as well as all Ninja products for ease of use and performance.

I hope Luxe becomes a new product line from Ninja, because this espresso machine makes a great brew and has the fit and finish of much more expensive ones. Design wise, it has the elegance of classic chrome espresso machines with digital elements nicely blended in. The rotary dials and buttons have a solid stiffness to them and all of the metal elements have a sturdy weight and feel. Turning the portafilter all of the way into the locked position seems a little too stiff though. I know it should be tight, but I have to hold the machine down with one hand while I turn the portafilter handle with the other or else I’ll turn the whole machine. That’s really the only knock on it, but I’m hoping it’ll loosen up as I use it more and it breaks in. I love the integrated storage compartments for the tamper, funnel, basket and cleaning brush. It means I don’t need to find a special place to keep them and are therefore much less likely to get lost. But where this machine really shines is the coffee (and auto frother!). BREWS The espresso is strong and flavorful with options for a single, quad, and cold-pressed. It produces a nice crema with Lavazza espresso beans, but those aren’t my favorite beans so I’m looking forward to trying others. The bean hopper is removable for easy cleaning and it makes it easy to dump and swap out the beans early if I really wanted to. On the coffee end of the spectrum the brews available are classic, rich, over ice, and cold brew. I especially like the cold brew during this heatwave which goes great over ice. There’s even a cold frothing option which works astoundingly well and adds a great texture over an iced cold brew. I will warn you that while the coffee and espresso is outstanding, be prepared to go through beans quickly. Apparently it takes a lot of grounds to make a quality brew, but it’s well worth it. If you like your cappuccinos or lattes, or just foam, you’ll appreciate the milk jug and auto frother. Even the jug itself has some thought put into it with grooves on the inside and outside that measures ounces and recommendations for cappuccino or latte. Put it into the machine, select between dairy or non-dairy, your desired froth level and press start. A vortex immediately begins in the jug and in about a minute it whips up the perfect froth. No longer am I working the steamer wand pretending like I know what I’m doing. No, this thing froths. And as much as I used to tease people about needing foam in their coffee, it really does make it better. Going out for coffee feels pointless now and the money saved from those trips will probably offset the cost of this machine within a year. FEATURES Ninja calls this a 3-in-1 machine, because it brews espresso, coffee, and cold brew but it actually does a bit more. It has a removable bean hopper and burr grinder for that freshly ground taste. There’s a funnel you put on the portafilter and rest the whole thing in a cradle that automatically senses which basket you’re using (double or luxe) and recommends what grind size to use based on your chosen brew. The instructions are funny, because Ninja seemingly takes their coffee so seriously that they recommend throwing out the first 2 espressos made because they were calibration brews. I love it. But despite having digital elements and “Barista Assist Technology” this isn’t a fully automatic one touch espresso machine. You still need to tamp the grounds in the portafilter for an espresso, or keep it loose and level for coffee or cold brews. But overall, as long as you’re remotely tech friendly it should be a pretty easy machine to use. The screen even tells you which basket (double or luxe) to use for the brew chosen so I don’t need to reference a manual. Locking the portafilter into place takes a bit of effort, but I’m hoping it gets easier as it breaks in. Aside from selecting between espresso, coffee, and cold brew, there’s also a few customization options like brew temperature, brew strength, and milk temperature for the frother. There’s also dedicated buttons for descale and cleaning which should make maintenance a breeze. OVERALL I highly recommend this machine if you like coffee. It’s not a one touch espresso machine, but it’s simple enough to use and makes an impressive brew. Ninja has taken their fit and finish to another level with the Luxe Café and I sincerely hope this is a sign of things to come. It’s an impressive machine and now a beloved friend. I highly recommend this machine if you’re in the market. PROS - Delicious espresso and coffee - Makes a quick cold brew - Convenient auto frother - Adjustable bean grinder - Easy to find clean and descale modes for maintenance - High end fit and finish - Integrated accessories storage - Well thought out design - Impresses relatives CONS - Portafilter to group head connection too stiff - Need to turn machine off/on to change brew style after grinding beans - Sooooo many beans

As a self-proclaimed "middle of the road coffee drinker" - meaning I don't consider myself a connoisseur nor do I not like coffee - I wanted to try something different after getting bored with some ongoing problems with one of the major pod coffee machines. I had debated for months getting an espresso machine and struggled to justify something I wasn't certain I'd use. After having another issue with my pod-machine (one of the major brands) and being forced into needing a new machine, I started my research. Going into it, I wanted to ensure that I had the availability of a drip coffee for the convenience I sought with my morning coffee, but I wanted to also expand my tastes with new options that an espresso machine provides. After reading reviews and watching videos on the various options, I came across the Ninja. To be honest, the Ninja brand was never one that I particularly was interested in but I had no real reason why. I always had this clouded view that Ninja was a cheap brand that made niche gadgets that I wouldn't be happy with. After reading several reviews and watching a particular coffee video review on YouTube, I was particularly excited that I could get both of my desires in one machine - which I was unaware was even an option. I also liked that the machine seemed to be made for more of a novice user like me. To help matters, Best Buy was selling it on sale, and I had accumulated quite a few reward points and was able to pick it up for about half the price. The machine arrived within a couple days and I immediately unboxed it. I was quickly impressed by the quality of the materials and the aesthetic of the machine. I had picked up some coffee to try out in the machine and was immediately impressed by the quality of the output and the ease of use. Over the next couple of weeks, I found myself drinking more coffee and espresso drinks than I typically would and trying various new styles of drinks - including experimenting with some different foam styles. I was a bit worried that having to grind my own beans (you can also use pre-ground) would be a hassle and would potentially turn me off, but I quickly overcame this. It does add a couple minutes to my morning routine but it is well worth it - plus I am not polluting the world with all of the plastic pods! Overall, I am incredibly happy with the machine and glad I made the choice to try it out. I truly believe that anyone from the novice (like me) to a more experienced coffee and espresso drinker will be impressed - and at a very fair price. What I like most: - the ease of use, - the flexibility to create various coffee drinks - including espresso, drip coffee, and cold brew, - the reasonable cost of a combined, high-quality machine, - the good feeling knowing I am no longer adding to the pollution of the world with the plastic pods. What would make it better: - the model that I purchased did not offer a hot water option. The newer model has this built in, which I think is a great option if you need a cup of hot water. - the price may be a little out of range for the average person that fits my profile - but I still think it's worth it! If you find it on-sale, take advantage! - the ability to store a few different bean types - ie. espresso beans in one hopper, drip-coffee beans in another. (Note: I typically buy pre-ground for my drip-coffee needs now to keep espresso beans in the hopper and ready for fresh grinding when making espresso).

I am absolutely thrilled with this purchase. I have been living with it for over a month and have had no issues. The machine comes with excellent setup guides and how-to materials that make calibration and use simple. I was brewing within minutes! I really enjoy how ergonomic it is - that each accessory has a little home built intelligently into the machine, how easy it is to take it apart for cleaning, how much it does while also not taking up too much counter space. I haven't tried the cold brew yet, but the quality of drip coffee and espresso drinks are excellent. As a former barista, I thought I would miss the ability to foam milk (manually) on my own, but I really enjoy not having to manage that. The quality of foam is also great and it's amazing to not have to monitor if you step away as it knows when the right temperature is reached. Of course, there are all kinds of ways you can customize the settings - a deep dive on YouTube will show dozens of tutorials that get into the weeds of customizing the strength of espresso or the brew temperature but honestly, straight out of the box this thing delivers! I waited for months hoping on a Black Friday/Cyber Monday deal but couldn't wait any longer and I believe it is worth the money. The number of Ninja appliances I have at home is growing and it's easy to see why, they are all great!

Great product. Easy to maneuver and makes coffee shop quality coffee!

I’m really happy with my Ninja machine. It makes a great cup of coffee or espresso in just minutes, and the flavor is much richer than what I was getting from my Keurig. It’s easy to use, heats up fast, and feels like a big upgrade for my morning routine. Definitely glad I made the switch.

The Ninja Luxe Premier has completely upgraded my mornings! It’s fast, easy to use, and makes café-quality drinks every time. The frother gives that perfect creamy foam, and cleanup is super quick. I’ve tried everything from iced coffees to lattes, and they all taste amazing. It looks great on the counter, runs quietly, and feels premium all around. Honestly, it saves me money and tastes better than what I used to buy at coffee shops. Highly recommend — this machine is a daily luxury I didn’t know I needed!