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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $1,999.99

Customer reviews

Rating 3.6 out of 5 stars with 50 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers enjoy the Fusion CST for its extensive library of guided cardio workouts and its user-friendly interface. However, some users have experienced issues with the tablet, including video buffering problems that disrupt their workouts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 50 reviews
  • Rated 1 out of 5 stars

    Not worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately had to rate this a one star (I would have selected zero if it was an option). The device did not pair to the machine so I couldn't track the customized workouts. I purchased the Geek Squad protection plan and when I called to get help with the issue they advised I had to call NordicTrack to get assistance with the pairing issue. I have returned the machine.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Aaroardon

      We are sorry to hear that you had to return this machine when the device did not appear to pair with the machine. We care about your experience and are sorry you have already returned the machine so we cannot troubleshoot the problem with you.

      If you have any concerns about our products, please contact us directly at [email protected] and we will be happy to assist you. For further information, your case number is 1-R100905.

      Thanks -NordicTrack

  • Pros mentioned:
    Workout intensity

    Rated 5 out of 5 stars

    Great exercise equipment!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an alternative to going to the gym during quarantine....and wish I had done it years ago. Having this at home has made working out easier and the variable workouts through iFit are great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Personal Fitness Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for what I need. My wife and I are both trying to condition a little better and this machine is exactly what we wanted. If you’re looking to bulk up and do heavy weight training, this probably won’t suit your needs. This is all resistance high interval training that works on cardio and lean muscle mass. I’ve had no issues with the app or included tablet that other users have had. Footprint is small so it fits really well in our basement workout area. Great piece of equipment from NordicTrack!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. The equipmentbitself is very good. Strong and sturdy with significant resistance. Cons: There is no weight relationship to the resistance (50lb) just 1-20. Also the app is a little slow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the fragile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting just a little more of a push but it was a little weak. My grandparents enjoy it but unfortunately I need something stronger. Alternatively I did find it useful in other purposes so I won’t completely bash. It’s a great bundle!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a beginner and this machine is very easy to use.it is worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! This product has a defect an Nordic Track does not have a fix yet. It goes into a buffering loop every 5-20 seconds making the video classes unusable. After hours waiting the 2nd Nordic Track tech I spoke to was honest (eventually) and admired they are not even sure if the problem is the proprietary CST app, the proprietary tablet software or the tablet hardware or a mix of them. He also admitted this is has been ongoing for at least 45 days...the worst part is this could be a great product the machine itself is well built but selling it like it is borders on a reckless disregard for the truth ...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up except it very heavy will need a couple of people. The machine itself is great very easy to use and the straight forward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine.... only advice have help to put it together. As some parts are extremely heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! Convenient at home full body workouts!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IFit software issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet that comes with the equipment is meant to sync with the machine so that you use the recorded workouts. The IFit app is horrible, the streaming freezes or disconnects 95% of the time. I spoke with IFit and they sent me a new tablet to see if this fixes the issue. It did not, same issues with workouts freezing or disconnecting. Spoke to a customer representative and he mentioned that this has been an issue for them. That they have had a team working on the software to make it run better. Could not give me an estimation on if and when they would have the issue solved. Have had the machine for a month and have only been able to complete two workouts. This so far has been a 350lb paper weight that does not function like their ads. Plan to return item and look into a Tonal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nordictrack Fusion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and easy to use. Easy to assemble!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Precise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Solid and fun. ultra smooth and quiet. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Workout

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good machine. The membership was expired but I called Nordictrack and they fixed that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine and delivery was great. This is only held together with 10 bolts, so if you're strong enough to lift and move the 150 lb legs, no reason to add the extra service for Best Buy to put it together.

    I would recommend this to a friend
  • Cons mentioned:
    Resistance

    Rated 4 out of 5 stars

    Q's fitness

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, wish the resistance could be stronger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norditrack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent piece of equipment. Highly recommend it. You can do every exercise possible for a lean body

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one workout machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! It does everything and more. Couldn’t be happier.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      NatalieMelendez

      Thanks for sharing your perspective on this machine. We are glad you enjoy it.

      Let us know if you ever have questions about the Fusion by contacting [email protected].

      Thanks - NordicTrack IconHealthandFitness

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big library of guided workouts are great. Super easy to use and good variety of excersises possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome System!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the complete in home gym system. It does it all and thoroughly achieves a full body workout.

    I would recommend this to a friend
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