Customer Ratings & Reviews
- Model:
- SYC940800V002
- |
- SKU:
- 6508607
Customer reviews
Rating 4.2 out of 5 stars with 3446 reviews
(3,446 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trust them and i dont buy anything from outside.
I would recommend this to a friendRated 1 out of 5 stars
Bogs computer down
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop selling this product with your laptops it’s garbage
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Arianna - Thanks for your review. A couple of points:
1. This looks like the *FREE* subscription BBY includes with all new laptops - there is no charge for 6 months.
2. Evidently test organizations who've been doing reviews for far longer than you disagree with you - perhaps you should publish your results in rebuttal?
https://www.av-test.org/en/news/av-test-award-2023-for-norton/
https://www.av-comparatives.org/awards/norton/
Rated 1 out of 5 stars
No need to buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use it and my time has past so unless you activate immediately save your loney
No, I would not recommend this to a friendRated 1 out of 5 stars
Never activate.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been a fan of Norton. Once activated you have to keep it updated and paid or it will slow your computer down.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Norton system but lately I cannot see any different with other inexpensive system. no complain but not recommend nether.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't get it installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not on my new computer. It was on my old computer. which is still here since tech didn't take if for recycling
I would recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi Kathleen - thanks for your comment. Your 25-character Norton license key would have been sent to you in email (check SPAM) and also printed on your store receipt. Please call 888-BESTBUY if you can’t locate it. Hope this helps - DWN
Rated 1 out of 5 stars
I didn't claim it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last time i couldn't get Norton off my pc. Ever. And it stopped 0 viruses and all my video games. 0/10 free is not good.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unknown
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no idea it came with my laptop purchase because it failed to alert me to its potential services
No, I would not recommend this to a friendRated 1 out of 5 stars
Cracked while applying to screen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen protector cracked in my hand while I was trying to apply it to the screen!
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .We are sorry to hear about your recent experience. Please reach out to Best Buy Support at: https://www.bestbuy.com/support
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never use Norton. It has always been a drain on Windows. It uses way too many resources.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't do much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't do much. Horrible customer service and overall platform. I canceled the auto renewal
No, I would not recommend this to a friendRated 1 out of 5 stars
Norton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had if for 1 week and already not working! Supposed to cover my laptop but has not provided security after one week
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi PennyB - Sorry about the trouble. Please contact either the Geek Squad, or Norton directly at support.norton.com.
We support our product for all install or operational problems for *free* under your license. We also offer a 60-day money-back guaranty if you’re not completely satisfied for any reason. Hope this helps. - DWN
Rated 1 out of 5 stars
Scam!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a scam. Do not buy it!!!!! They will charge you automatically on 3 years!!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Norton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use or trust Norton. Past use has not been satisfactory. Have not purchased or installed Norton in over ten years.
No, I would not recommend this to a friendRated 1 out of 5 stars
$400 for the knowledge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt buy this. Antivirus is free. Why pay more for antivirus.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback, we really value it! Norton 360 Deluxe (3 Device) with LifeLock Identity Advisor (1 Adult) is beyond just basic antivirus., it includes multi layers of protection for your computers, smartphones and tablets, plus online privacy. Features like Virus, malware, spyware and ransomware protection. PC Cloud backup, secure VPN, Dark Web Monitoring and Identity Theft Restoration Support are just a few of the benefits of this security suite. I recommend you give it try, you will see its more then just free Antivirus!
Rated 1 out of 5 stars
I am not a fan of Norton as a company
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with the computer I bought for my niece for college or I never would have owned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
No Usage of the product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used this product and it was never explained by the sales person
No, I would not recommend this to a friendRated 1 out of 5 stars
Shovelware
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton is not worth paying for and I'm surprised they're still in business
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thank you for your review and feedback.
We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/.
Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/.
Hope you give us a try!
Rated 1 out of 5 stars
Just say, "NO"
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No. Just no. Never redeemed. (I use BitDefender)
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi WGR - Thanks for your review - we're wondering why this warrants a 1-star review though, since you "never redeemed" the product - doesn't quite seem a fair review now, does it? - DWN
Rated 1 out of 5 stars
Reviewing for points
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont even use came free with laptop purchase. Would not use either way. Norton bogs down computers way to much
No, I would not recommend this to a friend



















