Customer Ratings & Reviews
- Model:
- PB051
- |
- SKU:
- 6541596
Customer reviews
Rating 4.6 out of 5 stars with 884 reviews
(884 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Pods & Grounds Specialty Single-Serve Iced Coffee Maker for its ease of use, the quality of the coffee it produces, and its compact size. Many appreciate its overall performance and design. Some customers have noted concerns regarding the noise level, pod compatibility, and the frother's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Rated 2 out of 5 stars
Great concept poor functionality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the concept of single cup that provides the option to use ground coffee, without separately purchasing a filter, than pods. However, I’ve had this coffee maker for few months now and although it brews a good tasting cup of coffee, a lot of water sits in the filter that I never get a full cup. It also continues to drip for several minutes after the beep signaling brew is complete
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Rated 4 out of 5 stars
Good small coffee maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, I like the cold brew feature. I would buy again
I would recommend this to a friendRated 5 out of 5 stars
Loving it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving it! I can have any size cup of coffee or tea. Also I like the fact that I can have ice coffee too!
I would recommend this to a friendRated 5 out of 5 stars
Coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!! It makes my coffee taste si good every morning for my ice coffee n my husband his hot coffee.
I would recommend this to a friendRated 4 out of 5 stars
Ninja, Single-serve iced coffee maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's supposed to do, but my only concern is the measurements being innaccurate.
I would recommend this to a friendRated 5 out of 5 stars
The sale made it enticing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased to find this on sale. It is a wonderful product. Though it was to costly before it went on sale.
I would recommend this to a friendRated 5 out of 5 stars
GREAT COFFEE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY NICE MACHINE I'VE USED IT WITH GROUND COFFEE AND THE PODS WHEN TAKING TO WORK I USE GROUND CAN GET A LARGER CUP
I would recommend this to a friendRated 5 out of 5 stars
Great coffee machine!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little coffee machine. Use it every day! Love all the specs.
I would recommend this to a friendRated 5 out of 5 stars
Hot coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes out nice and hot. With our previous keurig the wife would have to microwave it to have it hot enough for her.
I would recommend this to a friendRated 5 out of 5 stars
coffee machine recently
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome experience awesome service guideline. I am very pleased And thanksful
I would recommend this to a friendRated 4 out of 5 stars
Make it perfet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to know more about how to use the frother: do you put milk in a separate glass and then add to the coffee cup? How do you clean the frother - I can't detach it.
I would recommend this to a friendRated 5 out of 5 stars
Coffee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great it love highly recommend bought 2 of them better the other
I would recommend this to a friendRated 2 out of 5 stars
??????
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not get the high-altitude calibration to work and returned the unit.
This review is from Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Sage Green
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Dear Roger,
Thank you for your feedback. We’re disappointed to hear about your experience with your PB051SG Ninja – Pods & Grounds Specialty unit. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
If you have any questions or need assistance, please call our support team: Ninja: 1-800-365-0135, Mon–Fri 9 a.m.–9 p.m. ET | Sat 9 a.m.–6 p.m. ET
Best Regards,
Ninja Kitchen
Rated 1 out of 5 stars
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this product and after only 16 days, the main pod holder failed and would not allow the machine to make coffee. The BB warranty is only 15 days! So called Ninja customer service. They agreed to replace it, I sent the broken unit to them. After 4 calls from me and very high frustration with Ninja customer service, I will get my new unit after 1 month of no coffee. I paid more because I wanted a good quality coffee maker. This brand/model is not it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Pods & Grounds Specialty Single-Serve Iced Coffee Maker. We will absolutely share your feedback with the relevant teams for consideration of future products.
Kind regards,
Ninja Kitchen
Rated 4 out of 5 stars
Good coffee maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty decent coffee maker it has lots of nice features however it is not as easy to clean. But overall it gets the job done!
I would recommend this to a friendRated 5 out of 5 stars
Super Convenient
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient for making all types of coffee. Another great product by Ninja.
I would recommend this to a friendRated 3 out of 5 stars
Cant use the pod function
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this coffeemaker except that i can no longer use the pod function. Ive cleaned snd descaled and still woll not work. Anoyher thing is the coffee isnt hot enough somi stuck in microwave for 30 seconds
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your feedback about the Ninja Pods & Grounds Specialty Coffee Maker. We’re happy to hear you love many aspects of the coffee maker, but we’re sorry to hear about the issues with the pod function and coffee temperature. We understand how frustrating this must be.
We’d like to help resolve these concerns for you. Please contact us at 1-800-365-0135, and our team will guide you through additional troubleshooting steps for the pod function and discuss options to ensure you’re getting the best performance from your coffee maker.
Your feedback is important to us, and we appreciate the opportunity to assist you further.
Kind regards,
Ninja Kitchen
Rated 2 out of 5 stars
Coffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im sorry but its not the best quality. It fosent pour thebright amount of oz.
This review is from Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Glacier Blue
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your feedback on the Single-Serve Coffee Maker. We’re sorry to hear it hasn’t poured the correct amount of ounces as expected. We’d like to help resolve this, so please contact our Customer Service team at 1-800-365-0135. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for 2 weeks and it’s been working out great, the water heats up fast and looks classy
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slow to brew, but once it’s finished it has great flavor.
I would recommend this to a friend











