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$29.99

Customer reviews

Rating 4.2 out of 5 stars with 3446 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,446 reviews
  • Rated 5 out of 5 stars

    Handy and useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norto Lifelock is very useful Easy to Download and quite user friemdly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It is just sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These products used to be so good but lately they just become annoying bloated software that can be done for free most places

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know I was supposed to receive this with the laptop, the gaming computer, so I never gotten this

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thank you for reaching out and I am sorry that you did not receive the product key code. Please reach out to Best Buy Support for assistance at www.bestbuy.com/support. Symantec

  • Rated 5 out of 5 stars

    Came free

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was free with the purchase of my laptop for Christmas I cannot complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words to equal up to what they need for this review. Not a lot to say.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid using it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ZERO need for this. No one needs bloatware and especially this that is almost impossible to uninstall once activated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There are other solutions for this.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this garbage, and I think it's silly to include it as a "gimme" whenever you buy a laptop or some other piece of tech.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no need for it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 6 months you will forget that you subscribed for something you dont need, many of good free antivirus softwares out there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like Norton products in general. They slow down performance greatly.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with a purchase for my grandbabies Loads onto their tablets

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a virus in itself. Don’t waste your money on this junk. Windows has perfectly good security built in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just No

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with something, refuse to use anything Norton because the loss in performance is way to high.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this.
      • We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com Symantec

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Came together with a laptop i bought so it saved me money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow took many hours for Fortnite to download and my pc off of Amazon for half the price was faster and better in general

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my choice for virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my choice for virus protection. So whatever I have to say about Norton will not apply to many other people.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the six months subscription it was very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful i would reccomend to anyone who is looking to use this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Norton virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need email to be able to download. Cant review since I do not have it downloaded yet. please send email.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nortan will never be worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nortan is nothing more then a purchasable virus Never use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anyones that still uses antivirus software needs to stop. However lifelock could be useful.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for your review Jake. Interested to hear how you’d proposed to protect Windows 11 from disaster, since it’s still extremely vulnerable to malware as witnessed by this third-party side by side comparison with Norton:  https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448

      You’re also correct - LifeLock is extremely useful! - DWN Symantec