Customer Ratings & Reviews

Great scooter dependable ride quality smoother ride definitely recommend

Scooter is great, My son loves it. Fast easy to use dependable

My son love it. It hold a good charge he ride it for days with out charging it

Awesome scooter! super fast delivery! I love my new scooter!

Love this scooter! I can get to and from work faster and we take them all over our town! The bike paths are fun to take them on! Worth every penny

Overall got this electric scooter had a a gift now the whole family once one. Will definitely be buying more in the future. 10/10 recommend

Great product weight limit can be pushed it says like 220 my friend 270 only goes 8 miles tho with the heavier weight has no problem hitting 20 still

I'm a truck driver and bought this to get around. It has worked out perfect, A great scooter for the money. Just a touch heavy pur really not a issue.

An excellent scooter, very good quality. It is a product that I have recommended to friends.

An excellent scooter, very good quality. It is a product that I have recommended to friends.

Perfect scooter for getting around town and running quick errands. Has good pick up and breaks work great. Been riding it for about a month and no issues so far.

No frills, easy to use and pleasant. I do find that the tires puncture frequently.

Great product. Strong performance. Great weight sustainability

Excellent I buy this scooter for my son in his birthday and his is to happy.

After some research went with this one and im pretty happy with it. I have no complaints as it does everything i need it to do

Great scooter! Gets me to work and home (15 miles round trip) with no problem

It's good fast and charges pretty fast also but if ur more the 200 lbs don't get it

This scooter is perfect for what i am using it for

Very convenient and easy to use nothing problem about this product I highly recommended for those people they need transportation.

What a bummer to give to my son on Christmas morning! My son opened his gift Christmas morning and was so excited to see what he had gotten. We opened the box and followed the installation guide - got to step 03 "confirm that the device will power on and off after assembly" nothing happened when I pressed the button. My stomach dropped but tried to stay positive for my son and went ahead and attached the four screws for the handlebar assembly and went ahead and charged it until the light turned green on the charger. Tried to turn it on and in fact got a sore thumb from trying to press so hard on the darn button. Still no luck so I unscrewed the 4 screws and unplugged the wire and plugged it back in and the screen turned on! I was able to download the app (yikes 2.7 out of 5 stars, should have checked this before buying!) had no problems connecting the app to the scooter and even downloading the latest firmware - thought I was in luck. decided to take it once around the block to make sure everything was ok, it was great and everything I hoped it would be. when I got back to the house I wanted to turn the light on which you do with 2 presses of the button - didn't work, button wasn't working at all. Unscrewed the 4 screws unplugged wire and plugged in again and scooter hasn't turned on since, screen is blank. The weird thing is phone was still connected to the scooter through he app and I was able to lock and unlock scooter and it let out a beep but no sign of life on the screen. Day after Christmas tried calling niu for help at 1-888-241-0666, it just rang and got sick of waiting and don't want to deal with he headache of working with them over the phone so going to return it Best Buy. Thank goodness I bought through them so I have a generous return window (until Jan 14th) to return Christmas purchases. Anyways, extremely disappointed and sad that I didn't open it and assemble before Christmas so my son wouldn't have been disappointed, luckily I have a sweet boy and he still enjoyed his Christmas and knows it's not about the things we get. NIU brand will be one of those things we will never get again.