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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.2 out of 5 stars with 3446 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,446 reviews
  • Rated 1 out of 5 stars

    Uninstalled quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uninstalled immediately. It came pre installed on my gaming laptop. Exactly 0 uses for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with new computer but never loaded, I will not load this software, don’t trust it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time or money. So many better options out there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Device Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice feature they give you but unless it is something you want to keep paying for then it would be an option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work on Win11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work with new computer. Tried several times. They even took control of my computer. Wouldn't work

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Randol - Sorry for the trouble. Windows 11 is absolutely supported:
      https://support.norton.com/sp/en/us/home/current/solutions/kb20080410115446EN

      Who is “they” who took control of your PC? Please ensure you are contacting Norton at support.norton.com. Hope this helps - DWN Symantec

  • Rated 1 out of 5 stars

    Don’t use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it. It’s basically legal spyware. Just use malwarebytes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible software!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just use windows defender this is not software i would install even if it was free with my monitor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inferior to Windows built in tools

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth even the free trial. Windows built in security and virus protection is way better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    avoid at all costs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so many better free alternatives that arent as annoying to deal with, do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Princess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no idea that I paid for this. It is not something I would normally buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this option but decided to not install it as I have McAfee already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t receive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive items leaving me unable to fully review this product.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. Please contact Best Buy Support at https://www.bestbuy.com/support Symantec

  • Rated 1 out of 5 stars

    Scam bloatware

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted out of this garbage but it still shipped on my laptop

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for your rating and feedback. We really appreciate this. • We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues, if you have any issues please reach out to Norton Support at support.norton.com Symantec

  • Rated 1 out of 5 stars

    Auful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is complete garbage and should be wiped off the face of the earth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I even payed for a year and doesn't work, get asking to pay more to fix this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You ended up having to pay for it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to pay didnt like any of it ssdfghjuyytfc 86rrfffccc. Bbuytgvhjuhfccvbbnnnn. Ccgyjnb by I ujjjjhbbbhjnnnb

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Nancy - Sorry for the trouble, but don't understand : This subscription is normally the one included with a new purchase at Best Buy for FREE for 6 months - how did you have to pay? Please reach out to Best Buy directly on this issue regarding any payment/refund (this site is a review of the Norton product). Again, sorry for the supposed trouble. - DWN Symantec

  • Rated 1 out of 5 stars

    never use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use did not want to use I will never use and it should not be given unless someone ask for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont do it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you dont need antivirus software just good behavioral practices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worh it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reallt didnt see much of a difference. Totally overrated especially for.the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I dont use this trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the tablet i bought didnt want it and couldnt remove it from cart

    No, I would not recommend this to a friend