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Customer Ratings & Reviews

$383.53

Customer reviews

Rating 4.7 out of 5 stars with 780 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 780 reviews
  • Rated 5 out of 5 stars

    Most Use in the House

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. From adult drinks to homemade milkshakes. Hands down the best investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 other family members also purchased a ninja slushi. My machine does make a squeaking noise when in use. It has not effected the slushi making process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my husband and it is a must have! I cant wait to try all 5 functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is high quality and freezes your drink in under 10 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works with sweet drinks only. i would like an option for non sweet drinks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item! From making spiked slushes to frappes! It’s always going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Ps5 pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best ever, great service from bestbuy, thanks!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an impulse buy. Thought the concept was awesome and i would use it all the time.... not happy with it. The practicality of it is okay at best for the average persons use. Its great for parties, but at $350+, i dont party enough for it to be worth it. Ended up actually having to warranty the first one i got out. Most recipes it comes with arnt worth the apper they are written on. The maching is constantly binding up and not giving the right consistency for anything but a juice or soda slushie. Milkshakes are subpar, frappes are okay at best. Definitely disappointed in myself for this one. Plus cleaning it is a pain for anything with any kind fo creme in it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Jared,

      Thank you for your review.

      We are sorry to learn that your Ninja SLUSHi did not meet your expectations as you had hoped. Your feedback is invaluable for us to enhance our products and cater to our customers' needs. We will definitely pass your comments along to our product development team for future improvements. If there's anything we can do to enhance your experience, please don't hesitate to contact our team at 1-800-365-0135.

      Kind regards,
      Ninja Kitchen

  • Rated 4 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! Have made margaritas, frappes, and just cola slushes. Only downside is a bit of noise, but well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice machine. does what it says. will recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a home consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfectly packaged! A lot cheaper compared to the professional machines

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting on this item to return to stock! Glad I purchased with I did as they’ve went up in price!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great idea but for only sugar lovers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of this slushy machine but it does take long time to create ice and you need to add a big amount of sugar into the drinks for it to work. If you’re not into sugar I wouldn’t recommend because it won’t work for your. I did returned it because of that

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your honest feedback. We understand how disappointing it can be when a product doesn’t meet your expectations, especially regarding preparation time and sugar requirements. Your input is very valuable and helps us improve future designs. We hope you’ll give our products another try in the future.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase. Well worth the money. We use it regularly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But if you can

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer for group frozen beverages but extremely difficult to get

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From adult beverages, to making the kiddos their drink. There’s no limits with this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark frozen drink machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not freeze well for me... Unfortunately had to return this item. But Best Buy is my #1 store for me. Just wasn't crazy about this 1 item

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Darleen,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that your Ninja SLUSHi was not freezing well, and that you’ve returned it as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our units another try in the future. If there's anything we can do to improve your experience, please reach out to our team by phone at 1-800-365-0135.

      Kind regards,
      Ninja Kitchen

  • Rated 3 out of 5 stars

    suckkkkks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    freeze not good suckkkkkkkks way overpriced the worst

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Deew,

      We’re sorry to hear you’re not satisfied with the freezing performance and understand how disappointing that can be. To make sure you’re getting the best results, we recommend checking the Quick Start Guide and Owner’s Guide on our Ninja Kitchen website. These guides provide step-by-step instructions to help you make the perfect SLUSHi every time.

      Kind regards,
      Ninja Kitchen NA

  • Rated 1 out of 5 stars

    save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth this cost at all! hard to clean and quite frankly for this price it should clean itself. if you like or need sugar free options, the ratio is difficult to get an actual slush out of. I'd pay maybe $100 tops for this, it was a total waste of money.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Caroline,
      Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience with your Ninja Slushi™ FS301 hasn’t met your expectations, especially when it comes to cleaning and getting the right consistency with sugar‑free recipes. We understand how frustrating that can be, and we truly appreciate you letting us know. Your comments will be shared with our team so they can be considered as we work to improve future products. If you have any questions, need tips for achieving better results, or would like assistance with your unit, our support team will be happy to help. Please feel free to reach out to us at 1‑800‑365‑0135, Monday to Friday, 9 a.m. to 9 p.m. ET | Saturday, 9 a.m. to 6 p.m. ET.
      Kind regards,
      Ninja Kitchen

  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool Slushy Machine … Will recommend product to you

    I would recommend this to a friend