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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 3433 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about Norton 360's protection, ease of use, price, VPN, and peace of mind. They appreciate how it keeps their devices safe from viruses and malware, and they find it user-friendly and affordable. The VPN is also a popular feature, as it allows users to browse the internet securely. Additionally, customers feel a sense of peace of mind knowing that their devices are protected. However, there are some concerns about performance, bloatware, free trial, expensive pricing, and auto-renewal. Some users have reported that Norton 360 slows down their computers, and others find it to be unnecessary bloatware. The free trial is also a point of contention, as some customers feel it is misleading since it automatically renews into a paid subscription. Additionally, some users find the software to be expensive, and they dislike the auto-renewal feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,433 reviews
  • Rated 2 out of 5 stars

    Not the best antivirus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best antivirus, it certainly is an antivirus though

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 3 out of 5 stars

    Not sure about what this does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t use it but for others it might be worth it, so give it a try if you want

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. There are better and free options available.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest anti virus software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this is one of the worst anti virus softwares available for money. It barely does anything, takes up system resources, and limits the control you have over your pc.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time tp provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as basically everyone knows, right! My kids, hubby and I all use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    be safe not sorry with Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay safe by using this subscription on up to three different devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this item I love it it’s a good item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is outstanding! This product has many new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifelock is an awesome product to safeguard our privacy information, recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    free item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to redeem and was emailed to me right right after my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Protection

    Rated 5 out of 5 stars

    Trusted safety

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***** 5-Star Review: Norton 360 Deluxe with LifeLock Identity Advisor ***** I am absolutely thrilled with my purchase of Norton 360 Deluxe with LifeLock Identity Advisor! This product is a game-changer, providing me with comprehensive digital security and peace of mind like never before. Let me share my experience with this outstanding software. First and foremost, installation was a breeze. Within minutes, I had Norton 360 Deluxe up and running on my Android phone, Apple iOS devices, Mac OS laptop, and Windows desktop. The setup process was user-friendly and intuitive, even for someone like me who isn't a tech expert. The protection this software offers is truly exceptional. My devices are now shielded from all sorts of threats, including viruses, malware, ransomware, and more. I can confidently browse the internet, download files, and access emails without worrying about potential dangers. Norton's advanced security features ensure that I'm always protected, no matter which device I'm using. The LifeLock Identity Advisor is an absolute gem of a feature. With the increasing prevalence of cyber threats, safeguarding one's identity has become crucial. Norton goes above and beyond by integrating LifeLock, offering real-time identity theft protection and assistance. I feel secure knowing that my personal information is safeguarded, and in the unfortunate event of any suspicious activity, Norton's team is there to guide and support me. The 3-device coverage is incredibly convenient and cost-effective. It allows me to protect all my devices, ensuring that my digital life remains secure across platforms. Additionally, the 6-month subscription with auto-renewal is a testament to Norton's commitment to keeping their users continuously protected without any hassle. The software's performance is top-notch, and it doesn't slow down my devices in the slightest. Norton 360 Deluxe operates efficiently in the background, updating regularly to stay ahead of emerging threats, while still providing smooth and uninterrupted device performance for all my daily tasks. Moreover, the user interface is sleek and easy to navigate. I appreciate how Norton presents essential information in a clear and organized manner, making it simple for me to manage my security settings and stay in control of my protection. Lastly, the customer support team is fantastic. While I haven't encountered any major issues, I did reach out with a couple of questions during the setup, and their response was prompt, friendly, and helpful. In conclusion, Norton 360 Deluxe with LifeLock Identity Advisor is an outstanding investment in digital security. The all-encompassing protection, seamless performance, and excellent customer service have truly exceeded my expectations. I highly recommend Norton 360 Deluxe to anyone looking to fortify their digital presence across multiple devices. With Norton by my side, I feel like I have a fortress protecting me from all online threats!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Protection

    Rated 5 out of 5 stars

    Comprehensive Protection and Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of using Norton 360 with LifeLock Identity Advisor, and I must say, it's been an incredible experience. This internet security software and VPN bundle exceeded my expectations on so many levels. First and foremost, the protection it offers is nothing short of exceptional. With cyber threats becoming more sophisticated every day, having a comprehensive security solution is crucial. Norton 360 not only shields your devices from malware, viruses, and online threats but also provides a robust VPN service for secure browsing. The peace of mind knowing that my online presence is safeguarded is truly priceless. The inclusion of LifeLock Identity Advisor is a game-changer. It adds an extra layer of protection by monitoring and alerting me to any suspicious activity related to my personal information. This service is vital in today's world, where identity theft is a real and growing concern. Norton's commitment to keeping my digital identity secure is evident, and I greatly appreciate it. One feature I love about this product is its multi-platform support. Whether you're using Android, Apple iOS, Mac OS, or Windows, Norton 360 seamlessly integrates with all of these operating systems. The flexibility to protect all my devices with a single subscription is a massive advantage. What makes this product even more impressive is the 6-month subscription included, allowing me to fully explore all of its features without committing to a long-term contract. This not only reflects Norton's confidence in its product but also offers users the freedom to decide if it's the right solution for them. The user-friendly interface and easy setup make it accessible for individuals with varying levels of technical expertise. I found the installation process to be straightforward, and the software runs efficiently in the background without causing any noticeable slowdown on my devices. In conclusion, Norton 360 with LifeLock Identity Advisor is a comprehensive security solution that has it all – malware protection, a robust VPN, identity theft monitoring, cross-platform compatibility, and a generous 6-month subscription. It's a product that truly delivers on its promises and provides unmatched peace of mind. Whether you're a tech enthusiast or someone who values their digital security, this is a must-have product. I can confidently recommend Norton 360 to anyone looking for top-tier online protection. Try it, and you'll be as impressed as I am!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antivirus and protection is a necessity these days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent protection but watch out for renewals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Norton 360 with LifeLock Identity Advisor (3-Device) and it’s been great so far. Installation was quick, and it protects my laptop and phones seamlessly. The all-in-one package — antivirus, VPN, and identity monitoring — gives strong peace of mind. Performance is solid, and the VPN works fine for basic browsing. It’s a great value if you buy it on sale, but be aware that the renewal price is much higher after the first term. Also, you’ll get a few upsell prompts for premium features, which can be annoying. Overall, it’s a comprehensive, reliable security suite that does exactly what it promises. Just remember to manage your subscription before it auto-renews.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Riel,
      Thanks for your detailed feedback! We’re glad to hear Norton 360 with LifeLock Identity Advisor has been working well for your devices and providing peace of mind with its all-in-one protection.
      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Protection, Vpn performance

    Rated 4 out of 5 stars

    Comprehensive Digital Security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's digital world, protecting our devices and personal information is of utmost importance, and Norton 360 Deluxe with LifeLock Identity Advisor offers a comprehensive solution. This security suite provides robust protection across multiple platforms, making it a valuable asset for individuals seeking peace of mind online. Norton has long been a trusted name in the cybersecurity industry, and the 360 Deluxe package lives up to its reputation. Offering coverage for up to three devices, including Android, Apple iOS, Mac OS, and Windows, it caters to the needs of both mobile and desktop users. One of the standout features of Norton 360 Deluxe is the inclusion of LifeLock Identity Advisor. This invaluable addition helps safeguard your personal information and identity, monitoring for potential threats and providing timely alerts to prevent identity theft and fraudulent activity. Having this extra layer of protection is a significant advantage, especially in today's world where cyber threats are becoming increasingly sophisticated. The suite's malware protection is top-notch, with real-time threat detection that keeps your devices safe from viruses, ransomware, and other malicious software. Automatic updates ensure that your defenses are always up-to-date, reducing the risk of exposure to emerging threats. Additionally, Norton 360 Deluxe includes a powerful firewall that adds an extra shield of protection against unauthorized access to your devices. This feature helps to prevent intrusions and maintains your privacy while browsing or conducting online transactions. The integrated VPN (Virtual Private Network) is another compelling aspect of this package. It allows you to browse the web securely and anonymously, particularly useful when using public Wi-Fi networks or accessing geo-restricted content. Furthermore, the user-friendly interface makes navigating and customizing the settings a breeze, even for less tech-savvy individuals. The software's low impact on system performance is commendable, ensuring that your devices remain responsive while the protection runs in the background. The only downside to Norton 360 Deluxe is the subscription-based model. Although the 6-month subscription with auto-renewal offers flexibility, some users may prefer longer subscription options at a discounted rate. However, the peace of mind and comprehensive security features it offers may justify the cost for many users. In conclusion, Norton 360 Deluxe with LifeLock Identity Advisor is a robust cybersecurity solution that provides comprehensive protection across multiple devices and platforms. With its malware detection, firewall, VPN, and identity theft protection, it offers users a well-rounded defense against a wide array of cyber threats. While the subscription-based model may not suit everyone, the security and peace of mind it offers make it a worthwhile investment for individuals looking to safeguard their digital lives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Protection

    Rated 5 out of 5 stars

    Comprehensive antivirus with great features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe is a comprehensive antivirus and security suite that offers a wide range of features to protect your devices, data, and identity. It includes real-time malware protection, a firewall, parental controls, a VPN, and more. The LifeLock Identity Advisor add-on provides additional identity theft protection features, such as dark web monitoring and credit monitoring. Here are some of the pros and cons of Norton 360 Deluxe: Pros: Comprehensive security features Real-time malware protection Firewall Parental controls VPN Dark web monitoring Credit monitoring Easy to use and install Does not slow down devices Cons: Can be expensive Some features are not available in all countries Overall, Norton 360 Deluxe is a good choice for anyone who wants comprehensive security for their devices, data, and identity. It is a bit expensive, but it offers a wide range of features and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Vpn performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 with LifeLock offers strong protection for up to 3 devices across all major platforms. It includes antivirus, VPN, and identity theft monitoring for one adult. The 6-month subscription provides solid digital security, privacy, and peace of mind—great for anyone looking to protect personal data and online activity.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 is a comprehensive and reliable security suite that offers robust protection for your devices and personal information. It’s a well-rounded solution suitable for individuals and families looking for extensive security features. #### Protection and Security: ★★★★★ Norton 360 provides top-notch protection against a wide array of online threats, including viruses, malware, ransomware, and phishing attacks. Its real-time threat detection and proactive protection features ensure that your devices are safeguarded at all times. The suite also includes a firewall, which adds an extra layer of defense against unauthorized access. #### Performance and Speed: ★★★★☆ The software runs efficiently without significantly slowing down your system. While initial scans can be somewhat lengthy, subsequent scans are quicker and less resource-intensive. The performance impact is minimal, ensuring that your devices continue to run smoothly while being protected. #### Features and Tools: ★★★★★ Norton 360 is packed with features that go beyond basic antivirus protection. It includes a secure VPN for anonymous browsing, a password manager to securely store and manage your passwords, and 10GB of cloud backup for important files. The suite also offers parental controls, which are great for families wanting to monitor and manage their children’s online activities. #### Ease of Use: ★★★★★ The user interface is intuitive and user-friendly, making it easy to navigate and configure settings. Installation is straightforward, and the software provides clear guidance during setup. The dashboard is well-organized, allowing users to quickly access various features and tools. #### Mobile Protection: ★★★★★ Norton 360 extends its protection to mobile devices with dedicated apps for both Android and iOS. These apps offer features such as app scanning, Wi-Fi security, and anti-theft tools, ensuring comprehensive protection across all your devices. #### Customer Support: ★★★★☆ Norton’s customer support is reliable and accessible through multiple channels, including live chat, phone, and email. The support team is knowledgeable and responsive, though wait times can vary depending on the time of day. Additionally, the online help center and community forums provide useful resources for troubleshooting and learning about the software. #### Value for Money: ★★★★★ Considering the extensive range of features and high level of protection it offers, Norton 360 provides excellent value for money. There are various subscription plans available, including options for multiple devices and family plans, making it easy to find a plan that fits your needs and budget. #### Final Thoughts: Norton 360 is a comprehensive and robust security suite that delivers reliable protection for your devices and personal information. With its wide range of features, user-friendly interface, and strong performance, it’s an excellent choice for anyone looking to enhance their digital security. Whether you’re an individual user or part of a family, Norton 360 offers the peace of mind and security you need in today’s digital world.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Comprehensive Protection and Peace of Mind!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who values digital security both personally and professionally, Norton 360 with LifeLock Identity Advisor has exceeded my expectations. This 6-month subscription covers up to three devices, ensuring that all my essential gadgets—laptop, smartphone, and tablet—are safeguarded against cyber threats. The added bonus of compatibility with Android, iOS, Mac, and Windows makes it versatile for multi-platform households or small business setups. The VPN feature is seamless and secure, offering private browsing on public networks without sacrificing speed. It’s a lifesaver when working remotely or traveling. The LifeLock Identity Advisor is the real star here, providing proactive identity theft alerts and personalized guidance, which adds an extra layer of protection and confidence. Installation was straightforward, and the user-friendly interface made it easy to customize settings. Norton has taken the hassle out of staying secure online, and the value offered in this package is fantastic. If you’re looking for robust, all-in-one internet security that includes device protection, identity theft monitoring, and a reliable VPN, this is an outstanding choice. Highly recommend for anyone serious about their online safety!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback and details around all the features you enjoy about Norton. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Overall performance, Protection

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a comprehensive security solution for multiple devices. It protects against viruses, malware, identity theft, and online threats. It also has a VPN, cloud backup, password manager, and more. It is easy to use and reliable. It has a prepaid subscription and auto-renewal. It is a good value for money. I rate it 4 stars out of 5.

    I would recommend this to a friend