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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.2 out of 5 stars with 3446 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,446 reviews
  • Rated 2 out of 5 stars

    Not thrilled...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pain in the neck that it keeps flashing across my screen .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a fan of these products I utilized in the pass and will pass .

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi DC - thanks for your review, but if you “pass” on actually using the product, wonder why you felt the need to give it a 2-star review? Color us curious ;) DWN Symantec

  • Rated 1 out of 5 stars

    Meh freebie

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of norton. It came with something I bought and I never used it. When I have used Norton, it was bloated and ran slow.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Rated 1 out of 5 stars

    Not working even though a digital purchase?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product with my purchase of a laptop. When I traveled out of USA for work and when I tried to register my purchase online it says it is not working in my region! I now cannot use it! So useless!

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. Our product is GEO locked so install of the product must occur in the country of purchase. If could please reach out to our support team to see if they can help with install via phone or chat.  www.norton.com/support. Thank you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok to use it helps to protect your devices must look up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 ⭐️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn’t figure out how to use and i don’t see the use of this product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Does what its meant to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what its suppose to i suppose. No problems yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stay away from anything norton.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these programs are a virus. they eat up cpu cycles and slow down your system...wanna try a test? see how easy it is to UNINSTALL this one its on your system. its like a digital tattoo....on the face...don't do it kids. windows 11 has built in protection that isn't a tattoo.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Norton

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy website to navigate. Easy order and easy pickup. Best Buy is the Best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trust Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Norton products. To get it for free for six months. Can't go wrong.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advertised, theres better options out there!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t love Norton. It makes my computer super fast and removes bloat ware.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why would you this product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton & McAfee are useless products in today's age of technology. Your windows based PC comes with Windows Defender (for free) which does a better job than either Norton or McAfee, not to mention Windows Defender will not slow down your computer like Norton & McAfee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Norton

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all. Very hard to understand how to use and they want more money for every little thing

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 2 out of 5 stars

    Only if you like norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just use windows defender malwarebytes or kaspersky

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    never works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never works, still get all sorts of malware, viruses etc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Norton is terrible.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How bad is Norton? It's so invasive, and so undesirable, they have to try to stay relevant by glomming onto hardware products as "free" add-ons to try to trick people into activating it. It's 100% spyware that will strangle your system's resources; don't use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t detect simple malware that malware bytes could

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi BP - thanks for your review. Would love to see your results, since the industry benchmark AV-test.org in Feb’23 rated Malwarebytes at only 5.5 (97.8% effective) vs. Norton at best possible score of 6 (100%)? Perhaps you should publish your detailed findings the way they do: https://www.av-test.org/en/antivirus/home-windows/windows-10/february-2023/ Symantec

  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, use this for teens computer that’s used for online learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great level of protection for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on a whim because I thought it would be a good idea and it has been great ever since. It's nice knowing I have the protection running constantly in the background.

    I would recommend this to a friend