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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $429.99

Customer reviews

Rating 4.7 out of 5 stars with 273 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the Prestige Smart XL Air Fryer for its overall and cooking performance, ease of use, and decent size and capacity. The design and controls are also appreciated, along with the included accessories and quick preheat time. However, some customers have noted concerns about the noise level and the time it takes to air fry food.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 273 reviews
  • Rated 5 out of 5 stars

    Great Air Fryer Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is awesome and makes great toast! It does more than that but I only care about the toast, hahaha.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy but not crazy about it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great not as good as my old foodi ninja but does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Works great. Cook everything in it. Buy it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ER0 Error Code Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Ninja products until today. Purchased on 6.16.25. Worked well till 1.24.26. Received a ER0 error code. Submitted warranty claim. Warranty will only be honored after submitting the following Instructions for "Cut the Cord" Image Submission     Image 1: Full Unit with Cut Cord   The image must be clear and unedited to qualify. The entire unit must be visible in the photo. The cut cord must be clearly shown. The cord must be cut 2 inches from the main unit (not near the plug). Always advise the consumer to unplug the unit before cutting the cord. Image 2: Cut Cord with Handwritten Note   The cut cord must be visible. A handwritten note must be included, containing: The consumer’s name The date The handwritten note must be placed next to the serial number sticker in the image. The serial number sticker must be clearly visible and readable in the image—blurred, cropped, or obstructed stickers will not be accepted. I informed numerous agents . A manager in +44 country code . Multiple emails that I do not have the ability to complete the request and requested an alternative method to complete warranty claim. No alternative has been offered. What a poor customer experience. I suppose I will have to leave Ninja for Breville. Ninja used to be such a great product

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there, thank you for taking the time to share this experience. We’re truly sorry to hear about the ER0 error on your Prestige XL Air Fryer & Countertop Oven after only several months of use. We understand how disappointing this is, especially as a long‑time Ninja customer. We also sincerely regret the frustration caused by the warranty process. The “cut‑the‑cord” requirement is part of our standard warranty procedure, however we appreciate you bringing this to our attention and apologize for the poor experience you encountered. Please contact our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET, if you would like to continue the warranty claim. Warm Regards, Ninja Kitchen

  • Rated 5 out of 5 stars

    Good for family

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for every one I recommend for my family my family will buy one

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    ninja good cooking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the large capacity, the unfortunate thing is it takes up a lot of counter space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it. Bakes fast and even.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this oven. We had another one, and this is much better. The oven bakes fast and even. It also must be well insulated because it is not super hot while baking. I don't feel a lot of hot air escaping while baking like our old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja-Prestige Smart XL air fryer oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best air fryer oven. The oven preheats to 450 in approximately 1 1/2 minutes. The oven cooks evenly and no need to turn food per instructions. Have not used the thermometer yet so can’t review that aspect of the oven. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent but short life span

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Notch, but usually only lasts about two years. I am on my third one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific All in One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air fryer is great and could easily be the only applicance we use for cooking just about anything in my house. It works great as a toaster, oven, air fryer, reheater, and roaster.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    perfect compact oven/airfryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for our small family and has several features all in one unit.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the fan is very loud. Sounds like an airplane taking off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible purchase! It does so many things and of all the things I’ve tried, it does them all to perfection. I’ve made enchiladas, toast, bagels, pretzels, pizza and it’s awesome for re-heating leftovers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Air Fryer/oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best air fryer I have had to date! Would recommend this product to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality for the Price"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that recommend to friends and families.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improvement over the Ninja XL!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2 year old Ninja failed so we elected to.tey the Breville. So far its worked great as a toaster, air fryer and baking pizza (which turned out excellent). This Breville is much quieter and more powerful than our former Ninja. We will see how long it lasts we use these countertop ovens multiple times a day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent air fryer. It can do so much other than airfry. I have used it to raise bread and bake it. The temps on all functions are right on. Easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! My oven wasn’t working so we got this for temporary use. I have been able to bake 2 cakes at once and plenty of other dishes. My mom loves the dehydration option too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Air Fryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ninja Air Fryer. I purchased the second one because the first one worked so well on every setting. The best buy price was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing little oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one and we love it. The whole roast options have been amazing, and I only upgraded as this one has the built-in thermomotor. It is ideal for small space living or a motorhome.

    I would recommend this to a friend
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