Customer Ratings & Reviews
- Model:
- PB051
- |
- SKU:
- 6541596
Customer reviews
Rating 4.6 out of 5 stars with 990 reviews
(990 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Pods & Grounds Specialty Single-Serve Iced Coffee Maker, particularly its ease of use and the quality of the coffee it produces. The compact size and overall performance are also appreciated by many users. While the product is well-received, some customers have noted concerns about the noise level and frother performance.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Best Buy Return Policy Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heating element died after 1 month. Best Buy has a 15 day warranty. Note to self - don’t buy anything from Best Buy!
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had for two month and its not working. Water doesn't flow and its over heating. I wanted it to return but I coudn't.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your coffee maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Rated 1 out of 5 stars
Terrible coffee maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after a month and was told it could only be replaced once. Second one last 2 months and same thing it quit working. Junk!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your PB051 stopped working. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
BURN TASTE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2nd brew it started giving ashy/burned taste. Did cleanup couple times that flavor never went away. Can’t even return it at this point. I guess I’m stuck with it now.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re still having trouble with your coffee maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after three weeks and of course they only give you two weeks to be able to return it. I used it exactly 5 times before it stopped working completely. No refund available etc..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your coffee maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Returned “Broken”
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as water reservoir was broken. Stood in line 25 mins as customers service shares a line with checkout.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We appreciate you sharing your review!
We are sorry to learn that you received a broken water reservoir. We will absolutely pass your feedback to the relevant teams at Ninja so we can address this matter and prevent it from happening again. If you still need assistance with this, please reach out to our team by phone at 1-800-365-0135. We'd be happy to look into it for you.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed it wasn't working well after 2 months had to throw out
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Sharon,
We're sorry to hear that your Ninja Pods & Grounds Coffee Maker stopped working after just two months. That’s definitely not the experience we want for our customers. If you haven’t already, we’d love the opportunity to help troubleshoot or explore warranty options with you. Please reach out to our support team at 1-800-365-0135, and we’ll do our best to assist you.
We truly appreciate your feedback and hope we can help resolve this for you.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Great for a couple weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was great until it stopped working several weeks later! It no longer pulls the water properly and starts to steam becoming extremely dangerous!
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working after 2 weeks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 weeks. Something malfunctioned with the water reservoir. Do NOT recommend.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the model PB051 failed after 2 weeks. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
The second brewer that i wouldn't buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time used coffee grounds went everywhere.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your experience with the Ninja Pods & Grounds Specialty Single-Serve Coffee Maker. We’re sorry to hear that coffee grounds spilled everywhere on your first use. That’s definitely not the experience we want for our customers.
To help prevent this, we recommend ensuring the brew basket is properly secured and that the correct coffee grind size is being used. Using too fine of a grind or overfilling the reusable filter can sometimes lead to overflow. If you're using pods, double-check that they are properly seated before brewing.
If the issue continues, our team would be happy to assist you further. Please reach out to us at 1-800-365-0135, and we’ll be glad to help troubleshoot and find a solution.
We appreciate your feedback and the opportunity to improve your experience.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Broke within a week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Ninja Coffee Maker that has broken beyond repair within a few months of purchase
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your coffee maker. If you still need help with this, please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
- Pros mentioned:Design, Size
Rated 4 out of 5 stars
Versatile and Stylish Sigle Serve Coffee Maker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja PB051 Single Serve Specialty Coffee Maker is a game-changer for coffee enthusiasts like me. This sleek and compact machine delivers a premium coffee experience with its versatile o-brewing options and user-friendly design. It has become our go-to coffee maker to brew delicious specialty coffee at home. What is in the box: Coffee Maker, Brew Basket, Pod Adapter, Filter, Removable Water Reservoir, Adjustable cup tray, Measuring scoop, Frother, User Manual. First and foremost, design is sleek and modern, adding a touch of elegance to any kitchen countertop. It is compact and doesn't take up much space, making it perfect for small kitchens or limited counter space. It offers a wide range of brewing options, allowing you to make various specialty coffee drinks with ease. You can brew 7 sizes from a 6 ,8,10,12,18 oz cup to 24 oz travel mug. The brewing process is a breeze and efficient. Takes only few minutes to prepare a single cup of coffee. The machine utilizes a pod-free system, allowing me to use my own ground coffee bean grounds. This feature gives me the freedom to experiment with different coffee flavors and strengths. It also utilizes thermal flavor extraction duo technology, which ensures that the coffee is brewed at the optimal temperature with even saturation for flavorful coffee. The machine also includes a built-in frother, which is a game-changer for creating creamy and frothy beverages like lattes and cappuccinos. It has 4 BREW STYLES Classic, Rich, Over Ice, or Specialty) for grounds or coffee pods. The control panel is very intuitive and user-friendly interface makes it easy to navigate through the various settings and brewing options. Cleaning the coffee maker is also hassle-free. Just load the removable parts in dishwasher as its dishwasher safe. The machine prompts when it’s time for descaling or cleaning, taking the guesswork out of maintenance. Overall, Ninja PB051 Single Serve Specialty Coffee Maker is for any coffee enthusiasts who appreciate convenience, versatility, and great-tasting coffee. Its stylish design, customizable brewing options, and excellent performance make it a fantastic addition to any coffee lover's kitchen. I highly recommend this coffee maker to anyone looking to elevate their coffee game and indulge in a variety of specialty drinks without leaving home.
- Pros mentioned:Ease of use, Size
Rated 4 out of 5 stars
A nicely designed coffee maker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Ninja coffee maker replaces an older 10-cup model I have from a different manufacturer. The Ninja PB051 is smaller than my older model, so much so that it can sit on the countertop without any interference with the cabinet doors. As I noted above, my older coffee maker had the ability to make 10 cups at a time. It was also network aware, and showed the time and could be remotely controlled. It would also notify me when it was finished making coffee. This model can’t do any of those things. And yet, I very rarely used any of those features, with the exception of using it to show the correct time. The point being, I rarely make more than one cup of coffee at a time, so this Ninja coffee maker appears to be all I really need. I never use PODS, so I can’t speak to how well this unit performs when using PODS. I grind my own beans, so coffee grounds are my go-to method. Still, this unit supports both PODS and Grounds, and has two brew baskets specifically for those tasks. Upon receipt, my first task was running it through a clean cycle. Since this was brand new, I didn’t have to worry about emptying water from the removable 56-oz. water reservoir. I added 16oz of vinegar to the reservoir, then filled the reservoir with water up to Max line. To activate the clean cycle, press the CLEAN button once (on top of the unit), and then press the BREW button. And make sure you have a bowl that’s big enough to hold at least 56oz of liquids. The coffee maker then runs for 75 minutes going through the clean cycle. When done, the coffee maker will turn itself off. After finishing the Clean cycle, I discarded the vinegar/water mixture in the sink. I washed the reservoir out and ran a 6oz cycle of fresh water through the unit to clean out any remaining residual vinegar. Buttons used to Control the coffee maker are as follows: • Power Button • Clean Button • Style • Size • Brew The Power Button and Clean Button are self-explanatory. Style Button ---------------- This button allows you to select Classic, Rich, Over Ice, and Specialty Coffee. I almost always use the Classic option but have used the Rich on occasion if I want a more whole-body flavor. The option “Over Ice” assumes that you’ve filled your cup/mug with ice prior to making the coffee. Size Button --------------- This button lets you select how much coffee will be processed during the cycle. Please ensure that your cup’s capacity is large enough to handle your selection. At this writing, there are 7 sizes: 6oz, 8oz, 10oz, 12oz, 14oz, 18oz, and 24oz. I have a 24oz tumbler that I use, so I used it to test out the 24oz size option. It filled the tumbler up to the very top of the rim. I was certain it was going to overflow, but it stopped just in time. I guess a lesson learned is, use something that has a higher capacity than just 24oz unless you’re going to stand there and monitor its progress. How much coffee ground you use is relative to how strong you like your coffee. The instruction manual recommends the following: • Use 2-3 scoops when you’re making 6oz-12oz of coffee. • Use 3-5 scoops when making 14oz-18oz • Use 5-7 scoops when making 24oz • Use 4 scoops when making Specialty drinks. For me, I use only 1 scoop for a 6oz coffee mug. I felt the 2-scoop option was too strong for my liking. It’s all relative to what your tastebuds can handle. Remember that a scoop comes with the coffee maker, so you don’t have to purchase anything for this task. This unit also comes with a built-in, fold away Frother Whisk. Place some milk or cream into a cup and use the Frother with whip it up into a fluffy, silky topping. Spoon some out and top off your drink. I used to use the Frother on a much older coffee maker, and I enormously enjoyed enhancing my coffee drinks this way. This coffee maker comes with a permanent screened filter. After using the unit to make coffee, I had to wonder if the screened filter would allow the addition of a paper filter. Unfortunately, the documentation specifically instructs us not to do so. I like doing so because it is so much easier to dispose of the grounds, i.e., take the paper filter out and just throw it away. But, they recommend against doing that. In all, this coffee maker is pretty simple to use. It has a detachable water reservoir making it easy to fill up with water; the controls are located on top of the unit and are easy to read; and the unit comes with a spoon to help measure how much coffee grounds to use. It couldn’t be simpler. This isn’t the fastest coffee maker I’ve ever used, but it does get the job done. My only question is how long it’ll hold up to everyday use.
I would recommend this to a friend Rated 1 out of 5 stars
Ninga
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this this not even a month ago and it don’t work and now it says no longer refundable!!!!!!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed I had high expectations for this brand
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. Please rest assured that we will share your observations with the appropriate teams for review and consideration in future improvements. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my coffee maker but after 4 months it. Stopped working
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your PB051 stopped working after 4 mounts. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
- Pros mentioned:Coffee quality, Size
Rated 5 out of 5 stars
5 STARS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My absolute favorite coffee machine! Only one I've found that I have the option to either use a K-cup or I can brew my own coffee grounds (the filter is big enough!) I love the variety of options - 4 oz, classic, rich, over ice, with a frother... The compact size fits well on my counter and looks nice. Well priced too!
I would recommend this to a friend - Pros mentioned:Coffee quality, Size
Rated 5 out of 5 stars
Excellent compact versatile coffee maker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing design and very user friendly! This machine has a sleek, modern look and so many brew options including classic, rich, extra rich and specialty brew. I love that you can use either coffee grounds or K-Cups, along with six different ounce amounts. This coffee maker has an unique brew over ice feature that I have not seen in another model. This is so great because it will not create a watered-down version of an iced coffee! My favorite feature is the collapsible milk frother. So quick and easy to use while waiting for coffee to brew, then easily tucks away for compact storage. I really love that the cup platform is adjustable. This really helps with controlling the pour for a mess free process. My only complaint is that I do wish this machine was compatible with the reusable K-cup filter. Having that added feature would be much more eco-friendly and cost-effective option. The machine is very compact and fits nicely on a standard countertop, plus all of the attachments and optional compartments easily tuck into each other. I really like the length of the electrical cord, as it can easily be tucked behind a cabinet for a seamless appearance. The instruction manual was very clear on how to clean and prep this machine for first use. The packaging Nicely covered the machine and all compartments for perfect protection. This is a wonderful addition to our home, and I highly recommend it!
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
The true Ninja of Coffee makers
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja PB051 is a nice compact size and it bring back the real taste of coffee. This coffee maker is really nice for the following reasons, The footprint is nice and compact, you have the option to use the coffee grounds or the cups, the water capacity is up to 54 oz and it gives you the options on how concentrated you want your coffee to be and the size you want. The coffee marker is very easy to use and cleanup is a breeze. The machine has storage space for the ground coffee permanent filter when using cups. It does have its own measuring spoon that is stored on the side of the machine. Over all i am very satisfied with this coffee maker and the options you have right at your fingertips. The drip tray can be lowered or raised depending on your coffee cup size. The amount of coffee to be brewed can be selected as 6, 8, 10, 12, 14, 18, and 24 oz for the normal but does also have a specialty brew that is preset at 4oz. Just the option this coffee machine gives you make it worth every bit and totally would recommend to a friend.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very Impressive!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Ninja Pods & Grounds Specialty Single Serve Coffee Maker used both K-cups and ground coffee to make a variety of coffee drinks. The machine is sleek and has a small footprint. It has a decent size water reservoir although I wish it were it had a little larger capacity. A handy 1 Tbs. coffee scoop is attached to the side. There's also on-board storage for the coffee filter attachment, which simply swaps out for the k-cup attachment. It's tall enough to be able to pour directly into most 16 or 20oz mugs. The top features a display where you can select the style and size of the brew, as well as the power and brew button. Illuminated icons show whether it's set to brew k-cups or fresh grind, and a progress bar shows how much longer is left before the brew is complete. The power is on a timer, so it will auto-shut off -- you can't set it to leave the water on. There is also no temperature adjustment. Measuring the drink temp as it was brewed an 8 oz cup of coffee showed about 175F at the start and finished at about 195F. Using the filter and fresh ground coffee, a 24oz cup using the "rich" setting took about 4 minutes, and the finished temp in the cup was 182F. Using a k-cup and an 8oz "over ice" setting resulted in a delicious iced coffee. Using a k-cup and "specialty" setting results in a strong, espresso-like brew, which was surprisingly decent. The Ninja has a handy frother to aerate milk, but the milk needs to be heated separately in a microwave. Overall the Ninja is a very flexible single server coffee machine that allows for several styles of coffee drinks with either ground coffee or k-cups, and the results are very good, at a budget that results in quite a good value. It has permanently replaced my standard single-brew Keurig as my main single-brew coffee maker.
I would recommend this to a friend











