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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.2 out of 5 stars with 3446 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,446 reviews
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Keep my data safe.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep my data save. Norton is a good antivirus program. The other utilities have keep my computer moving fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great teamwork!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was there with My Dad shopping for a Tablet and a modem.we were greeted by friendly workers, received personal care & consult. Big thanks to the entire team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No directions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent been able to use this. Not sure how to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anti virus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good program for virus detection in laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was ok but a little to expensive after the trial period for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the same Norton telling you to upgrade to full version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program that helps your PC be safe!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is helps a lot with keeping your PC fast! It has a lot of features that help prevent issues and can clean up a lot of unnecessary files in your PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good present

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. His credit is getting good and l didn't want anyone to steal his information. He loves it and lifelock is the bomb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have it your way

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the real problem is highly skilled interest that with ease placed backdoors on your computer. I don't think this solves the problem. I think this is happening to a lot of people. Uninvited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Industry standard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th purchase of this product,easy download,easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with Apple devices.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well with apple devices. Lots of bugs to fix with apple products.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Steven - thanks for your review. Sorry for the trouble, but I run N360 every day on my production Macbook Pro with zero problems - perhaps you mean iOS devices or ?? Please contact us at support.norton.com so we can help you get it all working properly. Hope this helps - DWN norton_us

  • Rated 4 out of 5 stars

    Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good I used before, but I don't like (6-Month Subscription with Auto Renewal)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pay to Be Upsold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All this does is act like it's going to scan for viruses but in the end it just tries to upsell me. I've never seen this actually do its job for what i paid for. So far I've just paid for their upsell opps - it's a joke and it's very annoying

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi dmmartin122,
      We’re sorry to hear that your experience hasn’t met expectations. Norton 360 is designed to provide comprehensive protection, and it’s concerning to hear that you feel it hasn’t delivered on that promise. If you’d like, we can help troubleshoot to ensure your product is fully activated and performing scans as intended. Please reach out to our support team — we’re here to make sure you get the protection you paid for. You can send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support.

      From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications. norton_us

  • Rated 4 out of 5 stars

    Lifelock is good value, but otherwise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with a purchase, otherwise, I'm not sure I'd buy this product separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did not use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes free but need to make an account to provide credit card details

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality outstanding service, fast delivery on time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bundled with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk add on that is bundled with my purchase. You can literally get this trial for free from anything that best buy sells that has Internet access. You can also get this exact same trial directly from the manufacturer for free as well.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, Bpris! We understand your concern about bundled offers. Norton 360 with LifeLock provides added protection features like VPN and identity monitoring, but we appreciate that you’d prefer flexibility.
      If you have questions about your subscription or need assistance, please visit https://www.norton.com/support. Your input helps us improve! norton_us

  • Rated 4 out of 5 stars

    Virus protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan on using this I have not downloaded so I don’t know how good it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retuned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the laptop is not working properly had to return it………..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful option, there are better alternatives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a lot like bloatware. Notifications come up way too often, UI is dated and feels like pop-up ads on the screen. There are much better alternatives, like Malwarebytes. Stay away from Norton.

    No, I would not recommend this to a friend