Customer Ratings & Reviews
- Model:
- ES701
- |
- SKU:
- 6593347
Customer reviews
Rating 4.7 out of 5 stars with 451 reviews
(451 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Luxe Café Pro Series highly for its ease of use and the quality of the espresso it produces. Many appreciate its overall performance and design, as well as the unexpected effectiveness of the frother. However, some customers have expressed concerns regarding the water reservoir's ability to deliver satisfactory drip coffee.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Christmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for the mrs. Haven't given it to her yet but VERY excited
I would recommend this to a friendRated 5 out of 5 stars
Coffee shop quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, like having coffee shop at home. Highly recommended
I would recommend this to a friendRated 5 out of 5 stars
Great Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great addition to my kitchen and it replaced an older machine. I'm a fan of all the different features.
I would recommend this to a friendRated 4 out of 5 stars
Great Machine, Not great longevity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine overall, but I did have to utilize my insurance on this product and take it back to store an exchange due to a bad heating element that popped up after 4 months of use.
I would recommend this to a friendRated 5 out of 5 stars
10/10!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money! So many options to choose from. I was worried about how loud the machine would be but I’m impressed with how quiet it is.
I would recommend this to a friendRated 5 out of 5 stars
Ninja
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup of coffee every time!!! Milk frother is a game changer
I would recommend this to a friendRated 5 out of 5 stars
Coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wasn’t sure about buying it, but I wanted to save money on buying coffees every day and I’m glad that I did
I would recommend this to a friendRated 4 out of 5 stars
I was expecting more for the price tag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine itself is not too bad; you need to learn how to set up the milk frothing, otherwise you'll have room temperature milk, the thickness is not as they describe it, is more watery; it wouldn't let you make a drip-coffee without the "luxe" size. So honestly I'd go with another brand.
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As amazing as I expected! I am so happy we got the machine that has the built in tamp lever.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Emma,
Thank you so much for your amazing review! We're thrilled to hear the machine is living up to your expectations and that you're loving the built-in tamp lever, it’s a great feature that makes a big difference. We truly appreciate your support and are glad to have you as part of the Ninja family!
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine but a little bit of a learning curve.
I would recommend this to a friendRated 3 out of 5 stars
I would look into another machine besides this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this machine to replace our old Terra Kaffe, for the price we thought we would give it a try but honestly, I don’t like how the coffee taste. I’ve tried to love it, but I’d rather go to Starbucks, then make my own coffee at home.. my husband likes it doesn’t love it, but I don’t like it at all. Honestly, I would get something else. It’s really to the point machine nothing very special or grand but for the price point it’s OK.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Ashley, thank you for taking the time to share your feedback with us. We're truly sorry to learn that the espresso machine did not meet your expectations. We completely understand how disappointing it can be, especially since you purchased the Ninja ES701 to replace your old Terra Kaffe, only to find that the coffee doesn't taste as you'd hoped. We really value insights like yours, as they play a crucial role in helping us improve and serve both you and our customers better in the future. Best regards, Ninja Kitchen
Rated 5 out of 5 stars
Coffe machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was what I was looking for, it works excellent, you can heat your milk and prepare your coffee at the same time, it doesn't make much noise, more than normal.
I would recommend this to a friendRated 5 out of 5 stars
The Best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than Starbucks! I've been raving about this machine. It was worth the price tag for me
I would recommend this to a friendRated 5 out of 5 stars
Great Machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I had the previous model which I also love but the Tamper on this one and the larger cup are well worth it!
I would recommend this to a friendRated 4 out of 5 stars
Would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not exceptional but pretty good. My only real complaint is the consistency of the shots pulled.
I would recommend this to a friendRated 4 out of 5 stars
Super machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super good machine to make fast and delicious cofe
I would recommend this to a friendRated 3 out of 5 stars
Not sure its worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brews good coffee, nice coffee grinding features. I am a little concerned since i have had it for 2 weeks roughly and the coffee bean filter is already seemingly getting loser and i have had it leak pressure. For that price that should not happen.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Angelika,
Thank you for sharing your experience. We’re delighted to hear you’re enjoying the coffee and grinding features, and we completely understand how concerning it can be to notice the coffee bean filter loosening and pressure issues after only a couple of weeks. That’s not the level of performance we aim to deliver. Please contact our Support Team at 1-800-365-0135 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET) so we can assist you and ensure everything is working as it should. We’ll make sure this is addressed promptly. We appreciate you bringing this to our attention and look forward to helping you get back to the perfect brew.
Kind regards,
Ninja Kitchen
- Pros mentioned:Coffee quality
Rated 3 out of 5 stars
Good coffee but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja makes good espresso and coffee but it is a very thirsty machine. The drip tray gets filled with water just in days.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for your review of the Ninja LUXE Café Pro Series. We're glad to hear you're enjoying the espresso and coffee quality, though we understand your concern with the amount of water collected in the drip tray over time.
Your feedback is appreciated and will be shared with our product team as we continue refining our designs. If you have any questions about the unit’s function or would like assistance optimizing its use, please reach out to us at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Worth every penny!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am obsessed with this machine! My coffees taste way better than Starbucks now! :)
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. The cold foam is a game changer.
I would recommend this to a friend











