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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.3 out of 5 stars with 9112 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the product's impressive overall performance and powerful protection. They also appreciate its ease of use, good VPN performance, and quick installation. Furthermore, its device compatibility is a positive aspect for users. However, some customers have noted an issue with frequent notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 9,112 reviews
  • Pros mentioned:
    Device compatibility, Ease of use, Vpn performance

    Rated 5 out of 5 stars

    Total Digital Security and Peace of Mind: Norton 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the digital age, safeguarding your online presence is paramount, and Norton 360 with LifeLock has become my go-to solution for comprehensive internet security. The peace of mind this package provides is truly priceless, and I'm thrilled to share my experience with you. All-in-One Protection (5/5): Norton 360 with LifeLock offers a complete suite of security features that leaves no room for vulnerabilities. From antivirus and firewall protection to real-time threat detection, this software has your back. The inclusion of LifeLock Identity Advisor adds an extra layer of security by monitoring your personal information and alerting you to potential threats. User-Friendly Interface (5/5): Setting up and using Norton 360 is a breeze. The user-friendly interface is intuitive, making it accessible even for those who are not tech-savvy. The software runs quietly in the background, ensuring your devices are protected without causing any disruptions. Device Compatibility (5/5): Whether you're using Android, Apple iOS, Mac OS, or Windows, Norton 360 has you covered. The ability to protect multiple devices (up to 3) under one subscription is a fantastic value, especially in a world where most of us use various devices for work and leisure. VPN Service (5/5): The inclusion of a VPN (Virtual Private Network) in this package is a game-changer. It provides an additional layer of privacy and security, especially when using public Wi-Fi networks. The VPN offers reliable and speedy connections, ensuring your data remains secure and your online activities are anonymous. Regular Updates (5/5): Norton is known for its commitment to staying ahead of emerging threats. The software automatically updates its virus definitions and security protocols, ensuring your protection is always up to date. Customer Support (4.5/5): Norton's customer support is generally responsive and helpful. While it's rare to encounter issues with the software, knowing that there's a dedicated support team available adds to the overall positive experience. Subscription Value (5/5): The 6-month subscription of Norton 360 with LifeLock is an excellent value considering the level of protection it offers. It's affordable and offers robust coverage for a reasonable price. In summary, Norton 360 with LifeLock is a top-notch internet security software package that provides comprehensive protection for your digital life. From antivirus and firewall protection to the added security of a VPN and identity theft monitoring, it covers all the bases. With its ease of use and compatibility across various devices and operating systems, it's an invaluable tool for safeguarding your online presence. By sharing this review, I hope to win the $400 prize from Best Buy, but I genuinely believe in the quality and effectiveness of Norton 360 with LifeLock. It's an investment in your digital security that you won't regret.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Vpn performance

    Rated 5 out of 5 stars

    Security all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly powerful and reassuring protection! I’ve been using Norton 360 with LifeLock Identity Advisor (3 devices, 6‑month) for several weeks now, and I’m thoroughly impressed. Here’s why I’m giving it five stars: What I Love Comprehensive security across platforms — I’ve installed it on my Windows laptop, my iPhone, and my spouse’s Android device, and the seamless coverage is fantastic. No gaps. Top-tier identity protection — The LifeLock component gives me peace of mind that if something were to get compromised, there’s a real team to help with restoration. Scam & phishing safeguards — Their advanced AI scam detection catches suspicious messages/emails before they reach me — I’ve already had a couple of alerts that probably prevented trouble. VPN and privacy features — The built‑in VPN works well and doesn’t slow down my browsing noticeably. I feel safer using public Wi-Fi now. Ease of use — The setup was straightforward. The dashboard is clean, intuitive, and doesn’t overwhelm with tech jargon. A Few Minor Quibbles Because the subscription is 6 months, I wonder if there could be more pricing flexibility (e.g. 3‑, 9‑, or 12‑month tiers). Sometimes alerts pop up for minor issues — but I’d rather err on the side of security than miss something important. Bottom Line This is more than antivirus — it’s a full security & identity protection suite, and it delivers on that promise. If you want strong protection you can trust (without needing to be a tech expert), this is a great choice. Highly recommended!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi AdamH,
      Thank you so much for your detailed and enthusiastic review! We’re thrilled to hear that Norton 360 with LifeLock Identity Advisor is delivering the peace of mind and seamless protection you were looking for across your devices.
      It’s great to know that the identity protection, scam detection, and VPN features are making a real difference in your digital life. We especially appreciate your feedback on the clean user experience — our team works hard to make powerful security accessible to everyone, regardless of tech expertise.
      We also hear you on the subscription flexibility and alert sensitivity. Your suggestions are valuable.
      Thanks again for choosing Norton — and for taking the time to share your experience so thoughtfully. Stay safe out there!
      — The Norton Team norton_us

  • Pros mentioned:
    Ease of use, Protection, Vpn performance

    Rated 5 out of 5 stars

    Comprehensive Security for Peace of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 with LifeLock is an excellent all-in-one security solution! I’ve been using it for a few months, and it provides robust protection across all my devices. The antivirus works seamlessly in the background, ensuring my data stays safe without slowing down my system. The added VPN is a fantastic bonus for secure browsing, especially when I’m on public Wi-Fi. LifeLock Identity Advisor adds an extra layer of security by monitoring my personal information and alerting me to potential threats. It’s easy to set up, and the user interface is intuitive, making it simple to manage my devices. The value for a 6-month subscription covering three devices is unbeatable, and it’s great to have both security and identity protection in one package. Highly recommend this software for anyone looking to protect their digital life effectively and hassle-free.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback and taking the time to highlight some of your favorite features with this subscription. We love hearing from our Norton customers! norton_us

  • Cons mentioned:
    Notifications

    Rated 4 out of 5 stars

    It comes with VPN protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt reassured by the strong security features like VPN protection, antivirus tools, and identity theft monitoring. It’s definitely packed with features, and it gives a sense of safety online. On the downside, it can feel a bit heavy with notifications and upsells, and I can see how some users might find it intrusive or overly complex for basic protection needs.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your thoughtful feedback. We’re glad to hear features like VPN protection, antivirus tools, and identity theft monitoring helped you feel safer online. We also appreciate your comments about notifications and special offers, and we’ll share that feedback with our teams for review. If you’d like to manage special offer notifications, please visit this support article. Should you need any further assistance, please contact our support team at www.norton.com/support. Thank you. norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    HP Envy x360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who’s always relied on MacBooks, I didn’t expect to be so impressed by the HP Envy x360—but this machine has truly captured my attention. It’s fast, responsive, and incredibly easy to use. The ability to switch between laptop and tablet modes adds a layer of versatility that’s hard to beat. Whether I’m typing, sketching, presenting, or streaming, the 360-degree convertible design adapts effortlessly to my needs. Performance-wise, it’s powered by AMD Ryzen or Intel Core Ultra processors, and it handles multitasking like a pro. From everyday tasks to more demanding workflows, it never misses a beat. I highly recommend this laptop to anyone looking for speed, flexibility, and reliability. I’m not disappointed at all—in fact, I’m pleasantly surprised.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the awesome review! That HP Envy x360 sounds like a powerhouse — love that you're enjoying the flexibility and performance! Just a quick reminder: with a great device like that, keeping it protected is key. Give Norton a try for top-notch security across all your devices. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️ (4/5) – Solid all-in-one security bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Norton 360 (3 Device) with LifeLock Identity Advisor because I wanted one subscription that covers basic security plus identity monitoring. Setup was straightforward on my devices, and the protection features feel comprehensive real-time threat detection, web protection, and the included VPN are convenient when you’re on public Wi-Fi. The scam protection and alerts are a nice bonus, especially if you deal with a lot of emails, texts, and random links. The LifeLock Identity Advisor part is what makes this bundle stand out compared to a regular antivirus. It gives you extra peace of mind with identity-related monitoring and guidance, which is helpful if you’ve ever worried about your personal info being exposed online. Everything is managed in one place, so you’re not juggling multiple apps or services. That said, like most security suites, it can feel a bit “heavy” sometimes depending on your device, and you may need to tweak settings to reduce notifications. Also, it’s a 6-month subscription, so keep in mind you’ll need to renew if you want ongoing coverage. Overall, it’s a strong option if you want a trusted security brand with added identity support and a built-in VPN good value for protecting multiple devices. ✅ Pros: easy setup, strong protection, VPN included, identity monitoring support, helpful alerts ❌ Cons: can be a bit resource-heavy, notifications can be frequent, short (6-month) subscription period

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing such a detailed review, JarisGerardo! We’re glad to hear Norton 360 with LifeLock Identity Advisor delivered the comprehensive protection you were looking for—from real-time threat detection and web protection to VPN and identity monitoring. It’s great to know the setup was straightforward and that the added features like scam alerts and LifeLock support give you extra peace of mind.
      We appreciate your honest notes about performance and notifications, as well as the reminder about the 6-month subscription period—those insights are very helpful for others considering this bundle. Your feedback highlights exactly what we aim to provide: strong, all-in-one security with identity protection in one place. norton_us

  • Pros mentioned:
    Vpn performance

    Rated 4 out of 5 stars

    Came free as antivirus and VPN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really use an antivirus in this day and age since Windows Defender mostly works for me as I'm not visiting unsecured sites. But the VPN feature was really awesome and helpful but it is not a no log VPN so bear that in mind. The interface is really nice.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience, Faisal!
      It’s great to hear that you found the VPN feature helpful—secure browsing is definitely a big plus, especially when using public Wi-Fi. If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 norton_us

  • Pros mentioned:
    Device compatibility, Overall performance, Vpn performance

    Rated 5 out of 5 stars

    Great product for free whats better then free

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am very satisfied with Norton 360. It provides a comprehensive security solution that fits well with my needs as a college student. The multiple device coverage, VPN, and identity protection features are particularly beneficial. Despite the higher cost and auto-renewal concerns, I would recommend this product to fellow students looking for reliable internet security.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Vpn performance

    Rated 5 out of 5 stars

    Excellent Protection and Easy to Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Norton 360 with LifeLock for a month now, and I’m very satisfied with my purchase. The installation was quick and easy, and the software hasn’t slowed down my devices. I really appreciate the advanced AI scam protection and the included VPN, which allows me to browse securely on public networks.LifeLock is a great addition, as it monitors the dark web and alerts me if my personal information is at risk. It gives me peace of mind knowing that both my identity and my devices are well protected.The 6-month subscription is a great deal, and I will definitely consider renewing the service. Highly recommended!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to share my thoughts on the protection software. It's been pretty solid for keeping my machine safe from threats. I haven't had any major issues with it slowing things down either, which is a big plus. Overall, it offers good peace of mind for browsing and downloading stuff. Definitely worth considering if you're looking for reliable digital defense.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your thoughts, AndresO! We’re glad to hear Norton 360 with LifeLock Identity Advisor has been working well for you and providing solid protection without slowing down your device—that’s exactly what we aim for. Peace of mind while browsing and downloading is so important, and we’re happy the software delivers that for you. norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and easy-to-use antivirus. It provides excellent protection against malware, viruses, and online threats. The performance impact on my device is minimal, and it comes with useful features like VPN and password manager. A solid choice for comprehensive digital security.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressive Touchscreen Laptop – Perfect for Everyd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP laptop with a touchscreen, and I couldn’t be happier with my decision. The design is sleek and lightweight, making it super convenient to carry around—ideal for both school and travel. The touchscreen feature is incredibly responsive and adds a whole new level of convenience, especially for quick navigation and note-taking. Performance-wise, it’s been great so far. Whether I’m running multiple tabs, working on analytics projects, or streaming videos, everything runs smoothly without any lag. The display is crisp with vibrant colors, and the audio quality is surprisingly good for a laptop in this range. Battery life is solid too—I can easily go several hours on a single charge. HP has really done a great job blending style, speed, and functionality in this device. If you’re looking for a reliable laptop with modern features and great value for money, I highly recommend this one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Security Bonus with My Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a free 6-month subscription to Norton 360 Deluxe along and Norton LifeLock Identity Advisor when I purchased my desktop computer; I couldn’t be happier with the added value. It was easy to install and runs smoothly in the background without slowing down my computer. I really like the extra peace of mind knowing my device is protected from viruses and online threats. The LifeLock Identity Advisor was another big plus, it helps me monitor my personal information and alerts me to any suspicious activity. Not only just mind but I was able to add other family members as well. Getting both of these included for free was a fantastic bonus with my purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the fantastic review! We're so glad to hear you’re enjoying the added value of Norton 360 Deluxe and LifeLock Identity Advisor with your desktop purchase. It’s great to know the installation was smooth and that it’s running quietly in the background while keeping your devices and personal information protected. We’re especially happy to hear you were able to extend that protection to your family members—that’s exactly what we aim for. Thanks again for choosing Norton! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Virus Free is the Way to Be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in a virus protection software. Easy to install. Virus free so far!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi TheCarGuy,
      Thanks for the great review! We’re glad to hear Norton 360 with LifeLock Identity Advisor has everything you need and that installation was a breeze. Staying virus-free is definitely the way to be—and we’re happy the software is helping you do just that. Thanks again for sharing your experience! norton_us

  • Rated 4 out of 5 stars

    The Ultimate Online Protection, Made Easy by Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Norton 360 (3 Device) with LifeLock Identity Advisor from Best Buy, and I can confidently say it’s the best decision I’ve made for my digital security. Not only does Norton provide top-notch protection, but Best Buy’s incredible service made the entire process seamless and stress-free. Norton 360 Highlights: • Comprehensive Security: Protects up to 3 devices, covering all my needs across Android, iOS, Mac, and Windows. Whether I’m working, shopping, or gaming, Norton keeps my devices secure from malware, phishing, and cyber threats. • VPN Excellence: The included VPN provides private and secure browsing with blazing-fast speeds, ensuring my data stays safe on public Wi-Fi. • LifeLock Identity Advisor: A standout feature! It offers peace of mind by monitoring identity risks and providing actionable advice to safeguard my personal information. • Ease of Use: Installation was a breeze, and the software is intuitive even for non-tech-savvy users. Why Best Buy Deserves the Spotlight: • Fast & Convenient Delivery: As a digital purchase, the product key was delivered instantly, and I was up and running in no time. • Unbeatable Price: Best Buy’s deal on this premium security package was the best I could find, offering incredible value for such a robust solution. • Outstanding Customer Service: When I had questions about compatibility and setup, Best Buy’s team provided fast, friendly, and knowledgeable support. Best Buy consistently delivers not just products but an entire experience of excellence. Their user-friendly website, great deals, and commitment to customer satisfaction keep me coming back. If you’re looking for all-in-one security and identity protection, this Norton 360 package is a must-have—and Best Buy is the only place I’d recommend getting it. Thank you, Best Buy, for making my online world safer and my shopping experience flawless!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers and completely appreciate the amazing review on all the features you love! norton_us

  • Pros mentioned:
    Protection, Vpn performance

    Rated 5 out of 5 stars

    Norton 360 Deluxe is fantastic.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe covers 3 devices. It’s easy to set up and literally covers every part of your device in all areas to make sure you are protected. Norton 360 Deluxe is probably the best antivirus there is for Windows. It includes not only anti-virus (which updates its database regularly, but it has good spyware and VPN software as well. I highly recommend this product. (Especially for the money)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Second time in years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last time I had Norton was in 2012 for my first Dell cp. I had great experience then and now I expect the same protection. It was easy to use and did not have to do so many updates like other. I had use it for personal use then and will now.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Handy security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro 9 builds on the success of previous versions and delivers a compelling combination of power, portability and versatility. Whether you're a professional on the go or a creative looking for versatility, Surface Pro 9 excels at delivering a seamless user experience. Although battery life and port selection could be improved, these obstacles are offset by the device's overall performance and design. Microsoft's Surface Pro 9 continues to be the leader in 2-in-1 devices, ideal for those who want to increase their efficiency in a comfortable and easy-to-carry design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Decent Security Suite with Considerations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe with LifeLock Identity Advisor is a security suite that aims to protect your digital life across multiple devices. While it offers a range of features and additional identity protection, it faces strong competition from built-in security options like Windows Defender. One of the key features of Norton 360 Deluxe is its multi-device compatibility, allowing you to protect up to three devices across different platforms. Whether you're using Android, Apple iOS, Mac OS, or Windows, the suite offers coverage and security on various operating systems, ensuring comprehensive protection. The included LifeLock Identity Advisor is a beneficial addition, providing identity theft protection and assisting in safeguarding your personal information. This feature may bring peace of mind to users concerned about online privacy and identity security. However, it's important to note that Norton 360 Deluxe's overall performance and effectiveness have been overshadowed by the advancements in built-in security options, particularly Windows Defender. Windows Defender, integrated into newer versions of Windows, has improved significantly and offers robust protection against malware and other threats, making it a viable and capable alternative to third-party security suites. Another consideration is the auto-renewal subscription model. While convenient for some users, it's important to stay vigilant and review your subscription to ensure you are comfortable with the automatic renewal process and any associated costs. In terms of system performance, Norton 360 Deluxe has been known to have a noticeable impact on computer speed and resources. Some users have reported that it can slow down their devices or cause occasional performance issues, which can be frustrating, especially during resource-intensive tasks or gaming. Ultimately, the decision to opt for Norton 360 Deluxe with LifeLock Identity Advisor depends on your specific needs and preferences. If you prioritize additional identity protection and feel more comfortable with a third-party security suite, it can still offer a decent level of security across multiple platforms. However, considering the effectiveness of built-in security options like Windows Defender, it's worth evaluating whether the additional features and subscription cost justify the purchase. Disclaimer: This review reflects an average perspective on Norton 360 Deluxe with LifeLock Identity Advisor and should be considered subjective. Individual experiences and preferences may vary, and it's recommended to assess your security requirements before making a decision.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I’ve Bought – Highly Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this TV from Best Buy and I’m extremely satisfied with my purchase. The picture quality is amazing very clear, bright, and the colors look incredibly vivid. It really makes movies and shows feel more immersive. The setup process was quick and easy, and the smart features work smoothly without any lag. I also like how userfriendly the menu and remote are. For the price, this TV is an excellent value. It exceeded my expectations and I would definitely recommend it to anyone looking for a high qualify

    I would recommend this to a friend