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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1057 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Pods & Grounds Specialty Single-Serve Iced Coffee Maker, particularly its ease of use and the quality of the coffee it produces. The compact size and overall performance are also appreciated by many users. While the product is well-received, some customers have noted concerns about the noise level and frother performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,057 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee maket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine, we use it every day to make hot and iced coffee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great love that I can use k cups or switch to ground coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Decent machine but does not detect water level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is working as expected. Size is slim which is great for us given the limited space. We only use it to brew K-Cup regular coffee so far. Overall is a good unit and the price was reasonable. The only drawback we noticed is that it does not recognize if you have enough water in the tank before making a cup of coffee. It will stop in the middle of a brew.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Great design, unacceptable coffee.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really thoughtful design meets really crappy tasting coffee. No more buying Ninjas for me. The first one I purchased was the 12 cup. That one resulted in bitter, undeveloped coffee. And so did this single serve offering, except it was even more watered down. I used filtered water. I tried three different coffee types - grounds from PEET's and Amazon, and a pod from Dunkin'. Yes, all quite fresh and bought especially to use with the Ninjas. I used the classic option and brewed between 10 and 12 ounces using the suggested amount for grounds, then a little bit less, then a bit more...to get the exact same result. Underdeveloped and weak, bitter, muddy and watery results. Even when it was brewing, no delightful aroma emerged. The brewed cups smelled unappealing. I went and bought Dunkin pods today to finish my experiment. While it brewed the single pod in one minute vs. the three minutes for brewing the grounds, the result was practically identical. The pod coffee was only a tad more developed, yet still watery using 10 ounces. Using the previous coffee machine I bought - the 12 cup Ninja- I had the same poor results with the classic and the rich brews so I felt there was not much point in continuing to squander coffee and $ trying various permutations of settings. Other failures include the instruction manual which includes irrelevant and thus very confusing information, as it covers an entire range of their pod makers and doesn't specify which instructions applicable to which models. For example, it says there are two upper and lower needles on the unit. And that a front nozzle comes off to clean. These are not features of the PB051. And then the customer specialist online was sadly useless. Clearly not familiar with the tech specs of this item, she could not offer simple and concise answers to straightforward questions, and after an hour of pointless dialog, she uploaded the user guide that I already have, and it addressed absolutely none of the issues that I need answers on. So, a mere two stars for the unit as I do think this design is really nice and so wanted the unit to produce flavorful coffee. I will also say I am NO coffee snob. I've been drinking instant and that was far more full-bodied than this. So. Buh bye Ninja.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback.

      We regret to hear that the coffee produced by our specialty coffee maker and your overall experience fell short of your expectations. We will absolutely share the feedback you've provided with the relevant teams for consideration on future products. We hope you can give our products another try in the future.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee maker works fast and is easy to operate. The frother is easy to use but does not heat the milk. The instructions say to use the microwave to heat the milk. Well worth the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another great Ninja product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for deal of the day and love it so much we bought a second. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent,.................................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best I’ve ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Good temperature, brews fast and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine. So easy to use and fast to have your coffee ready

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our unit makes a lot of coffee both pods and ice coffee over its lifetime Overall we are pleased with it. The first one failed after about a year but not sure if from over use or human error. But i can say it gets used on average about 8 to 10 times a day

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best coffee maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several popular brand single serve coffee makers in the past. None compare to this Ninja coffee maker. Ninja has thought of everything on this this model! I have many other Ninja products and they last way longer that others out there. If you are looking for a single serve coffee maker, this one is by far the best!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is takes pods and brews. 24 oz mugs fit perfect for the iced brew. Size is perfect and compact. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this machine with the Kcups, but I'm thrilled with it, and am so glad I decided to take a chance and buy it. It does exactly what I wanted, and the machine is a great space saver for my limited counter space. I have no doubt other machine functions will work as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic coffee maker! Had a Keurig before and decided to try the Ninja brand since I have their blender and air fryer. It hasn’t disappointed. Love that it has a slim profile, so it doesn’t take up much space on the countertop. The frother is a cool/unique attachment that I use on a regular basis.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's easy to use, easy to clean and space saving!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee maker is as advertised. It works efficiently without interruption and produces a hot cup of coffee. Is relatively easy to clean and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this coffee maker. She says she now has starbucks at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee pot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great single shot or a larger cup Easy to operate and easy to clean and maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and super Good for the price ! Two in one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And love that it does both pods and grounds! Coffee tastes great and I don’t feel locked into keurig if I don’t want to be. The fact all accessories are stored inside it is awesome too.

    I would recommend this to a friend