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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.2 out of 5 stars with 3446 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,446 reviews
  • Rated 1 out of 5 stars

    Item defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is defective.You guys can’t even refund my money.Terrible experience!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not useful at all it just wasn't necessary for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t know

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never told I should get this and I missed out in it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was a say delayed but waa fast enough for me and much beyter than others

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You cant pay me to use this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give it free i never download only use windows defender

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never got this to load into my tablet Need a new trial subscription

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not except or wanted this item and hopefully never got charged for it.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi - Sorry about the confusion. This product was likely the free, attached version that came with one of your Best Buy purchases. On your receipt, you should see a zero-cost line item - if that is not the case, please contact Best Buy directly. - DWN Symantec

  • Rated 1 out of 5 stars

    Nogo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not serves the purpose. It only for 6 months nogo

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don’t need this free service. Don’t want to do trial And get lots emails after

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Norton

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just already own it to of less value to me than other customers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bundled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deceptive bundle. No easy way to remove item. Deceptive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product before LifeLock and it was not a requirement for renewal

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not worth the money and I’ll never buy anything again from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cwstar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it previously. I did not like it all. Thumbs down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need the key number for this 6 month free antiviru

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get the email to get 6 free months …please can you send it to me

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Carlos - Sorry for the trouble. You should have received the key via email from Best Buy (check your SPAM folder) and it was also printed on your receipt. If you can't find it, please contact Best Buy's help line directly. - DWN Symantec

  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need or use this item. Didn’t need or use this item.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Paulette - thanks for your review, but if you “didn’t need or use this item,” why did you feel the need to give it a 1-star review? Color us curious ;) DWN Symantec

  • Rated 1 out of 5 stars

    Not worth using

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont use this or you will never be able to get it of your computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not use, not a big fan of the renewal price, overrated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only reviewing for my points

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate Norton so I didn't use.....................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft defender us just as good and its free. Included in windows.

    No, I would not recommend this to a friend