Customer Ratings & Reviews
- Model:
- FS301
- |
- SKU:
- 6589081
Customer reviews
Rating 4.7 out of 5 stars with 556 reviews
(556 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Ninja SLUSHi 5-in-1 Professional Frozen Drink Maker for its ease of use, with many finding it simple to operate and clean. They also value the fact that it does not require ice, making it convenient to create frozen drinks without the worry of dilution. Furthermore, customers rave about its versatility, allowing them to make a variety of beverages from kid-friendly slushies to adult frozen cocktails. The recipe variety is also a hit, with customers enjoying the numerous options available and looking forward to trying more complex recipes.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Ninja
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! It is very easy to use and clean.
I would recommend this to a friendRated 5 out of 5 stars
Great price for a home consumer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in perfectly packaged! A lot cheaper compared to the professional machines
I would recommend this to a friendRated 5 out of 5 stars
But if you can
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer for group frozen beverages but extremely difficult to get
I would recommend this to a friendRated 5 out of 5 stars
Slushi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to have!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 3 out of 5 stars
Shrug emoji
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to clean, medium loud and the single tank gets disappointing after a few weeks. Basically only keeping this for days that I can’t make it out of the house myself.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We are thankful for your review! It is disappointing to know that your experience with the Ninja Slushi has not been satisfactory. We will pass your feedback to the appropriate teams involved in product development for consideration in future designs. If you have any questions or need further assistance, please do not hesitate to contact us at 1-800-365-0135, and we will be happy to assist you.
Kind regards,
Ninja Kitchen
Rated 3 out of 5 stars
Not what I expect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the fact that the contents doesn't stay frozen long and if you keep the system running, it will freeze up
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Cherhonda,
Thank you for taking the time to leave a review.
We're so sorry to hear that the content doesn't stay frozen for long and that if you keep running, the system freezes up. After your SLUSHi is served, the temperature retention keeps drinks icy cold for 12 hours. However, we will absolutely share your feedback with the relevant teams for consideration for future products. For the frostiest results, chill serving glasses before dispensing your frozen drink. On the other hand, we recommend customizing whether the output is thicker or thinner than expected using the temperature control. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 4 out of 5 stars
Cool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool Slushy Machine … Will recommend product to you
I would recommend this to a friendRated 3 out of 5 stars
Ninja Review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over heats quickly and the blue center broke on 2nd use
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Lizette,
Thank you for taking the time to leave your review!
We are really sorry to hear about the difficulties you've experienced with the performance and parts of your Ninja Slushi. Your comments are significant to us, and we will ensure they are passed on to the relevant teams so we can work to prevent this kind of inconvenience from happening again. To determine the options we can offer you regarding this situation, we kindly encourage you to please contact us at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Don't believe the hype. Not for alcoholic drinks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These DO NOT work well. These are terrible for quality control. This is the 3rd one I got (went to a different store the 3rd time) and it is the best one but it doesn't slush alcoholic drinks. The manual says 16% is the most it can slush but it fails at less than at half that. I tried all the online suggestions adding water, chilling in advance, etc and it just works poorly. I would return it but I didn't know Best Buy had a 15 day return policy. I will be avoiding Best Buy in the future as well.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're very sorry to hear that this is your third machine, and that it does not slush alcoholic drinks, even when you've tried all the suggestions. You're right; when using the SPIKED SLUSH preset, all premade inputs (wine, beer, etc.) must be between 2.8% and 16% alcohol. Too much alcohol will prevent proper freezing of a slush output. Nevertheless, we will certainly share your feedback with the relevant teams for future products. We would like to guide you through some steps over the phone, and to offer the best available resolution, please don't hesitate to reach out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 3 out of 5 stars
Ninja Kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all Ninja products in my kitchen, doesn’t work like I expected it to. I might need to play with it more.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi DeeDe,
Thank you for sharing your feedback on the Ninja Slushi 5-in-1 Professional Frozen Drink Maker. We truly appreciate your loyalty to Ninja products and are glad to hear you’re giving this one a chance as well.
It can sometimes take a little bit of experimenting with the settings and ingredients to get the perfect consistency. If you’d like any tips or guidance to help you get the best results, our team would be happy to assist you. Feel free to reach out to us at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 3 out of 5 stars
Mediocre
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More a novelty than anything. Does not make alcohol easily. Sugar to alcohol ratio must be exact or else the drink does not freeze into slush form.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your thoughts on the Ninja Thirsti Frozen Drink Maker. We understand that getting the perfect slush consistency can take some fine-tuning, especially when making alcoholic beverages.
For the best results, the sugar-to-alcohol ratio does need to be balanced, as alcohol has a lower freezing point. We recommend following the included recipes and experimenting with different ingredient ratios to achieve the ideal texture. If you’d like additional tips on getting the best performance from your machine, feel free to reach out to us at 1-800-365-0135—we’d be happy to help.
We appreciate your feedback and hope you continue to enjoy your Ninja appliance.
Kind regards,
Ninja Kitchen
Rated 3 out of 5 stars
Simple to use but…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need to add plenty of sugar to all your drinks so it can become ice. Otherwise the machine will stop.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Roxy,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't completely happy with your Ninja SLUSHi. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Rated 3 out of 5 stars
Cant keep up with margaritas
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont get a buzz have to keep waiting for more to freeze up
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Crash,
Thank you for sharing your feedback on the Ninja Slushi Professional Frozen Drink Maker. We're sorry to hear that your experience hasn't met expectations and that achieving the right frozen consistency has been challenging.
We appreciate you bringing this to our attention. If you’d like, we can walk you through some tips for optimizing your results or explore other options to help you get the best performance from your machine. Please feel free to reach out to us at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Does not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item would not power on. I don’t recommend this item. I returned this item and got another one. I returned the second slushy machine too. The slushi machine kept shutting off. Luckily I returned it on the last day of return, which is 15 days. I would have been stuck with trash that cost almost four-hundred dollars.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Karter,
Thank you for sharing your experience with the Ninja SLUSHi Frozen Drink Maker. We’re truly sorry to hear that both units did not perform as expected and that the machine repeatedly shut off. That’s certainly not the experience we aim to deliver.
We appreciate your feedback and would like to ensure this is shared with our team for further evaluation. If you’d like to speak with us directly or need any additional support, please reach out at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 2 out of 5 stars
Not worth the hype!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The slushies/margaritas were not frozen enough. Not worth the cost!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your review. That’s definitely not the result this unit is designed to deliver. Slushies and margaritas should come out perfectly frozen once the correct steps have been followed. We’d appreciate the opportunity to make this right. Please give us a call at 1-800-365-0135 so we can review your experience and provide further assistance. Our support team is available Monday to Friday, from 9:00 a.m. to 9:00 p.m. ET, and on Saturday, from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen.
Rated 1 out of 5 stars
Not What I Thought
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I been wanting this slushie machine for a long time. Just never wanted to spend 350.00 on it. I always get tired of going to the gas station and the machine there being down. So I had a gift card left over so I decided to purchase it. Got it home was so excited to finally have it. But its not what I thought it would be. Tried to make a coke icee. It turned the pop flat and turned it into pretty much syrup. Tasted awful. I was so disappointed. Unfortunately I didnt take any photos. But it was sent back the very next day. Think carefully before purchasing.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for sharing your thoughts with us! We're sorry to hear about the experience you had with your Ninja Slushi Machine that resulted in your return. We’ll be sure to communicate your feedback to the appropriate teams for future enhancements. We hope you’ll consider our products again in the future!
Kind regards,
Ninja Kitchen
Rated 2 out of 5 stars
Stopped Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after the 3rd use. Returned to Ninja and received another. Hoping this one works, but per others that have bought these, they have the same issue.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Skyler,
Thank you for sharing your experience with the Ninja SLUSHi Professional Frozen Drink Maker. We're sorry to hear that your original unit stopped working after just three uses and that you’ve seen similar concerns from other customers.
We’re glad to hear that you’ve received a replacement and hope that it will provide a much better experience for you. If you run into any further trouble or have any questions about using your new unit, please don’t hesitate to reach out to us at 1-800-365-0135. Our team is always here to help.
Your feedback is important to us and will be shared with our product team as we work to ensure all our products meet our quality standards.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Not a good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this product. It didn't freeze completely and I followed the instructions.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Kelly,
Thank you for sharing your feedback. We’re truly sorry to hear that your SLUSHi didn’t freeze completely even after following the instructions. We understand how disappointing this must be, and we’d like to help make things right. Please reach out to our Customer Service team at 1-800-365-0135. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen NA
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
My Favorite Frozen Treats Now Available At Home!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like most folks I’ve tried making pina coladas and slushy type drinks with ice in a blender at some point, but they aren’t great. A real frozen drink doesn’t need any additional ice. The Ninja SLUSHi works without ice, as it simply freezes the contents to a consistency that allows it to remain in a semi frozen or slushy form. To do this requires sugar, either in the form of alcohol or actual sugar. The machine freezes it and keeps it in motion so that the water stays mixed in with the sugar and doesn’t freeze solid. Without it, the process doesn’t work. You can’t make a diet soda or anything with zero calorie sugar substitutes into a slush for example. For sodas with sugar, it couldn’t be any easier, plug in the machine, pour in the soda and hit the Slush preset. In about 15-20 minutes I had frozen Dr. Pepper or Coke, and it tasted exactly like it does at my local movie theater or convenience store. The sugar content also cannot be too high, or it won’t be able to freeze enough to be slushy. I found this out when trying a wine-based margarita premix I bought from the grocery store. The machine beeped which told me to add water and did another cycle before it beeped again to add more. Likewise, if the sugar content is too low, the machine will detect it and let you know. It does not take long for your drink to be ready, and the machine will beep to alert you when it is. There’s a preset for Slush, such as a soda, sports, or energy drink. The “Spiked Slush” preset is what you want to use when you have alcohol. A Coffee preset allows you to create a frappe like drink. I found that using a flavored coffee mix from the store is better than brewing your own, as you need to sweeten it, and you absolutely cannot pour hot liquid into the machine. The fourth preset is “Milkshake”, which we prepared by following the recipe in the included guide. Only needed milk, heavy cream, a decent amount of sugar, and some vanilla extract. The result was a rich, creamy milkshake that rivals the best from fast-food burger shops. The last preset, Frozen Juice is the only one we haven’t tried yet. The machine will keep your drinks ready for up to 12 hours, although I haven’t tested this either as they are always gone well before that. After you’re done there is a “Rinse” button which allows you to pre-rinse it with water before washing all the parts. I do recommend you wash it fully after each use and let it dry as the sugary contents are sticky, and I wouldn’t want to leave it sitting unwashed for any amount of time. The only downside I could find is if you are trying to use it beneath standard cabinetry in a kitchen for example. I would like to leave it tucked away underneath the cabinet but the way it’s designed requires me to move it out from underneath the cabinet every time to both lock the vessel (what holds the contents) into place and pour the liquids in. Minor issue but something to think about it if you were thinking of keeping it in your kitchen. Pros: - Easy to Use - Premixed Drinks Require No Prep - Automatic Presets for Various Drinks - Can also customize temperature to liking - Takes less than an hour - Quiet - Keeps Drinks for up to 12 hours - Dishwasher Safe Cleaning - Includes recipe guide - Rinse Feature for Cleaning Cons: - May not fit under kitchen cabinets Overall – My family and I love the Ninja SLUSHi. There are so many things you can try from sodas, coffees, spiked drinks, even energy drinks. The easiest is just to pour a soda in it which is what we do when we want to have family movie night at home.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Full flavored homemade frozen drinks? Yes please!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been impressed with this Ninja SLUSHi maker's ease of use and how much fun it’s brought to making frozen drinks at home, but there are a few things to consider before buying. One of the best things about this machine is how straightforward it is. It has preset options for slush, spiked slush, frappé, frozen juice, and milkshakes. This makes it really simple to create a variety of drinks, whether you’re making something fruity for the kids or a frozen cocktail for adults. I really appreciate that you don’t need ice, as this prevents drinks from becoming watered down. Drinks are full flavored which is something I’ve noticed especially with cocktails—the difference in taste is significant compared to using a blender with ice, so you may need to adjust the recipe some for drinks with more potent flavors or ingredients. The kids, they absolutely love it. The machine’s clear container lets them watch the liquid slowly transform into slush. They enjoy experimenting with different juices and drinks, and it’s great to see them get excited about making their own creations. Just note you can only use liquids, so no ice, fruit, or any other solids. Its large 64-ounce capacity makes it great for serving multiple people, and the fact that it can run for 12 hours is a huge plus for parties. I’ve had it running through a few gatherings, and guests love being able to serve themselves using the easy-pull handle. The only issue I’ve run into is that the drink doesn’t always pour smoothly. Sometimes the slush comes out in chunks rather than a steady flow, which can be a little annoying, especially when serving multiple people at once. Still, it’s a minor issue that’s easy to work around. One thing that caught me off guard is the machine is a little tall (and heavy), and depending on your kitchen setup, it might not fit easily under some cabinets. So you may need to find a dedicated spot on the counter because moving it in and out of storage might be a hassle due to its height and weight (about 25lbs). If you’re tight on counter space or have low cabinets, you’ll want to measure first to ensure it’ll fit. Once I found a spot for it, I didn’t mind leaving it out because we use it frequently enough, but it’s something to consider. Another factor to keep in mind is the noise level. While it’s not overwhelmingly loud, you can definitely hear it running. It’s comparable to maybe a mixer on low speed. It’s not a dealbreaker, but if you’re planning to use it indoors in a quiet space, the sound might stand out more than you’d expect. During parties or with some background noise, it blends in pretty easily though. Overall, I’m happy with it. It’s been a fun way to make frozen drinks for both kids and adults, and it adds a lot of convenience when hosting guests. The versatility of the presets, combined with the fact that it doesn’t require ice, makes it really convenient and more likely to get use. Despite its size and the occasional clumpy pour, it’s been a worthwhile investment for us. If you’ve got enough space for it and don’t mind a bit of noise, it’s a great addition for anyone who enjoys frozen drinks.
I would recommend this to a friend



















