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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.2 out of 5 stars with 3446 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,446 reviews
  • Rated 1 out of 5 stars

    Nortons

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dobnot like this anti-virus software at all. Slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just Bloatware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton products doesn't viruses that windows security detects.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Keenan - I can only figure you meant "..products doesn't [sic] *detect* viruses...", but on that point I'd strongly advise you to watch this 3rd-party recorded test, where malware viruses *utterly destroy* a Windows11 machine, but it remains operational with Norton 360: https://youtu.be/S9LPxOPiYqU?t=360 (interesting the time code begins at '360', isn't it? :) Thanks for your comments, as it will hopefully help others understand that Windows "security" is not a complete solution. - DWN Symantec

  • Rated 1 out of 5 stars

    Re

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the code ……………………………………………………………::::::..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated it and so deleted it within the first couple of days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just a freebie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never liked Norton, I don't use Norton, came free with monitor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I dont use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use this option for my security option for my electronics

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't install this junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use antivirus, they're all trash and bloatware.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bleh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know the purpose of this yet, so for me there is no change

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but not the best antivirus protection product in the market

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freebie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No intention of using this free bonus that I got for buying a laptop

    I would recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Robert - That’s certainly your option, but just wondering why you would choose to give your unused free bonus a 1-star review? - DWN Symantec

  • Rated 1 out of 5 stars

    Ivan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never receiv it, cheap cheat, it just fake for people

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Ivan - sorry you didn’t see it, but it’s there! ;) The 25-character Norton license key is both emailed to you (check SPAM) and printed on your receipt. If you can’t locate it, be sure to call 888-BESTBUY. Hope this helps - DWN Symantec

  • Rated 1 out of 5 stars

    No thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely unwanted, unsolicited but as always forced upon you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it even if it's free!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't plan on using this probably going to give it to somebody.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good app, a little annoying though always having to log in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use anything Norton. Not since the first year or two.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Alan - Sorry to hear that, but honestly a lot has changed in the last 30+ years we've been offering industry-leading protection, and the new ID Advisor features from our LifeLock acquisition notify you about a whole range of new identity threats - we're not just security/virus any more. Hope you'll give us another look, and thanks for the review. - DWN Symantec

  • Rated 1 out of 5 stars

    Didn't want it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want this service or the laptop that it came with.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Psychomike - Luckily this was a free product - attached to the computer you received - and cost you nothing, so you could take it or leave it. Sorry to hear that deserves a 1-star rating, but that’s certainly up to you. Good luck - DWN Symantec

  • Rated 1 out of 5 stars

    Missing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt recived this i know we was suppose to get one

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Richard - Sorry for the trouble. You should have received both an email with a key and download instructions (check spam) and the key printed on your receipt. Hope this helps - DWN Symantec

  • Rated 1 out of 5 stars

    Never put on any product of mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would new put there product on anything owned !!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    deceptive if added on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not purchase norton. hope it does not add to my card.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Joseph - No, the 6-month Norton offer is a free attached product included with any significant BBY purchase. It will not charge anything if you choose not to use it. Would kindly suggest you reconsider your review with this new information? Thanks. Symantec

  • Rated 3 out of 5 stars

    Okay Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product, but could be better. Seems buggy at times.

    No, I would not recommend this to a friend