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Customer reviews

Rating 4.3 out of 5 stars with 5518 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 5,518 reviews
  • Rated 2 out of 5 stars

    Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite sick and tired of Norton's 360 Deluxe. We paid for it for a year and, they try to charge extra for every problem you have. I will NOT renew it for next year. We get McAfee for free as an additional benefit from AOL along with LifeLock. We're senior citizens that can't just keep throwing money away.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Gene - Thank you for sharing your feedback, and I’m sorry to hear you’ve experienced concerns. I’d like to first clarify something that may help: the Norton 360 + ID Advantage product you received includes all the features listed on Best Buy’s website at **no additional charge**. These features include:
      **Advanced AI Scam Protection – Helps spot hidden scams online and in text messages, with guidance from our Genie AI-powered assistant.
      **Real-time threat protection – Advanced security against malware, ransomware, and viruses without slowing your device, and completely removing these threats if discovered or your money back. (Norton's Virus Protection Promise)
      **Secure VPN – Browse securely with bank-grade encryption, even on public Wi-Fi.
      **Dark Web Monitoring – Alerts if your personal information is found on the Dark Web.
      **Password Manager – Create, store, and manage passwords and credentials easily.
      **SafeCam for PC – Blocks unauthorized webcam access (Windows PCs only).
      **25 GB Secure PC Cloud Backup – Protect important files from data loss (Windows PCs only).
      **Parental Control – Manage kids’ online activities safely.
      **Smart Firewall for PC/Mac – Blocks unauthorized traffic.
      **US-based Identity Restoration Specialist – Guidance and support for identity-related issues.
      **Live Member Support – Assistance with Dark Web Monitoring, subscriptions, and next steps.
      If you were charged for any of these included services, that is not standard practice and may indicate a scam attempt by 'bad actors' posing as Norton. Unfortunately, our highly-trusted brand name is sometimes targeted by fraudsters.
      Please contact us at support.norton.com so our team can:
      1. Verify your device is secure and free from rogue software.
      2. Ensure your Norton subscription is fully functional with all purchased features.
      We appreciate your bringing this to our attention and want to make sure you’re fully protected. Best regards, DWN norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good and protects my laptop from viruses I like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and excellent . Very good and excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to protect your important information

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protects me good, norton is a reliable brand as ecpected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti virus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on the laptop... no issues so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I use it all the time!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing gift they gave two us thanks you

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Compu tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use. Would recommend to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton Antivirus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good once you subscribe to all the add on services. Once the trials and promotions were up, the services turned out to be much more than what I was wanting to pay considering the quality and price of other companies out there. I’d recommend the free or discounted trials but know when they expire and look for the renewal rate so you aren’t hit by suprise with a higher than expected bill to continue using Norton.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I have no find all of it's functions works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security for your pc! Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the program is great and i have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Floydm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Would buy again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s the 3 devices.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 devices. One of the top antivirus software companies.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly I would recommend anyone to try this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton protection is just what I needed it came as a complementary gift when i bought my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and good customer service. When the trail period ended, I was given a great price to renew. Thanks again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use this app, but i will do that. Thank you

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    cute

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it very much, free for months and i love it

    I would recommend this to a friend