Customer Ratings & Reviews

Great machine we had to buy two because my brother in law just can’t leave me alone :)

Best coffee machine ever, makes my life so easy, all in one.

If I liked coffee this would be 5 stars, but my boyfriend LOVES IT. So much coffee variety to make, AND best part?! I feel like a barista making him coffee. It’s a win-win!

Works well - very intuitive. Great instructions. Enjoying

This is a truly wonderful coffee maker. No complaints at all.

I purchased for my mom and she love it! She mentioned it’s user friendly and the love aesthetics of it just as much!

Fantastic we use it everyday, we save more money buying this than what we used to pay for coffee!

Love this machine , grinds my beans & makes my foam perfect every time!

OMG I love this machine! So many choices and it does so much more than make an excellent brew. It grinds, makes the brew and froths whatever kind of milk you use.

It is really good and very useful, it doesn't heat up the coffee or milk too much, making it perfect.

Love this machine , was Able make so many good drinks.

Almost perfect! But you cant make 1 cup espresso from it. It's ok for people who like their coffee strong.

Tried several fresh beans. Came out very bitter or just not right using recommended grinder settings. Ultimately returned it and using the Philips 4300 with no issues and it's fully automatic. Maybe next time Ninja. Picture shows the top shot is from the Ninja and bottom one is from Philips.

Started to make weird noises after 4 months, dumping large amounts of water and overflowing daily. Went thru all troubleshooting steps, nothing changed. Then I contacted ninja customer service Despite I bought 6 months ago and it under warranty because I bought it from bestbuy, they decline to give refund or accept return.

I have wanted one of these home espresso machines for a long time but I held off on buying one because I didn't have a clue what about fancy coffee drinks. I didn't grow up drinking anything but regular drip coffee. It was a big step for me to get a coffee maker with pods but I did because no one else in my house drank coffee and making a whole pot was a waste. So while everyone around me was stopping for fancy double shots, flat whites, cold lattes, macchiatos, etc, I drank my drip coffee and had not a clue what they were drinking. I didn't go in those places because I didn't have a clue what to even ask for. I started to see these home espresso machines but I didn't know how to make fancy coffees or even what they were. So I held off on getting one. But then, I saw the Ninja Luxe Cafe. It was touted as easy and intuitive to use so I decided to give it a try. They were right! Ninja really put a lot of effort into making this machine. It's like they went to everyone like me and found out what our hold ups were with getting a machine like this. Then they went to work and made a machine that was intuitive and easy to use. Out of the box, it is absolutely beautiful. It is made of sturdy chrome and looks like a regular espresso machine. I unpacked it all and set it up on my counter. Next, I read the quick start guide. It pretty much told me everything I needed to know about the machine, what all the parts were and where they were located. There is a QR code on the front that will link you to a helpful set-up video. There are water hardness test strips so you can check your water and adjust your machine accordingly. I learned this is something you need to do with espresso machines but it is done via trial and error a lot of the time. A word of advice, hold the strip up and down next to the example charts, not across. The set-up also runs you through loading your beans and how to fill your water and then how to do a water flush. There is even a calibration system for the grind of your beans to make sure they are ground correctly. This only has to be done once, when you change your beans. The machine comes with all the equipment you will need, including 2 different size baskets for the portafilter, a funnel, a tamper and a cleaning brush. One thing about the tamper that I didn't realize until after I had brewed a few cups was that it is spring loaded. So you don't just push down to tamp your grounds, you push down until the spring is fully depressed. This takes some umph. There are built in storage nooks to hold all of the pieces to keep them safe and contained while they aren't in use too. You can make espressos of varying numbers of shots, cold-pressed, classic drip, rich, over ice and cold brew. It is easy to control the temperature of your coffee as well as the strength. The size of your cup is controlled with an easy twist of the dial. There is a height adjustable tray for smaller cups to cut down on splatter. There is a handy dandy milk frother too. It froths plant-based and dairy milks and you can choose your level of froth. It cleans easily when you are done. Cleaning your machine is easy as well as there are built in cleaning and descaling cycles to choose from. Drip trays are easily removes and the large drip tray shows when it is full with a float mechanism that pops up red when it is time to dump it out. This machine has multiple intellegent notifications to help make sure you know if an action is needed. The machine comes with a recipe book that has some great simple recipes. There is a QR code on the front that will give you some great guidance. Overall, I can't say enough great things about this machine. The coffee tastes so good. It's nice and smooth, not bitter, although that may be partly to do with my beans. You can use any coffee you want but it has to be whole beans. I'm on my way to being a home barista with my Ninja Luxe Cafe and I'm saving myself a ton of time and money too.

This is simply the best coffee maker I've had. And I have had many in the past. Came very well packed and feels super well built and heavy. They include everything you need to make espresso, regular cups of coffee, cold ones etc. They include a tamping device, a funnel so your coffee doesn't get spilled, two sizes of cups (luxe for larger sizes and a double for espressos) and some accessories to clean and maintain your device. They include a manual, also a second book and a quick start guide to get you started. This is where my only CON is. Why have two books for instructions and not just one? I mean, the second book is more of a recipe one, however it does contain information about how to use, clean and maintain the coffee maker that is not in the main manual and vice-versa. I found myself looking at two books at the same time to be able to find some specific information about the device. One of the first steps is to use one of the included water test strips to find out the "hardness" of your local water (minerals in your water supply), because this is going to decide how often you will need to descale your device due mineral accumulation (you can use distilled water you can buy at your grocery store for no minerals at all in your water...). You will indicate the machine what is your water hardness level. Then you fill up the coffee grinder with as much whole beans you want. The device has a nice and large indicating LED screen on the front, its not touch, you just turn dials and press buttons and settings will light up on the screen. Lastly you fil up the water reservoir. Now, onto making coffee, depending of the size and type of drink you will select, you pop the wand bellow the grinder and select the grind size (from very fine to rough) and it will automatically grind the coffee beans for your according to the size and type of drink. I love how many options you have. You can do a espresso shot, double shot, or regular cups of coffee all hot, but there are also many cold options like cold pressed or coffee over ice. The wand has a funnel to avoid spilling any grounded coffee. You then pop it under the water spout, this part is very hard to do the first time, but I found it gets easier after a few uses. You then decide the size and type of coffee cup you want and and press the dial. The screen will show you the progress of your drink. The right hand side of the maker has a holder to make froth. You can choose to use either dairy or vegetal based ones (I guess real milk or plant based ones like soy milk or almond milk). It can make very light ones to very thick frothy ones for you. You can learn and become your own barista with this machine. I also love how well though it is in regards to storing your accessories. The machine has wholes on the left side to store your funnel and tamping device. On the right side it has a flap that opens to store your cup sizes and cleaning devices (a brush and a cleaning rubber). It's so easy to make coffee with this machine, I love how well everything is laid out on the huge LED screen on the front and love the chrome accents. I wish only it was a little heavier so it doesn't move when inserting the wand, that's all. If you want to make your own espressos or fancy coffee drinks at home without paying some store to do it for you, I highly recommend it!!!! So far I have made espressos, regular rich coffee cups with creamer and a cold one and they all came out great, check my pics!! @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ Some quick PROS and CONS I felt about the device: +++PROS+++ +Extremely welt build, love the chrome accents. +Very easy to read the settings and choices with the huge LED screen on the front. +Everything included, even a grinder for fresh ground coffee. +Super compact, feels premium. +Makes froth too. +Slots on the sides to store your accessories. +Easy to use, a recipe book with pictures included too. ---CONS-- -It comes with a quick start guide, a manual and a recipe booklet. Some settings/instructions are on the booklet and some on the manual. They should be all in one. I found myself sometimes reading and going over things from one to the other to figure out things. The recipe booklet should be only for recipes and not have crucial info about the device, this should be only on the manual. So read them both carefully!! - I wish it was a little heavier, I found myself turning the whole thing over without even wanting to while inserting the wand, because it was so hard to do so (I found it gets a little softer over time, but still).

----- SUMMARY ----- Verdict: The Ninja Luxe Café Premier Series Machine is a stylish and practical home coffee bar system that makes it easy to brew delicious espresso and drip coffee. With its auto-calibrating grinder, “Barista Assist Technology”, and intuitive frothing system, this machine is perfect for coffee enthusiasts of all levels. The Ninja Luxe Café produces exceptional beverages, from intense espresso shots to well-balanced drip coffee. If you're looking for a versatile and user-friendly coffee machine that delivers café-quality drinks at home, the Ninja Luxe Café is an excellent choice. Pros: - Stylish and practical design with storage for accessories - Auto-calibrating grinder with "Barista Assist Technology" - Straightforward frothing process with automatic steaming and whisking - Delivers exceptional espresso and drip coffee quality - Versatile, handling both intense espresso and well-balanced drip coffee - Easy to use and clean Cons: - None that I can think of ----- DETAILS ----- Design: The Ninja Luxe Café has a design that's both stylish and practical. It would look great in any kitchen or home coffee bar. I love how sleek and modern it looks, with its stainless steel finish. It matches all of my other stainless steel appliances perfectly. But the design isn't just about looks. It's also really practical. Ninja clearly put a lot of thought into it. For example, each side of the machine has storage for different accessories. On the left, there's a slot for the funnel and tamper. On the right, there's a compartment that opens up to store the double and luxe baskets, cleaning disc, and cleaning brush. Another nice design feature is the modular drip tray. It detaches easily for cleaning. There's also an adjustable cup tray that can fit a variety of cup sizes. Overall, the attention to detail in the design of the Ninja Luxe Café is really impressive. Ease of Use: The Ninja Luxe Café takes the uncertainty out of brewing espresso and coffee, beginning with its impressive grinder. The machine auto-calibrates to recommend the optimal grind size for espresso or regular coffee, a feature Ninja calls "Barista Assist Technology." With 25 different grind settings, I found the specific recommendations incredibly helpful. When you first use the Ninja Luxe Café, you'll start with a default recommendation for an espresso shot. Brew a calibration shot, and the machine evaluates its quality, providing an updated grind size recommendation. A second shot brewed with this new setting is often significantly improved, and the machine might offer a final recommended grind size. This process only needs to be repeated when switching out coffee beans. Frothing is equally straightforward. Pour your chosen milk (dairy or plant-based) into the milk jug, fill it to the cappuccino or latte line, select the milk type, and choose the desired froth type. The machine will automatically steam and whisk the milk to your specifications. Ninja has truly prioritized ease of use with the Luxe Café machine, making it an excellent choice for coffee enthusiasts seeking a hassle-free brewing experience. Drink Quality: Let's delve into the most crucial aspect of the Ninja Luxe Café - its coffee quality. As a self-professed coffee connoisseur, I have tried numerous at-home machines and visited countless local coffee shops. So, trust me when I say that the Ninja Luxe Café crafts some of the finest espresso and coffee drinks I have ever tasted. Its versatility is truly impressive, delivering both intense espresso shots and well-balanced drip coffee. Craving a caffeine boost? Indulge in a quad shot of espresso that will invigorate your mornings. Prefer a smooth and flavorful drip coffee? The Ninja Luxe Café has you covered. Every beverage I've tried has been nothing short of exceptional. Allow me to offer a word of caution: if you use subpar beans, you won't be able to fully experience the machine's capabilities. Therefore, if you're genuinely passionate about your coffee journey and want a machine that complements your cravings, invest in high-quality beans and the Ninja Luxe Café. You won't regret it—this combination will elevate your coffee experience to new heights. ----- WHAT’S IN THE BOX ----- 1 x Ninja Luxe Café Premier Series Machine 1 x Portafilter 1 x Milk Jug 1 x Double Basket 1 x Luxe Basket 1 x Assisted Tamper 1 x Funnel 1 x Cleaning Brush 1 x Cleaning Disc 1 x Descaling Powder 1 x Packet of Cleaning Tablets 1 x Hard Water Testing Kit

Gave my wife this machine for Christmas so she can have an amazing expresso every morning. First couole of days, it was great. By the second or third day, the machine malfunctioned and spilled water all over the kitchen counter. Returned it thinking it was an isolated incident and a day later, same thing happened. Tried another machine but decided to go back to Ninja and try one last time this machine. 9 days later, water started leaking under the machine. Despite respecting the Ninja brand, they truly messed up with this machine.

TL;DR, it beats out all of the competitors because it makes espresso easy and approachable to dabblers all the way to coffee enthusiasts. Let’s start from the top. Right out of the box, it’s so easy to put together and get it going. They include this nifty quick guide - can’t mess this up! I appreciate that a part of the setup includes adjusting the machine to match your water hardness. You can always go back and adjust this in the internal settings should it change. I do want to add here that most cities will have hard water so I personally wouldn’t be too alarmed BUT this can affect the flavor of your coffee - do what you will with this piece of information. The machine, like its competitors, includes a bean hopper that can be topped off for multiple cups. The cover is tinted and seems “airtight;” however, I personally prefer to put in small amounts to keep the beans at their peak. I think it’s important to add here that you also don’t need to measure how many grams you need to put in because the Barista Assist Technology automatically weighs for the grind. Speaking of grind, the Barista Assist Technology also recommends grind sizes based on your pull - double, quad, cup of joe, cold brew, etc. The first few times, the recommendation will change and after a few times, it will stay consistent. THIS, in my opinion, makes this device the winner. It makes the idea and experience of making espresso so easy and approachable for the folks who are new and dabbling in coffee. The setting is not set in stone and just a recommendation, which also makes this approachable for the coffee enthusiast. MAYBE even to the coffee connoisseurs? Moving on, I appreciate the adjustable platform to accommodate multiple cup sizes. This makes so much sense to me on a time and financial level because sometimes, I am on the go and would like to have a cup without so much cleaning up. With this, I can pull right into a tumbler, rinse the portafilter and basket and go. By having this as an option, I’m also less tempted to buy mediocre coffee for $5-7 a cup. I’d like to add here that I am impressed by the temperature yielded once pulled - at 165’F - which is expected and what you want. This in turn tells me that the brew temperature was likely in the 190’F to 200’Fs. This is great because you can have a bad time with under extracted or over extracted pulls. Moving on - a latte wouldn’t be possible without milk and I am so happy this has a built-in frother. I like the froth level and the optimization setting for dairy and plant-based options - it’s a nice touch. I also like that I can froth cold should I desire an iced latte. The milk jug has markings for cappuccino and latte - you can always do a cortado or flat white by adjusting the foam. These types, unfortunately, aren’t on the machine but you do have a Inspiration Guide to teach you some drinks and you can build on that. I have yet to use the drip coffee or cold brew options. This is simply because I prefer pourover and typically do not drink cold brew. I like that I have these options in my back pocket though. Overall, I would recommend this if you’re in the market for a no-fuss espresso machine or an easy, approachable entry to the world of espresso.

I was ecstatic to hear that Ninja was coming out with a Barista/Cafe system. For the past 8 or so years, I've used Ninja Coffee Pots, exclusively and I love and swear by them. I've recommended them to family and friends, as well as many others on Social Media. However, my "Barista" skills are non-existent! I've never went beyond making anything other than a regular cup of coffee from either grounds or pods. Sure, I have a Ninja Bean Grinder that came free with my current coffee pot and I've used it a time or two, but having it independently and having to clean it every time I wanted to grind was such a chore. So, I've always just bought pre-ground coffee 90% of the time, or pods (the other 10% of the time) for something different. I do buy my coffee from various places, there is one Coffee Company I shop at frequently, online. They have amazing flavors in their coffees and you can buy it in whole beans or ground. On top of that, all their beans are roasted and packed fresh, to order! There's a few times I'll buy coffee locally, if I see something that sounds good. But regardless, I've always wanted to take my coffee skills to the next level and let me say, this Ninja Lux Cafe has certainly helped! Unboxing this is a BEAST! The unboxing experience is pretty basic, but what's included sure is Premium! inside, you get the actual Lux Cafe unit which is much bigger than I expected and is hefty! You get the steel Milk Froth Jug, a stainless steel "elevation" plate that is great when using smaller cups, like 4oz or 6oz, to avoid splattering and a "Starter Kit" that pretty much includes your basket and accessories that are required for brewing Espresso, coffee and such. Then, there's the Quick Start Guide, as well as your other included manuals and such. First off, let me get this out of the way. This thing is intimidating. Seriously. After seeing everything that came with this unit, I waited a few days before I even felt like dealing with it. I had to watch the tutorial videos for every option - grinding, using the Portafilter, baskets and such for catching the grinds, brewing coffee, express and such. And even after then, I'm still like.....uuuuuugh? There's so many steps to each process that it makes a huge "learning curve" for the product. I'm still finding myself referencing the tutorial videos on Ninja's site before I do a specific brew, just to make sure I'm doing it correctly. It's one of those things where the more you do it, the better you get and the less you have to go back for reference. Which is fine, because this is upping my skills and "language" in this new realm of coffee-making for me! There are several steps you much do, even before you begin brewing your first cup. You DEFINITELY need to watch the initial tutorial video off the QR code that is stickered onto the screen of the unit. This walks you through filling the Water Reservoir and Bean Hopper, testing your water (which I didn't think I needed to do, as I only use Distilled water, but it must be done, as it requires you to input the result into the Lux Cafe settings - it's the first on-screen option that comes up), How to use the Portafilter and grind your beans, as well as all the additional Portafilter attachments, doing a water flush AND making two cups of Espresso to "teach" the system (or "Dial it in", as it's described in the tutorials). One painful thing is...you have to do this EVERY TIME you switch the type of beans in the grinder...which is a HUGE pain point for me and something I didn't expect. I'll elaborate on this later... I also do want to add that this is not a "regular" daily coffee pot, at least not for me. If you just want a quick cup of coffee, ready to go, in the morning before work or something, this may not be for you. This is a process. A ritual, even. It's something you have to "enjoy" and want to do, not a simple "pour grounds into a filter, press brew and go on" type of think. This takes time. But let me also say this - that additional time and "love" taken to make your coffee, whatever you choose (Espresso, Cold Brew, regular coffee, Latte's, etc, is SO worth it. I also love that there's brew temp options, unlike my other Ninja coffee pots. This has honestly become my weekday evening and weekend coffee system and even moreso, when I have company over! The coffee qualities this brews as the end result from the freshly ground beans is so much richer and smoother than my current and previous Ninja dedicated coffee maker produces, it's unreal! In addition to the Brew Temp settings, there's also your Brew Strength adjustment, but it's kinda hidden (it's in the Quick Start guide). So far, I have made Espresso, a regular cup of coffee, a Latte & Cappuccino (both using the Milk Frothing Jug) and Cold Brew. Everything has turned out excellent and well above my expectation! In the end - I do want to express that this is not a DAILY coffee maker. Expect this machine to do anything you want and improve your coffee skills and "language". While it cleans up super easy, there is a bit of maintenance required, as well as a lot of steps involved in whatever type of brew you want to make. Expect a 10-15 minute brewing experience, at least until you get well-versed and used to everything. My biggest downsize is I use a lot of different flavored coffees, so this would not be useful in this machine, since it has to "dial in" every time you change your beans. This machine is best use with the same beans, all the time. If you do change them, you do have to go through the "teaching" system every...single...time. I know this is for Espresso, but was unable to determine if this also applies to just making "regular" coffee. Overall, given the nature of this product, maintenance and some baby-sitting aside, I give it a full 5/5 stars!