Customers value the Prestige Smart XL Air Fryer for its overall and cooking performance, ease of use, and decent size and capacity. The design and controls are also appreciated, along with the included accessories and quick preheat time. However, some customers have noted concerns about the noise level and the time it takes to air fry food.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 273 reviews
Rated 4 out of 5 stars
oven
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
cant read buttons. the oven looks great but the buttons and letters are too small
I would recommend this to a friend
Rated 5 out of 5 stars
Toaster of the year
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, it’s an all in one I am amazed how you can cook multiple pizzas and foods!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Air fryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have been using my airfryer and etc.. meals daster after long day of work.
I would recommend this to a friend
Rated 5 out of 5 stars
Worth every penny!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing oven. Cooked an entire thanksgiving dinner with this oven. Great value!
I would recommend this to a friend
Rated 5 out of 5 stars
Love this air fryer!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've owned 4 air fryers over the years and this is hands down the best one
I would recommend this to a friend
Rated 1 out of 5 stars
DO NOT BUY!! DEFECTIVE PRODUCT
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this originally in April 2025. It was replaced a couple of months ago due to an ER0 error message. After going to much trouble to cut the cord and dispose of the defective one, they sent another defective one! I am now waiting for my third oven. They said they would ship 2 day and did not honor that, so now I have to wait a week for the replacement. This is my LAST TRY with them!!
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good but hard to clean
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the convenience of the oven. The inside and the heating units get really greasy though and I’m still trying to figure out how to clean it. All in all I would recommend the oven but be leary of keeping it clean.
I would recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hi Penpen,
Thank you for taking the time to share your experience with the Ninja Prestige Smart XL Air Fryer Countertop Oven. We're glad to hear you’re enjoying the convenience it offers and that you'd recommend it overall.
We understand that cleaning, especially around the heating elements and interior surfaces, can be a bit challenging. To help with this, we suggest allowing the oven to fully cool before wiping down with a soft, damp cloth and using a non-abrasive cleaner. For tougher grease buildup, a mild degreasing solution and a soft brush can be helpful, making sure to avoid direct contact with the heating elements.
If you’d like further cleaning guidance or have questions about recommended maintenance, feel free to reach out to us at 1-800-365-0135—we’re happy to help.
Kind regards, Ninja Kitchen
Rated 5 out of 5 stars
New appliance
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great air fryer toaster oven. And it looks good, too.
I would recommend this to a friend
Rated 5 out of 5 stars
Ninja fryer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife loves this food is not greasy taste better
I would recommend this to a friend
Rated 5 out of 5 stars
Love
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy to use and clean. Best convection oven out there.
I would recommend this to a friend
Rated 4 out of 5 stars
Not bad too bad.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does as it says fairly well. Main issue is uneven cooking/ baking.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish it was taller inside but other than that I like it. The largest I could find.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 1 out of 5 stars
Returning!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought I could save a little money and go with this Air Fryer, but it is going back!! It is so noisy it sound like there is an Airplane in the kitchen. We literally have to yell to communicate when it is on. The cook is inconsistent with temp and time.
Spend the money and get the Breville smart oven pro. I have one at home but have to travel with my own cookware because of Medical Issues
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello, Thank you for taking the time to leave a review. This is not the experience we want Ninja customers to have with the Prestige Air Fryer. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Rated 4 out of 5 stars
Good Value
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good product for someone who wants multiple options in a Convection Oven, but the levels and times could be better.
I would recommend this to a friend
Rated 3 out of 5 stars
Too deep!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ended up returning this, as it would not fit my space.
I had measured it in the store, but they conveniently had shoved the back extension into a cutout in the display, so it measured several inches shallower than it actually was....
And, it does not have a bread proof setting, which I needed.
I ended up with a Cosori instead, that fits and has the proofing.
I would recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello, Thank you for taking the time to leave a review. We're so sorry that your Ninja Oven did not fit your home as expected, and that you’ve returned the product as a result. We hope you’ll give our products another try in the future. Kind regards, Ninja Kitchen
Rated 4 out of 5 stars
Great but hard to clean
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great counter-top option! BUT, it needs a more cleanable interior!!!
I would recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect product quality but came damaged in 2 places
I would recommend this to a friend
Rated 3 out of 5 stars
Just ok. Needs improvements
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s just ok. It takes longer than my old chefman air fryer to get hot and cook. It’s has some nice features but it’s also harder to clean than my old chefman also
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your air fryer. We will absolutely share your thoughts regarding the cleaning difficulties and cooking times with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen
Rated 3 out of 5 stars
Someone purchased this under my name
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Someone was able to purchase this under my account without my permission so thanks for the rewards amd hope you are enjoying it
I would recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hi BenJ,
Thank you for sharing your feedback about the Ninja Prestige Smart XL Air Fryer Oven. We’re sorry to hear about the unauthorized purchase on your account—it’s understandable how upsetting this situation must be.
Since the purchase and account management are handled by Best Buy, we recommend contacting their customer service team immediately to report the unauthorized transaction. They can assist with securing your account and resolving any issues related to the purchase.
If you have any questions about the product itself or need support, please don’t hesitate to contact us at 1-800-365-0135. We’re here to help in any way we can.
Kind regards, Ninja Kitchen
Pros mentioned:
Cooking performance, Size
Rated 5 out of 5 stars
Multi-Cooker, Small Footprint and Delicious Food
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Ninja smart cooker is an air fryer, a convection oven and lots more; all in one. It is large enough to cook family sized meals or it can be used to cook for one. It has the unique ability to cook on two levels or just one level to achieve efficiency no matter how large a meal is planned.
This item is packed very well and indeed the unit was in perfect shape. However, you do need to pay attention to the packaging inside and around the oven to ensure all plastic and cardboard is removed.
Another innovation that is important to understand up front is that this device does surround cooking in a real sense not just by utilizing the convection fan. It has heating elements top and bottom but also has a ring of heat-source around the rear fan. The proof is in how well an actual meal is cooked so I did try some recipes to determine if food was delicious, would cook in a reasonable amount of time and also the cleaning perspective. All of these tests showed this was an outstanding product.
There are very nice accessories and be aware there are four slots for sliding in the various racks, pans and trays. You are also supplied a smart thermometer which can be used in the cooking if you wish. The thermometer allows you to see the temperature but also it will halt the cooking when the desired temperature is reached - another smart feature. By the way, the jack to attach the thermometer is located on the underside of the door handle.
You should try the different functions that run from air frying to dehydration. Once powered on, you can press the ‘Function’ button to run through the many cooking options. You get two wire racks, an air fry basket and a non-smoke and non-stick roasting pan. A nice item is also a crumb tray that goes on the bottom to ensure cleanup will be easy.
Just for some reference this unit (inside) is about 10 inches deep by 14 inches wide by 8 inches high. The outside dimensions are compact and the unit sits nicely on my countertop. It was fun to figure out the 'multiple cooking process', but this is a smart cooker so basically it will help you to do the correct thing. An example might be if you have a big chicken to roast you’d enter ‘Whole Roast’ and it will tell you to put it in the lowest (or tray-1) position. If you’d like to also air fry some vegetables, you would hit 2nd function. It will tell you that you’d have to put the next tray of food in level-4 (the top rack). I think that gives you some intro into the power of this unit to make a complete meal for you. Also if you are wondering, yes you can air fry two trays of food at the same time using two different racks. Tip of the cap to the designers of this device, they are very smart. You do get an excellent recipe book that is customized for this cooker, everything from toast to prime rib, to sweet potato casserole to even some Red Velvet cookies that I want to try soon.
The thermometer works accurately as well. Once you plug the thermometer into the device you can cook by temperature instead of time. You should ensure you put the thermometer in horizontally and into the thickest part of the meat. The directions are a little unclear in this area regarding how to put the thermometer into the cooker. However, you simply place the meat with the thermometer into the oven and close the door over the thin cable of the thermometer. It's small enough to not disrupt the door seal.
Most important is how delicious the food was. The roasted chicken I made was mouth-watering great; I just used salt, pepper, garlic powder and EVOO fantastic. I cooked some sliced zucchini on the uppermost rack at the same time as my chicken. The lengthwise strips of zucchini were wonderful (used the same spices as for the chicken plus some flour). The unit does have a light to view what’s cooking and also the light comes on when you open the door.
I highly recommend this super cooking machine with all its smarts and multiple heating elements.