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Customer reviews

Rating 4.3 out of 5 stars with 5493 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 5,490 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you dont want to be open to malware surfing the web

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,very happy with the purchase. Would definitely recommend

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for the kind words! We're thrilled to hear you're happy with your purchase and enjoying Norton. It’s always great to know users feel confident and protected — thanks for recommending it! norton_us

  • Rated 5 out of 5 stars

    Ah good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a great tool to have just in case. You hope you don’t need it but it’s nice to have

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton anti virus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must have great price for this high quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the Truth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy products are amazing and such a gift to be able to have them!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      That’s such a lovely comment—thank you! We’re thrilled to hear you’re enjoying the products and finding value in them norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best Antivirus Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best antivirus software around to protect your computer, very easy to used for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Full coverage for your computer against any cyber threats.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you so much for your feedback! We're glad to hear you're enjoying the full protection Norton 360 with LifeLock provides. It's great to know the comprehensive coverage—including scam protection, VPN, and identity security—is giving you peace of mind across all your devices. We appreciate you taking the time to share your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with computer. It works. Does not seem to slow down computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING PC!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC RUNS GREAT!! NO ISSUES!! VERY HAPPY!! WILL DEFINITELY SPREAD THE WORD!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been very good so far and it has been doing the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Got for free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for free when i bought a laptop and it's an awesome product,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always makes sure my pc is running properly , shout out to Norton

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Anti-virus protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my Mom's computer. My mom's computer is safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Webroot Security over Norton as I have been told Norton takes up more space on the computer

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and something thats great to have for safety

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Lifesaver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I am able to feel protected while using my Computer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    when greed takes over quality!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a scam! I installed it, Basic version. then found out everything it finds, you need to purchase an upgrade to get rid of the issues. its also a different upgrade for each and every issue! wish I could get a refund, so disappointed. I used it in the past and it was never this way. Now, its about greed, not protection

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the upgrade process felt unclear and disappointing. Your feedback is important, and we’ll review how we communicate feature limitations and upgrade options to make this more transparent. If you’d like assistance with your current subscription or refund options, please reach out to our support team directly—we’d be happy to help. norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    You get what you get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good VPN with security. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and easy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! It's very easy to download and it gives you regular updates on any dangerous items that it might have scanned for. You can also use it for your cell phone or any other mobile device which is really great!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us