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Customer Ratings & Reviews

$599.99
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The comparable value is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Luxe Café Pro Series highly for its ease of use and the quality of the espresso it produces. Many appreciate its overall performance and design, as well as the unexpected effectiveness of the frother. However, some customers have expressed concerns regarding the water reservoir's ability to deliver satisfactory drip coffee.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 451 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    in love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just amazing totally in love. I have Nespresso but this one its nothing like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine. Versatile and easy to use. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get expresso machine makes great coffee love all the future.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Great at espresso and frothing, but has problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st manual espresso machine and really wanted to like it. It's actually very good at doing decent espresso shots of different size. It's good at milk frothing too. No complains there. It's having serious issues with drip coffee getting the grinding size right and with cold drinks outputs. It also makes a mess with powder under portafilter and access water in the tray. Frustrating..

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Boris,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Luxe Cafe Pro while grinding coffee. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Coffee Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife and she loves everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect i like it good quality and good taste,topp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this amazing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are espresso newbies so we love that the grinding, tamping and steaming is all in one. After visiting Europe and our Airbnb had an espresso machine, we were hooked. Getting freshly roasted beans locally makes it even better. So many options on this one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good does exactly what i wanted and then some

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchased some for the family! Works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite hot enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest issue is the temperature just isn't hot enough. If you can't get the liquid piping hot then nothing else matters. The drip tray also leaks a bit, though I can live with that. It would be nice to be able to switch beans without having to grind what's already in the hopper but not a deal-breaker for me. The price is just way too high for not being able to get the coffee hot enough. Aside from the lack of heat, it's a nice machine but I wouldn't buy it again until they can get the temperature issue figured out.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you so much for taking the time to share your detailed feedback with us. We understand how frustrating it must be when the temperature of your coffee isn’t as hot as expected and would love to get this temperature issue fixed for you, to improve your experience. Please feel free to give us a call, where one of our product specialists can walk through some troubleshooting steps and determine the best next steps for your coffee maker. You can reach us at 1‑800‑365‑0135, and our support team is available Monday to Friday: 9 a.m. – 9 p.m. ET and Saturday: 9 a.m. – 6 p.m. ET.

      Kind regards,
      Ninja Kitchen

  • Rated 4 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frother is slow. Takes almost 2 minutes to froth milk. You can't do more than one action each time. Other than that, great product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Constant issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Ninja Espresso machine I’ve owned in less than a year. The second was purchased from Best Buy. Ninja has not worked out all the constant issues with the machines. The first had a leaking reservoir and the second has had a constant issue with the grind setting not functioning properly or producing the correct grind amount. I’ve trouble shoot it so many times, spoken with Ninja and the issue has not been resolved. I’m now past the 60 day window to return the machine so I’m stuck with it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Kellim,
      We’re sorry to hear about your experience with both of your Ninja Espresso machines. We understand how frustrating it is to deal with ongoing issues, especially after troubleshooting multiple times and being outside the return window. We’d like the opportunity to make this right for you. Please give our support team a call at 1-800-365-0135, Monday–Friday 9 a.m.–9 p.m. ET | Saturday 9 a.m.–6 p.m. ET, so we can look into this further and assist you.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Ninja Luxe cafe Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice coffee and espresso to make hot and cold brewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything and couldn't be happier with this unit. It could use a larger bean holder. But i have doubled my coffee consumption since buying this unit. Maybe that's the reason. Great Job Ninja

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome has so many features and recipes and it’s so easy to use. My life has changed since I bought this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of both worlds for this couple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down an amazing coffee machine. Both my husband and I get to gave the coffees we love.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Machine is good but has problems

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grinding part is very complicated and gets stuck many times even though im using good fresh beans, i still like it but for the price I paid I expected better

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Mohammed, thank you for your feedback we’re glad you’re enjoying the product overall. We’re sorry to hear the grinder is getting stuck. This can sometimes be caused by buildup from coffee oils or fine grounds, and may be resolved with a few simple checks or cleaning.

      We’d like to help get this working properly, so please contact our customer service team at 1-800-365-0135 (Mon–Fri 9:00 a.m.–9:00 p.m. ET, Sat 9:00 a.m.–6:00 p.m. ET). We’ll work with you to find a solution.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Best Espresso Machine ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing, I truly love this espresso maker. It is so simple to us. Offers so many features and all at a touch of a button. I've made cappuccinos, lattes, and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love love love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously this thing is practically idiot proof. We have had friends over and they have loved the drinks we have made them. Saving a ton of money on coffee now and have not been to Starbucks since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is fine. It is the time it takes to make coffee. It looks fun at the beginning, but it wears out really fast. I bought a lot of accessories for it as well t.

    I would recommend this to a friend