Customer Ratings & Reviews
- Model:
- SYC940800V002
- SKU:
- 6508607
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.
This summary was generated by AI based on customer reviews.
Antivirus in 2023 is no longer necessary
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.anti-virus software such as this is outdated and pointless. Windows Defender is finally up the task of defending your computer against any and all threats, leaving the need for any 3rd party antivirus in the dust.
No, I would not recommend this to a friendExtremely frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could never easily log in even though it was synced to my gmail account. Im supposed to be on a trial because its a new device and its been over a month that i signed up and still haven't benefited from it. The chat is a joke.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi Kash - Please either contact (888) 237-8289 (BESTBUY), Norton at (855) 815-2726 or support.norton.com. I'm using Google as a TPA and it works just fine - Hope this helps, and good luck. - DWN
Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable good for yr tablet insurance for hackers
I would recommend this to a friendNot an asset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't need. Don't use. Best Buy needs to quit trying to saddle customers with these packages that require future subscriptions. Have my own protection suite that's proven effective. Might be of value if it's your first computer.
No, I would not recommend this to a friendTruly Unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton 360 Deluxe was offered as a free addition with the purchase of my new laptop. Installation instructions were very confusing! I still don't think my computer is protected with this product! Shame on Best Buy for promoting this product!
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi Kathy - Apologize for any perceived difficulty. Please contact Best Buy support directly at (888) BESTBUY - (888) 237-8289 - or contact Norton at support.norton.com. I can assure you we have 10s of millions of satisfied customers with this product, and we'll make sure you're running correctly. - DWN
Stop including these things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes you get 'free' stuff at the beginning that you really don't need. I wish stuff like this were more optional and not 'forced' on a customer. I already have a virus program - so never needed these.
No, I would not recommend this to a friendNorton
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless it’s free don’t buy anti virus software. It’s not needed any more and windows defender does the job. Delete this when you get windows set up.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi PDS12 - Thanks for your feedback, but if you really want the #FACTS on Defender, watch this 3rd-party comparison of Norton 360 and Defender. Same malware attacks on both systems - Norton survives all the attacks, but Defender does not and is rendered *unusable*, INCLUDING complete removal of Defender: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Norton Ant-Virus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Never liked Norton Anti-Virus Programs. They’re not reliable enough to catch viruses at all! I’d Definitely NOT Recommend this product to anyone. I have McAFFEE for All my devices and will never change.I have instilled McAfee instead
No, I would not recommend this to a friendI Don't Use It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not tell you how this works. I used Norton Commander for years, but they were the first to go to the subscription service and I hate that. So, it came free with the laptop but I don't use it.
I would recommend this to a friendHARD PASS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. Had Norton before and it didn't really help. Plus the hoops to unsubscribe were.....not cool. Still get emails almost 2 years later telling me to update my card info. HARD PASS
No, I would not recommend this to a friendVirus as opposed to AV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Virus as opposed to anti-virus. Don’t believe it? Install it, then try to uninstall it. You’ll get nagged constantly to reinstall and it’ll leave behind registry entries. No thank you.
No, I would not recommend this to a friendDeceptive virus threats
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After it expires, they keep throwing these horrible fake virus meltdown warnings to scare you into renewing it.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
Free 6 months? Product key doesn't work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful idea to offer the customer a free 6-month trial. I love the idea that I didn't get to use the product as it is not working. Kind of disappointed as I wasn't able to install it into my sister's laptop either. Not happy with it
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi DGKG - sorry for the trouble. Did you contact Best Buy support or our site support.norton.com?
Norton support is always *free* for licensed customers, and I can assure you it's working for millions of others - please give it another try?
Dont
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton might as well be a virus itself. there are plenty of free options that have nearly as much functionality. I work for an IT company, and we avoid Norton like the plague.
No, I would not recommend this to a friendScam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it the money it's like not VPN I'd just use them
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
Not worth it even if it’s free in my opinion
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs constantly in the background. It uses so much of the cpu it literally was almost over heating with no apps open had to disable and uninstall
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this. • We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com
I dont like this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dislike the free antivirus siftware tgat repeatedly shoves adds in my face i canceled this software within days of it being pushed onto me.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
NG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with it for years.,..,.Too CPU intense. More concerned about telling you that you are being attacked as apposed to allowing you to operate your PC. Just Too Much !!!!!
No, I would not recommend this to a friendMisleading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t consider this as a bonus, especially when I already have Norton. It will not extend my subscription. Therefore, I consider this as more of a sales gimmick, misleading sales pitch.
No, I would not recommend this to a friendmore freebies yea
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.another freebie , you can't knock free stuff given to you when you purchase something that you really need
I would recommend this to a friend