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Customer reviews

Rating 4.3 out of 5 stars with 5493 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,488 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    They care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe while browsing the web, came as a free gift with the purchase of the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my norton experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am grateful for this security protection. i plan to purchase after the trial. i had a chromebook for over a year and experienced a lot of interference and i believe hacking into emails, banking and other personal information. thank you for the free trial: it is doing it's job.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great kept computer safe been working amazing for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this was a free item with my new HP, I have had Norton Life Lock for years.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review! It’s great to hear you’ve been a longtime Norton LifeLock user. Even though this subscription came as a gift with your new HP, we truly appreciate your continued trust in Norton to help keep your digital life secure. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product which was included with the purchase of a laptop computer I purchased as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great security!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased to have this protection. Gives a feeling of confidence when using my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase add on

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add on for Chromebook purchase. Came in handy. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton On MacBook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great On My MacBook Air. I give it a rating of 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the background and protects computer without any confusing set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can AI please make anti-virus software obsolete? And do it for free? Thanks

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your thoughts! While AI continues to evolve, antivirus software like Norton 360 with LifeLock Identity Advisor still plays a vital role in keeping devices and personal data secure. We’re glad to be part of your protection toolkit—for now, peace of mind is worth it! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Complete security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure for all the devices i have. I feel its safe to vrow a e without any issues

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Satisfied in Saint Paul.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean why choose anything else? I know a good thing when I see one.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the kind words from Saint Paul! We're so glad Norton 360 with LifeLock has earned your trust. It's great to hear you recognize a good thing when you see it—we're proud to deliver reliable protection and peace of mind. Thanks for choosing Norton! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to! If you are uncertain of things this is bassically added re assurance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Anti-Virus Program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anti-virus program! I've utilize Norton for several different products! Very good and user friendly program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perks of purchases

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great perk that comes from buying big purchase from best buy. You get yhings like this with it. Thanks best buy !!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work amazinf i suggest u get it it keeps ur computer safe from virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best pc ive ever had in my life i dont think id ever buy from anyone elsey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop and received it as a gift. I'm happy with him. I recommend it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus software. Does what is should and I feel safer using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FULL SECURITY SUITE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but I find it to slow down my computer a bit. It does come fully packed with many services to help protect my computer. I guess that's the payoff well I'm good with that.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.

      We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us