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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 176 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the excellent condition and quality of the Geek Squad Certified Refurbished Switch, frequently describing it as "like new" and praising its portability and ease of use. Many highlighted the console's smooth operation and long battery life, while others appreciated the original packaging and quick setup. The positive feedback consistently points to a high-quality refurbished product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-176 of 176 reviews
  • Rated 5 out of 5 stars

    Very gourd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orverall good rating for the nintendo switch for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nintendo Switch I received was damaged and didn't come with the correct components

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate Best Buy. Best buy is garbage. Amaz and Wally are better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but controller issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product was a great gift BUT the left controller drifts pretty good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I need my money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t receive my money for this Nintendo that I already send back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived and the dock doesn't attach to the console properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t come in the original box and it is a gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother with the refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to return because one of the remotes wasn't connecting after trying alot of troubleshooting. I wonder if they are even checking these to see if they work. I wouldn't consider refurbished if it doesn't work properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left controler doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift and left control doesnt work, so now i have to figure that out. Just sucks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty chill little device. Didn't know what to expect, what with mine being refurbished, and all. Great way to engage with my kids, see how and where they place their attention. It's also nice how I can buy old games from different platforms, like devil may cry, arcade-style street fighter, and I'm sure there are others, but I haven't bothered to look. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family Fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our switch! Still works perfectly! We have had no issues with this product! It provides plenty of family fun!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in original box, honestly, it looks brand new, no signs of any use. I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in great condition and nothing went wrong. For those people who want to know this switch is the new version so it has bigger battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far, it came with everything inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and fun charges quickly can download many games on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product…. I purchased this product and was delayed for 2 weeks, all for them to tell me on the third week that I would receive the order that same day. That night I didn’t receive the product but instead got an email that my order had been cancelled.

    No, I would not recommend this to a friend