Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

FREE

Customer reviews

Rating 4.3 out of 5 stars with 5490 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 5,488 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just to be safe

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it needs to! If you're getting a product for someone who isn't keen on viruses and such then I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The best security product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works like a charm. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    User interface

    Rated 5 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product from northon 360 is nice and good to use Which i bought in best buy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protected

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best support for your pc that you can get. NO VIRUSES ARE GOING THROUGH IF YOU GOT THIS

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything I needed to do plus more. Would recommend

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Rated 5 out of 5 stars

    My protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always something useful to have, extra security, extra protection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ToniaC,
      Thanks so much for your review! We're glad to hear that Norton 360 with LifeLock Identity Advisor is giving you that extra layer of security and protection. It’s always great to know our users feel more confident and secure online. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has protected my phone and my tablet so I highly recommend it! I’ve had no issues whatsoever.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Tbh idk what this is

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk what this does but I'm just making reviews for it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall - no complaints whatsoever! Love it!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Good bonus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bonus keeps youre laptop safe and well plus you get this when you get a laptop

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback! We're glad to hear you're enjoying the added bonus and that Norton is helping keep your laptop safe and secure. It's always great to know our product adds value right out of the box. Enjoy the protection and peace of mind! norton_us

  • Rated 4 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has good specs and a very affordable price. I am happy with this purchase. I am happy being best buy member and the discounts

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Safe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better about getting on the web with this protection

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    good security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great security services. Especially in today's world

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Richard,
      Thanks for your feedback! In today’s digital landscape, strong security is more important than ever, and we’re glad to hear Norton 360 is helping you feel protected. Your review is a great reminder of how valuable reliable security tools can be. Appreciate you sharing your thoughts! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sweep

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. No complaints. No worries. Straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this budget gaming laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a gaming laptop and I opted for the budget Lenovo LOQ. I really wasn’t expecting much from it but it really exceed my expectations in everything I wanted it to do from office work to light/ moderate gaming. I did end up upgrading the ram to 16gb total and added a 2T ssd. So far I’ve been very satisfied with it and I highly recommend it to someone who needs a solid laptop at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Good to have when the you know hits the fan

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security and piece of mind knowing I’m protected.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and it was included in my purchase

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Good, but distractingly hyperactive.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have protection, but it is not set up to give the user adequate control over what the App does. The App keeps rerunning the same processes over and over unnecessarily, intruding on the work I am doing, to the point of distraction. The App needs to be more tailorable to the user’s needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Secured!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using norton for a long time and it quite easy to use. I feel protected with my identity.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I always use protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton for years. I do not feel comfortable going online without it on. It is great protection for my computer.

    I would recommend this to a friend