Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.2 out of 5 stars with 3446 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,446 reviews
  • Rated 1 out of 5 stars

    N.O.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a scam.... do not waste you time or money. shocked these things are still around in 2023. free or not do not slow down your pc with this resource hogging crap...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value and security even gives you the option to upgrade for less than $20 for the 6-month trial.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is useless. Always has been and always will be the worst “protection” for anyone’s Pc! Just use malwarebytes and common sense.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never use an antivirus software it is basically bloat ware that shows you it keeping you safe by popping up all the time and impossible to uninstall.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely unnecessary and redundant. Windows defender alongside a VPN and conscious device usage will prevent every problem this software seeks to solve.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed with Norton’s

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not using it even if it’s free for 12 months. Bitdefender is MUCH better the Norton’s of McAfee. I used both since mid ‘90s and am not impressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Anti virus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect anti virus protection for any computer well worth it to up load and protect whats yours.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this antivirus only use it cause it was free with laptop. Everytime I try to do something it suggestive sells to me. More annoying the the pop ups it should be stopping

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not the best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not really the greatest of value but was free so can't complain. Didn't used it unlike other freebez

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use it. I was a Systems Engineer for 25 years. Plus I’ve has computer since the mid 80s and this product is over priced and is a cpu hog. No thanks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money and use a free product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always preferred McAfee over Norton, but all of these are too expensive considering there are multiple free options that do just as good of a job.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Norton is OK but I prefer Webroot

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Webroot. I never liked Norton. Always seemed to be too confusing to use.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 1 out of 5 stars

    No Norton antiviruses

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very annoying that we have to purchase should be included with purchase of any compute also these antiviruses are not very reliable especially for PC

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SHADY BUSINESS

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEVER RECIEVED THE DOWNLOAD FOR THE ITEM LISTED.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear you haven't received your Norton product. Your digital key delivery should have been sent from email alias BestBuyInfo@emailinfo.bestbuy.com, please check your junk folder in the event the email was delivered to that folder. If you still haven't received your product order, please reach out to bestbuy.com/support for assistance in locating your product order. norton_us

  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled the product they want a credit card so they can automatically bill your credit card. And it isn’t the best antivirus software on the market.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No value to me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do not need to use this for an apple product. I am not sure why I have to review something I will not us for a Mac. I sure did not want it at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DID NOT receive the free link

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I did not receive this. BB said it has been sent through my email but I checked the spam emails and I did not receive any link

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t use Norton

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a gaming laptop i purchased… don’t know why they even include this with a gaming pc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    6 Months Free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good deal with McAfee but this came with 6 months free so I am giving it a shot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this included with a new laptop and it’s definitely worth it! Thanks again Best Buy!

    I would recommend this to a friend