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$29.99

Customer reviews

Rating 4.2 out of 5 stars with 3446 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,446 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be adding this to my laptop. Great addition!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Worthwhile and protects laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's good to be a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to be a gift :) Thank you Best Buy :))))

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Just use BITDEFENDER you better off

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Norton for 2 years I had my issues from time to time but it switched to BITDEFENDER no troubles at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't use norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't install this bloatwars, plenty of free alternatives like malwarebytes antimalware

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nortan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best anti-virus software I used so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for the great price good quality..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good and recommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product overall and I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had norton 360 foe ever like the protection

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's really no point of software like this anymore. Windows defender does everything you need without clogging up resources.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent Product.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of this product. Alot of people enjoy it, I just am not a fan of it. Its still a good product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Even free, it's expensive....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you actually need to create a whole account to get 6months of AV protection and enter your credit card details, you lost me.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unnecessary product that comes free. If youre not being sketchy and you're keeping windows, defender is plenty.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback, but if you really want the #FACTS on Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING complete removal of Defender: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 norton_us

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not very easy to use and frankly slows down your computer. The VPN service isn’t very good and slows down upload and download speeds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use this product at all even though it was free with my purchases

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan of antiviruses just careful computing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use antivirus software anymore except for what comes with Windows. However, no antivirus software truly protects you. Sure, if you get an old virus it may protect you but, it's all reactive not proactive. When I did use them, it was never Norton or MacAfee. They are too stuck in their ways and unreliable compared to others. Just don't click links or download from untrusted sources and you'll be fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse than malware. Avoid. First thing I did was remove this software from the laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible product, never buy Norton, it takes up more resources than most products and slows down your computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much bloatware and files are large. I don't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thank you for your feedback and rating.

      We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/.

      Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/.

      You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com

      We are happy to help! Symantec

  • Rated 1 out of 5 stars

    Free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u gonna give it free don’t have the customer putting their credit card information on file. It’s not free.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Useless - Sorry for the confusion, but it *absolutely* gives you 6 months of free security and identity protection. Credit card is just required to activate the subscription, but can be IMMEDIATELY disabled so auto-renew doesn't happen. It is free for 6 months, it just has this as a registration prerequisite. - DWN Symantec