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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 3433 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers have good things to say about Norton 360's protection, ease of use, price, VPN, and peace of mind. They appreciate how it keeps their devices safe from viruses and malware, and they find it user-friendly and affordable. The VPN is also a popular feature, as it allows users to browse the internet securely. Additionally, customers feel a sense of peace of mind knowing that their devices are protected. However, there are some concerns about performance, bloatware, free trial, expensive pricing, and auto-renewal. Some users have reported that Norton 360 slows down their computers, and others find it to be unnecessary bloatware. The free trial is also a point of contention, as some customers feel it is misleading since it automatically renews into a paid subscription. Additionally, some users find the software to be expensive, and they dislike the auto-renewal feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,433 reviews
  • Rated 4 out of 5 stars

    Comprehensive Protection with Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Norton 360 with LifeLock Identity Advisor for a few months now, and overall, I’m very satisfied with the experience. It offers a well-rounded suite of security tools that work seamlessly across my devices—Windows laptop, iPhone, and Android tablet.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Protection, Vpn performance

    Rated 5 out of 5 stars

    Norton 360 Deluxe is fantastic.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe covers 3 devices. It’s easy to set up and literally covers every part of your device in all areas to make sure you are protected. Norton 360 Deluxe is probably the best antivirus there is for Windows. It includes not only anti-virus (which updates its database regularly, but it has good spyware and VPN software as well. I highly recommend this product. (Especially for the money)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Decent Security Suite with Considerations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe with LifeLock Identity Advisor is a security suite that aims to protect your digital life across multiple devices. While it offers a range of features and additional identity protection, it faces strong competition from built-in security options like Windows Defender. One of the key features of Norton 360 Deluxe is its multi-device compatibility, allowing you to protect up to three devices across different platforms. Whether you're using Android, Apple iOS, Mac OS, or Windows, the suite offers coverage and security on various operating systems, ensuring comprehensive protection. The included LifeLock Identity Advisor is a beneficial addition, providing identity theft protection and assisting in safeguarding your personal information. This feature may bring peace of mind to users concerned about online privacy and identity security. However, it's important to note that Norton 360 Deluxe's overall performance and effectiveness have been overshadowed by the advancements in built-in security options, particularly Windows Defender. Windows Defender, integrated into newer versions of Windows, has improved significantly and offers robust protection against malware and other threats, making it a viable and capable alternative to third-party security suites. Another consideration is the auto-renewal subscription model. While convenient for some users, it's important to stay vigilant and review your subscription to ensure you are comfortable with the automatic renewal process and any associated costs. In terms of system performance, Norton 360 Deluxe has been known to have a noticeable impact on computer speed and resources. Some users have reported that it can slow down their devices or cause occasional performance issues, which can be frustrating, especially during resource-intensive tasks or gaming. Ultimately, the decision to opt for Norton 360 Deluxe with LifeLock Identity Advisor depends on your specific needs and preferences. If you prioritize additional identity protection and feel more comfortable with a third-party security suite, it can still offer a decent level of security across multiple platforms. However, considering the effectiveness of built-in security options like Windows Defender, it's worth evaluating whether the additional features and subscription cost justify the purchase. Disclaimer: This review reflects an average perspective on Norton 360 Deluxe with LifeLock Identity Advisor and should be considered subjective. Individual experiences and preferences may vary, and it's recommended to assess your security requirements before making a decision.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Defense of Maleware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell you how many times Norton has protected my PC over the last decade. I download a lot of things from the internet and Norton had always protected my PC from Maleware

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A solid choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has been around as long as i remember and never disappoint. There is little effect on the speed of the device and updates intervals are decent to keep the device safe. The brand is well known for being in top when looking for protection for your laptop and cellphones. I would definitely suggest it to others, especially if you find a good discount offer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    When you wait till the last moments

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute decision to bite the bullet and purchase Laptop for My son Josh who has been out of work for almost a year. Best buys phone app was easy to navigated through and capare items and purchase took me a few minutes, once I decided. Great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Free software is the bomb

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used the lifelock for one year. seems fine

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance, Vpn performance

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended security to the maximum, it protects me from everything and helps me with various functions such as VPN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the coverage and reliable. I would recommended this.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JoSc,
      Thank you for sharing your feedback! We’re glad to hear you find Norton 360 reliable and appreciate the coverage it provides. Your recommendation means a lot to us, and we’re committed to delivering the protection and peace of mind you expect. norton_us

  • Pros mentioned:
    Protection, Vpn performance

    Rated 5 out of 5 stars

    Runs very light, strong protection + VPN service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very light, strong protection, includes VPN service wich is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall good product!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great! The only thing is I wish the battery lasted longer. And it was a little difficult to get my phone connected (but that could have been used error! HaHa)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all device Norton review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Depending on the different packages but even if get the basic seems to be a decent price. Norton 360 protects your identity in Mutiple ways not just for computer virus which is a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Beatiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects you from all viruses and works wonders for old people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Norton antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple to use while keeping your devices safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always reliable! One of the best in the business!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a loyal Norton Customer. It has always caught things that other antiviruses have failed to catch. It's very comprehensive and that Power Eraser feature is incredible! It has saved my PC many times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton 360 Deluxe: Decent, but Not the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently tried the Norton 360 Deluxe (3-Device) with LifeLock Identity Advisor (1 Adult) on a 6-Month Subscription with Auto Renewal for Android, Apple iOS, Mac OS, and Windows. After using this product for a few weeks, I can confidently say that it is an okay solution for digital security, but there are better alternatives available in the market. The Norton 360 Deluxe package does offer a comprehensive suite of features such as antivirus protection, firewall, VPN, password manager, and 50 GB of cloud backup. These features provide a decent level of protection for your devices and personal information. Moreover, the integration with LifeLock Identity Advisor adds an extra layer of security by monitoring your credit files and alerting you to potential identity theft risks. However, the software occasionally slowed down my devices during full system scans, and the VPN speed was not as fast as I expected. Additionally, the 3-device limit can be restrictive for those with multiple devices, and the 6-month subscription with auto renewal might not suit everyone's needs. In my opinion, there are better alternatives available that offer more robust features and competitive pricing: Bitdefender Total Security: Bitdefender is known for its excellent malware protection, a wider range of security features, and a more intuitive user interface. Their Total Security package offers protection for up to 5 devices and includes a 1-year subscription at a similar price point. Kaspersky Total Security: Kaspersky offers a high-quality security suite with a diverse set of features, such as parental controls and secure password storage. The software has a minimal impact on system performance, and their Total Security package allows for up to 5 devices with a 1-year subscription. In conclusion, while Norton 360 Deluxe with LifeLock Identity Advisor does provide a reasonable level of protection and a decent feature set, it falls short when compared to other solutions in the market. If you are looking for the best value for your money and a more comprehensive security solution, you might want to consider alternatives such as Bitdefender Total Security or Kaspersky Total Security.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’ve been converted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a fan of that other brand for years. This is my first fire tablet (I’ve since bought two other sizes). I’ve been converted. I can’t say anything bad about this purchase. Great price and great product. I’m never going back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic and Accurate Norton 360 Deluxe/LifeLock.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed by the efficiency and information it can provide to yourself. I was not completely aware of any leaked info and Norton verified it for me. It showed me when and where it happened and the source and I am glad to have Norton 360 Deluxe in my computer for protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gamin pc

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best pc i ever had!!!! i would recommend for beginners

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 11-inch iPad Pro is our favorite splurge-worthy Apple slate. It is beautifully designed and crafted, incredibly versatile, and now that it has Apple's M2 chip, it's more powerful than any tablet out there. For professional video and photography, this is the one to get.

    I would recommend this to a friend