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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 176 reviews

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  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the excellent condition and quality of the Geek Squad Certified Refurbished Switch, frequently describing it as "like new" and praising its portability and ease of use. Many highlighted the console's smooth operation and long battery life, while others appreciated the original packaging and quick setup. The positive feedback consistently points to a high-quality refurbished product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 176 reviews
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing console, the games take me back to when I was a kid, smash bros, and alm the super mario games!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product arrived with only 7 of the 8 parts tossed in a box. The unit was sticky like it was never wiped down and looked like just a used trade in beat up. I was quite dissatisfied that buying a product from bestbuy there was no manuals, or proper packaging

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Working good as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good option and it looks like new, no problems, it is working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    d

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, except the joycons keep sliding out even with the lock on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great thank you Merry Christmas my son totally loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I would chose this over ps5 it’s a wonderful game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    exactly as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great quality, exactly as expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an extremely disappointed with this purchase. We have had our switch for 9 months, we both it as “geek squad certified refurbished” and it stopped working. Best Buy won’t do anything about it and says it has no warranty through them even though they guarantee it and Nintendo wants 150 dollars to fix it... literally half of what it cost us... now it’s useless to us after 9 months.... do not trust Best Buy’s refurbished products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I eeturned this as i later found out geek squad certified only carrys a 90 day warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    .

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one for a while just was hard to find it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No joycons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looked brand new except it came with NO joycons. Rather pay the extra and buy a brand new one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved 50$ on a refurbished switch great deal , and was delivered faster than delivery date which was plus. 10/10 would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    refurbished switch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device ad it does not hold a charge and does not fit in the docking station i will return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's a good system but not for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike it's full price counterpart, you will get the system without a memory card and for some lucky people a game. That does not justify the $30 price difference. Needless to say, I regret my decision.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service sold me a broken system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my grandson and ordered a month early. Sadly I did not take it out of the box because I trusted Best Buy. They now say I have to send to Nintendo for repair and Nintendo is saying there is no warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Nintendo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light scratch’s but overall the product was in good condition

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    best buy the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad this came in soonit wasa good price great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game console to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game console to have. I was pleased with open box deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my nephew. He can't even tell it was refurbed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the switch i got ans it came in really fast

    I would recommend this to a friend