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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $429.99

Customer reviews

Rating 4.8 out of 5 stars with 236 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Prestige Smart XL Air Fryer's overall and cooking performance, as well as its ease of use. Many appreciate its decent size and large capacity. However, some customers have noted the noise level and that air frying can take longer than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 236 reviews
  • Pros mentioned:
    Cooking performance, Ease of use, Size
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A tad large but in charge

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked my way through several pressure cookers as well as a few air fryer ovens. This unit, while not perfect, does work well and would be a nice complement to any kitchen, if you have the space. Pros Easy to setup. Just plug in but do follow directions to do pre-cook burn off to get rid of any residue. The oven is larger than all the ones I have tested (17.09 in L x 20.22 in W x 13.34 in H) but also has more interior space (2.67 cubic feet). Weighs in at 33.63 lbs. Nice large glass window for viewing Controls in the handle are nice and you can change temperature (5-degree increments) and time (1-minute increments) on the fly. Easy to read LED temperature, time and selected cooking options imbedded in handle. Oven door opens down, so you don’t drip on counter if checking or removing food. Light is very bright making it easy to see food while cooking. 4 rack levels. You can do 2 rack cooking by selecting that option on controls. When selecting cooking option(s) unit indicate what rack number(s) of the 4 you should use Has a thermometer option for precise temperature with preset temps for beef, chicken, etc. you can select. By using the manual button, you can set your own target temp. The oven itself is nicely constructed with an easy to clean interior. Cons Does require pre-heating but is quick at about 90 seconds. Grounded Power-cord (36 inches) connection to oven is at bottom of plug so would block other outlets if not used on bottom. Button controls in handle are hard to see as most buttons are small and reflect light making it difficult to see blackened function(s). A tad noisy when running certain functions and runs for a long time in cool down mode after operation. No pizza tray. Maybe they assume you would already have one? But only 1 of ours fit and only on rack 3 as that has a tad extra room due to fan indentation in back of oven. Most supplied cooking pans require hand washing. Outside gets warm so make sure it is an area with ventilation and keep “little” hands away. But to be fair all do Cooking Cooked 2 Cornish hens using the temperature probe and suggested roast tray and rack position. You cannot select the temp for chicken so used preset 165 degrees. Hens were done nicely with crisp skin on top but not bottom. This has occurred in my other ovens as well. I normally cook the first half of the time with breast down then up for remainder. I also set directly on foil lined sheet pan. But wanted to test their suggestion. Used the Pizza preset, and it came out nicely done on top but not too crispy on bottom. Same pan used in other ovens and did not have this issue. Cooked frozen hash browns and they came out crispy on outside and soft on inside. Soft boiled eggs came out nicely as well Cleanup One of the eggs split and dripped egg onto crumb tray. I was dreading trying to scrape this off but to my surprise it just wiped off. The interior is also easy to wipe down and should be done after every use. Cooking modes: Whole Roast Air Roast Air Fry Bake Dehydrate Broil Toast Bagel Pizza Reheat Controls: Power Function Preheat Slices Time Display Temperature Display Shade Rack Level 2 Level cooking Light Time/Slices Temp/Shade Manual Button Preset Start/Stop Doneness Prestige Smart Thermometer 1 year warranty Overall, a great oven with just a couple of foibles from being perfect and would recommend at 4.5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to cook with it, but overall very happy. Great at roasting vegetables, for pot pies, etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant read buttons. the oven looks great but the buttons and letters are too small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the older version and love it. This was a purchase for our son.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very LOUD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice oven however, I find it to be very loud. I may return it. Has anyone else experienced this? Also, very expensive

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your feedback about the Ninja Prestige Smart Oven. We’re glad to hear you find it a nice oven, but we’re sorry the noise level and cost have left you considering a return. Your experience matters to us, and we want to help.

      Some operational noise is normal due to the powerful fan required for even cooking, but if it seems excessive, we’d recommend checking that the oven is placed on a stable, flat surface to minimize vibration. If the noise persists, our Customer Service team can assist with troubleshooting or determining if there’s an issue with your unit.

      If you have any questions or would like support, please don’t hesitate to contact us at 1-800-365-0135. We appreciate your feedback and hope we can help improve your experience with the oven.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Toaster of the year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it’s an all in one I am amazed how you can cook multiple pizzas and foods!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air fryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using my airfryer and etc.. meals daster after long day of work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but hard to clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of the oven. The inside and the heating units get really greasy though and I’m still trying to figure out how to clean it. All in all I would recommend the oven but be leary of keeping it clean.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Penpen,

      Thank you for taking the time to share your experience with the Ninja Prestige Smart XL Air Fryer Countertop Oven. We're glad to hear you’re enjoying the convenience it offers and that you'd recommend it overall.

      We understand that cleaning, especially around the heating elements and interior surfaces, can be a bit challenging. To help with this, we suggest allowing the oven to fully cool before wiping down with a soft, damp cloth and using a non-abrasive cleaner. For tougher grease buildup, a mild degreasing solution and a soft brush can be helpful, making sure to avoid direct contact with the heating elements.

      If you’d like further cleaning guidance or have questions about recommended maintenance, feel free to reach out to us at 1-800-365-0135—we’re happy to help.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing oven. Cooked an entire thanksgiving dinner with this oven. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this air fryer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned 4 air fryers over the years and this is hands down the best one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air fryer toaster oven. And it looks good, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad too bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does as it says fairly well. Main issue is uneven cooking/ baking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja fryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this food is not greasy taste better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and clean. Best convection oven out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was taller inside but other than that I like it. The largest I could find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for someone who wants multiple options in a Convection Oven, but the levels and times could be better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too deep!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this, as it would not fit my space. I had measured it in the store, but they conveniently had shoved the back extension into a cutout in the display, so it measured several inches shallower than it actually was.... And, it does not have a bread proof setting, which I needed. I ended up with a Cosori instead, that fits and has the proofing.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry that your Ninja Oven did not fit your home as expected, and that you’ve returned the product as a result. We hope you’ll give our products another try in the future.
      Kind regards,
      Ninja Kitchen

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Returning!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I could save a little money and go with this Air Fryer, but it is going back!! It is so noisy it sound like there is an Airplane in the kitchen. We literally have to yell to communicate when it is on. The cook is inconsistent with temp and time. Spend the money and get the Breville smart oven pro. I have one at home but have to travel with my own cookware because of Medical Issues

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      This is not the experience we want Ninja customers to have with the Prestige Air Fryer. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Rated 4 out of 5 stars

    Great but hard to clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great counter-top option! BUT, it needs a more cleanable interior!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product quality but came damaged in 2 places

    I would recommend this to a friend