Customer Ratings & Reviews

This coffee maker is a step up from the traditional drip machines. It has a large capacity, but can also make 1-4 cups without skimping on quality. Because it first saturates the grounds before the actual brew, there is a button to let the machine know that it only needs to saturate a small amount instead of a full basket. This leads to high quality regardless of the brew size. Additionally, there are two brew strengths and the warming plate has an adjustable temperature (high, medium, and low). I really like the built in scoop which is even labeled to say that 1 scoop equals 2 cups. Using the scoop produced a quality brew so I was happy. When it comes to programming, the machine has hour and minute buttons which permit the time to be set really easily. From there, a time can also be set to start a delayed brew. It is important to note that the machine will always empty the water reservoir. The water level in the reservoir ultimately determines how many cups will be brewed, so the reservoir must be refilled each time a new pot of coffee is made/planned. I am happy that the reservoir is removable for easy filling and cleaning. I believe all of the parts not permanently attached are top rack dishwasher safe. The glass carafe has a nice new feature I have never seen before on a drip machine: a locking lid. The lid is easy to open and close, but it does a great job at reducing spills and preventing the coffee from evaporating. I purposely turned the carafe on its sides and most of the coffee stayed in. It’s not made to hold 100% of the liquid inside, but it still works much better than average. I am also happy to say that I can pore a cup of coffee without any dripping down the side of the carafe. I don’t know how many makers I have seen over the years where there is always a problem with dripping as I pored the cup. They did a great job engineering this one. Last but not least, the look of the machine is aesthetically pleasing. It has a modern yet simple design. I am also confident that I could hand the machine to my mom and she should be able to instantly know how to use it. There are no intimidating LCD displays. Each button has a light to show whether it is on or off. It could not be any easier while still having modern functionality to produce higher quality coffee. The only negative I have is that I would prefer that the machine have the ability to brew in ounces or cups instead of draining the reservoir every time. I expect to refill the reservoir if I am making a full pot, but not necessarily if I am just making 1 or 2 cups.

Easy to set up and keeps coffee hot. Clear water reservoir very useful to guide in set up. Takes mystery out of making great coffee.

Didn't like . We liked the older model better. Liked that this was more compact. But features & water tank was different

The coffee system is fine. No major issues there. Love the detachable water tank. However the carafe is absolute garbage. The lip of the carafe is flat so it always spills a little coffee. The lid is raised and coffee can spill out any side easily. Every single day we have to clean the counter because there is at least 4-5 coffee spots from this poorly made carafe

Makes coffee... I think the best part honestly is the lil scoop that sits in the water lid. Dont know if theres a difference between the "rich" brew or normal.

Great coffee machine but the coffee pot I had leaked. Other than that, it was great but had to return due to the coffee pot defect.

Purchased on Feb. 14th 2023 and a 2 year protection plan with it. Today, Feb. 17th 2025 three days after the warranty expired. Definitely never buying Ninja again. Also will look elsewhere before considering buying from Best Buy.

I have always been a fan of Ninja products until i purchased this coffee maker. No matter what i try the carafe drips terribly when attempting to pour a cup of coffee.

Great little machine for the value. the reusable filter is a big plus along with the ease of use.

Excellent coffee maker! My husband loves coffee and he is enjoying it. Ninja did it again!

My coffee has never tasted so good! Makes all the difference in the way my coffee tastes.

Super good so far. The automatic function is easy to use and very handy. Good product.

Excellent coffee maker. Easy to use. Perfect for one cup or a whole carafe.

It was a gift and my mom loves it. Will be purchasing another one soon.

Best coffee maker we could find and not break the bank, great deal great price and great customer service.

Love the style, rapid brewing, easy to use. Looks great on my counter.

Button labels are hard to read. The compact size is great so it doesn't take up too much counter space

Great coffee maker! The rich setting brews a perfect pot of coffee!

My only complaint is that the design of the coffee pot makes it so that it will pour water out the sides of the pot when you tilt it

Does what it needs to do while looking nice. Cant go wrong.