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Customer reviews

Rating 4.4 out of 5 stars with 477 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 477 reviews
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter! Charges fast and easy to transport to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST CUSTOMER SERVICE EVER!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research on scooters before purchasing a NIU. There were lots of good reviews which is why I am writing this one. The scooter appears to have some defect within the rear wheel assembly as it has fallen off twice, most recently while riding it causing me to crash. I reached out to customer servicevfor assistance. They sent a link to complete a repair request online. The link didnt work and it took several emails and another week to get the correct link. It has been over 3 weeks since i completed tge service request and i have still not heard back from anyone! I have emailed 5 times with no response. They have a phone number, which i have called numerous times and ALWAYS receive a recording saying the line is busy, try later. I paid almost $600 for this scooter and cannot get anyone to respond to a customer service request.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great so far. My daughter loves it. Couple friends have also purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter, kinda fast and gets me to point A and B at a reasonable time:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for short commutes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a very good option for short commutes and the battery and light are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. So much fun it is fast. Works much better than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best out there bar none. Can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter, so fast and smooth to handle, its have bright light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Easy set up, fast charge and rides really well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice goes faster then 20 at times which is a blast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ita great for a short commute

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems. Getting to and from work. Its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super scooter!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quick and responsive it is. The battery life is incredible. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i purchased this

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sweet to ride, stable and goes really fast. I would highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to set up. Feels very modern, smooth and compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect e-scotter to get you going in no time! No complaints, awesome performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. My daughter really loves ❤️. Safe time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great ride.keeps a charge long and has a great alarm system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scooter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome,my son is really enjoying it. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NIU

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice electric scooter by NIU , but the weight of the scooter is high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for commute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child rides this scooter to school almost everyday and for cooling down during hot summer.

    I would recommend this to a friend