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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 3433 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about Norton 360's protection, ease of use, price, VPN, and peace of mind. They appreciate how it keeps their devices safe from viruses and malware, and they find it user-friendly and affordable. The VPN is also a popular feature, as it allows users to browse the internet securely. Additionally, customers feel a sense of peace of mind knowing that their devices are protected. However, there are some concerns about performance, bloatware, free trial, expensive pricing, and auto-renewal. Some users have reported that Norton 360 slows down their computers, and others find it to be unnecessary bloatware. The free trial is also a point of contention, as some customers feel it is misleading since it automatically renews into a paid subscription. Additionally, some users find the software to be expensive, and they dislike the auto-renewal feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,433 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Millie Bond

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deluxe version of Norton. Easy to use and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best antivirus protect norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best anti and protect program that we need for our computer, I get this free after purchased the laptop, the app so easy to use, smooth and no delay like others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this for about a month now and although it’s my first time using a VPN and have nothing to compare it to, I’d say it is easy to use and does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally don't like paying subscription for things like these because it just seems like an additional expense. However, using this was really good for my laptop and made things run much smoother

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value laptop. Almost new condition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Almost new condition and works like charm. Good for light use and university work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is so worth it I been having a blast with my hp omen 16

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Internet security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection but slows down your system with all the stuff running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value of the product. I love i got it for free with my laptop purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re happy to hear you found great value in Norton and enjoyed getting it with your laptop purchase.
      If you have any questions or need assistance, our support team is available anytime at https://norton.com/support.
      Thanks for choosing Norton! norton_us

  • Rated 4 out of 5 stars

    Good kit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind having good antivirus protection!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Matt,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 is giving you peace of mind and strong antivirus protection. Keeping your devices secure is what we aim for, and it’s great to know the kit is working well for you. norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Amazin product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing purchase that I made at BestBuy. Use it every day - it gives a confidence that my laptop is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went together as it should. Didn't have to worry about getting the things we needed separately, best buy had it all.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Good but overpriced

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt like it it worked really good but I jest feel like it was too expensive, I liked all the features it came with and felt like it really worked but I just don’t think it is worth the price especially when they try to charge more for all the other features as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    I love the product and protection it gives

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always like the brand it help with protecting my me from virus and keeps thing running smoothly i highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for multiple years and it seems to do the job but be sure to cancel before the automatic renewal if that's not what you want to subscribe to.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your continued support and for sharing your experience! We're glad Norton has been a reliable solution for you over the years. And you're absolutely right—automatic renewal is convenient for uninterrupted protection, but it's always good to review your subscription preferences. If you ever need help managing your account, our support team is here for you! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service to have. Good protection. Recommend

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Norton 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 has always kept my laptop safe from threats since I first tried the product. It’s ease of use is what I love the most about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Highly highly recommend this. Keep your gaming and browsing time safe with Norton

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    TREMENDOUS PEACE OF MIND

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Norton 360 with LifeLock Identity Advisor for over a year now, and it has provided me with tremendous peace of mind. The combination of Norton's excellent antivirus and security features with LifeLock's identity protection is a game-changer. Not only does it keep my devices safe from threats, but it also actively monitors my personal information to help prevent identity theft. The real-time alerts and credit monitoring are also fantastic additions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to have, but personal preference. Can’t go wrong

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ShawnSpencer,
      Thank you for sharing your thoughts! We completely agree—having strong protection is an important step toward peace of mind. We’re glad Norton 360 is meeting your expectations and appreciate your recommendation. If you’d like tips on making the most of features like VPN or Identity Advisor, we’re always here to help.
      Stay safe online!
      — The Norton Team norton_us

  • Rated 3 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton for a very long time. I did start to use Kaspery however with the issues abroad I went back to Norton. First they have been bought out by LifeLock. You would be able to purchase a suite for internet protection previously but now everything is alacarte and expensive. It is nearly impossible to stop the add on suggestion and with each add on the function only completes part of the process and recommends buying another component. Very disappointing and way too expensive. I would recommend something not so incomplete as Norton and will cancel my subscription once I find a better option.

    No, I would not recommend this to a friend