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$29.99

Customer reviews

Rating 4.2 out of 5 stars with 3446 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,446 reviews
  • Rated 1 out of 5 stars

    No longer needed in this modern era.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this world anymore, you really do not need this protection. Sure the lifelock is nice to have, but all OS's now protect actively against the tings 360 does, so by the time Norton gets to the protection layer, your OS has already done all the work. There is a reason they are trying to give it away. It slows your computer and is no longer needed as in the past.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi JKuhns - Thanks for your review and appreciate your perspective, but please have a look at ours - this third-party YouTube video shows a computer being destroyed by a malware virus on Windows 11 w/Defender, while still being protected by Norton 360: https://www.youtube.com/watch?v=S9LPxOPiYqU&t=360s. Good luck to you in the future (you're gonna need it. :) - DWN Symantec

  • Rated 1 out of 5 stars

    Make sure to remove before making a purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap even for free. Why include this when it makes so I can’t price match due to a “bUnDlED c0MbO”.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the bloatware it always has been. Free with laptop. Meh never installed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not helpful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't experience much difference between having this active and not on my laptop.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. LifeLock Identity Advisor provides dark web monitoring which patrol sites in the dark web, private forums and social webs across the globe to search for evidence of your personal information. If your personal information is found, we notify and have US-Based Identity Restoration Specialists to help guide you through the restoration process should you become a victim of identity theft. This product does not include device protection, if your looking for a security suite then you would need Norton 360 product line. Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 2 out of 5 stars

    Slows down the system and uses up too much RAM

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton uses a lot of RAM and slows down the computer. Not impressed by its capabilities

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your rating and feedback. You should not be having performance issues that you describe. If the issues continues, please reach out to Norton Support at www.norton.com/support.

      We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. norton_us

  • Rated 2 out of 5 stars

    Didnt know

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a purchase and did not realize it. Never used this product and im upset that i wasnt aware of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't install this malware onto your computer. Windows defender is much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just use your computers security software

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is borderline malware the way it invades all my computers permissions and alters settings. Windows defender has been way better.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks, wouldn’t let me play my games and slowed down my computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless thing to have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy something like this? Only if you are noob!

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you so much for your feedback — we truly appreciate it. Our goal is always to deliver a 5-star experience, and we welcome any suggestions that can help us improve moving forward. If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 norton_us

  • Rated 2 out of 5 stars

    Norton 360

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another item I don't remember buying, but we will see what happens, I really don't like Norton

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this lap top to my son for Christmas. It only lasted a week. Suddenly the lap top didn't turned on. I didn’t buy a protection plan. I fortunately had time to returned it back to the store and grant me my full refund. Remember, regardless of having a protection plan you still have (after the purchase is done ) a month to return the product. Just always verify what day they give you as your expiration date for returns.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Claudia- Very sorry for your trouble w/the laptop, but seeing this is a review for the Norton software (which wasn’t defective, right?) would appreciate if you’d amend the review or remove it altogether? Thank you! - DWN Symantec

  • Rated 2 out of 5 stars

    Go Away Norton!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton needs to go away. They clog up the computer and make it ridiculously slow to use over time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Use with caution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use with caution. These programs tend to be difficult to remove and can be a bit of their own malware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Norton uses too many resources

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton uses way too many cpu cycles and too much ram. I uninstalled this after just 24 hours of testing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Norton

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked, was never able to use it, dont know why tbey get you stuff that can never be used or activated

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decided not to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After discussing with several individuals, I decided the program currently on my computer was a better option.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont use av's they slow down the computer way too much

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just use Malwarebytes

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super needed as there are better free alternatives.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came for free with a purchase but Norton has to much bloatware.

    No, I would not recommend this to a friend