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$29.99

Customer reviews

Rating 4.2 out of 5 stars with 3446 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,446 reviews
  • Rated 2 out of 5 stars

    Greatly slows down computer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like Norton Anti Virus from previous experience. It tends to slow the computer down way too much when doing a scan. And that is with a decent processor (i5) and RAM 12 GB.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your rating and feedback. We appreciate it. • We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com norton_us

  • Rated 1 out of 5 stars

    Avoid like the plague

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antivirus bundled with an item you bought is best left undownloaded. This one doesn’t have any unnecessary bloatware but its a system hog on my ancient pc and useless if you’re on a Mac.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Credit card info required for the free trial

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the "Norton 360 (3 Device) with LifeLock Identity Advisor (1 Adult) Internet Security Software + VPN (6 Month Subscription)" as a freebie with a laptop purchase. Normally, I delete most free offers that Best Buy provides, but I thought I'd try the VPN. In order to use this product (service), you have to create an account at Norton's site and provide a payment method, so that they can auto-renew your subscription (currently $49.99 annually). Of course you can cancel before that, but they're storing your credit card details unnecessarily. So I'm not going to bother trying the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hook ya, then you pay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok - hook you with trial then pay, pay, pay...!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great doesn't slow down my computer like some products do. Happy with this software would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is a SCAM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a scam. They give it to you for free but you have to agree to renew and pay for Life Lock as well as Norton. They wanted my credit card information just to get what they said was free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Barely works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet barely works. It constantly needs updates that seem bog the tablet down more than they help. I always get notifications claiming I'm running out of storage space. Even after deleting a majority of the apps, the tablet still performed poorly. It can handle e-books and that's pretty much it. I regret purchasing this tablet.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. Please contact Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 Deluxe and LifeLock Identity Advisor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe LifeLock Identity Advisor work well with my computer and have not had any virus issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap on top of crap. Stay away.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bloatware. Don’t get or install this crap on your computer. It will significantly slow it down while not offering much more protection that default windows 11 anti virus.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi TwTVRh - Thanks for your thorough review. In regards to your comparison between Norton and Windows 11 security, believe you'll find this 3rd-party review both interesting - and perhaps a bit shocking to you - as ransomware destroys a Windows 11 default security machine, but Norton remains operational:  https://youtu.be/S9LPxOPiYqU?t=360 Hope this helps enlighten others - DWN Symantec

  • Cons mentioned:
    Notifications

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is absulutely the worst antivirus ive used, the pop ups are super intrusive and annoying, the ux is really poorly designed, and app always targets every program as a virus

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Norton fails

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of a computer purchase. I will never use Norton crap. It bogs down the computer and I've seen their products fail at actually protecting against viruses.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nortron

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great and easy to configure Was able to use in new laptop and also old one with no issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Norton product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using this product too many issues and blocks certain situations.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to hve this product on my niece laptop, it protect the laptop on virus or scam on the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad to receive this free subscription because it is helping me protect malware on my laptop

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have friends who swear by Norton, I don’t personally like it. It wants too much “control” and isn’t as configurable as I’d like. Never tried life lock, so can’t comment on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with a subscription when I purchased a new laptop. It does well helping protect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection at a reasonable price. Take advantage of the free trial and see for yourself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Valuable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely needed to operate my new tablets for my children. I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it. Uninstall immediately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free. Immediately got uninstalled. Would rather get a drink from bill Cosby and have a one nice stand with Charlie sheen than keep this installed.

    No, I would not recommend this to a friend