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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.2 out of 5 stars with 3446 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance and protection offered by the 360 security suite. Users also appreciate its ease of use and straightforward installation process. The VPN performance and device compatibility are additional benefits that customers find valuable. However, some users have noted concerns about the frequency of notifications and the limited subscription length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,446 reviews
  • Rated 2 out of 5 stars

    Poor efficiency for the price and configuration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop 16GB Ram works badly less than 8GB RAM. Slow as Pentium 11. Don’t try use it with any analytical software. Just use for basic tasks if don’t want to be sleeping off while waiting for the computer to respond

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience with your new device. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us. norton_us

  • Rated 5 out of 5 stars

    Norton 360 Deluxe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really useful to secure my devices. It also offers 6 month VPN which is must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price thank you so much anytime i will recommend best buy to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worthwhile and a very good investment. And they give good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used Norton in the past and id always recommended it to anyone honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freebie and for three devices which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice perk when you.buy a lap top ...thanks Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 1 out of 5 stars

    Be careful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scam I paid for one year. But email they sent me for six months ,

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    360 Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great when the product is free and reliable perfect for protecting your personal files and important data

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont charge me for Virus protection after its no v

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont need the Virus protection or the Life anylonger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop-sn

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was great for my grandson. He is enjoying using the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Came with laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my laptop, have not seen issues with Norton in the past .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Getting sick of technology

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically lied to about this! Sure it helps protect however after the free trial most people my age can’t afford to even keep it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product and an outstanding buy for the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid Norton malware at all cost. Just add on trash that shouldn't exist.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressive at all.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because this product requires you to enter a credit card number before you can even activate the program, I will not use it. There are much better options out there that do not require a card on file to activate. Norton is for people who don’t know any better and hate having money. Also it takes a lot of memory to run for what you get. It’s pretty restrictive and it’s a pain to uninstall.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Marc - Understand your reluctance to provide a credit card, but Norton follows the practices of Netflix, HBOMax, Amazon and many other similar subscription services, which require a payment method. Also, Norton can very easily be completely removed from Windows by downloading our Norton Remove and Reinstall tool at www.norton.com/nrnr. The entire process takes about 2-3 minutes. - DWN Symantec

  • Rated 4 out of 5 stars

    Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value all around $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$&&&&&&&&$&&&&&&&&&$

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Since they asked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt buy this crap it came with my prebuilt pc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    preditory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible software. Slows down computer and always asking for upgrade. Stick to the microsoft security systems.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Carol - Thanks for your opinion, but if you really want the #FACTS on Microsoft (Windows) Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 Hope this helps - DWN norton_us

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    lrc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Webroot system since I have it on two other CPs

    No, I would not recommend this to a friend