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Customer reviews

Rating 4.3 out of 5 stars with 5524 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 5,524 reviews
  • Rated 5 out of 5 stars

    Good luck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Exactly as described, highly recommend this item!”

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 3 out of 5 stars

    Well known brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent virus protection for your new computer. Good brand

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing, Robert! Norton is definitely a well-known and trusted brand in cybersecurity, and it’s great to hear you found it to be a decent option for protecting your new computer. With features like real-time virus protection, VPN, scam alerts, and identity tools, it offers solid coverage for everyday use. norton_us

  • Rated 5 out of 5 stars

    Mehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked while it lasted. Was good until they tried to charge me $120

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you. norton_us

  • Rated 1 out of 5 stars

    Un shipped laptop, unused 365 or Norton couldn’t u

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never able to use it I kept putting no numbers in on the back of the cards they gave me even for the Microsoft 365. I got with my computer. Couldn’t use a single one on the laptop that’s in there trying to be fixed for a cracked screen it’s supposed to be free but I have to pay $80 in shipping for them to

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us. norton_us

  • Rated 3 out of 5 stars

    Good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the free trial for 3 months I use until expired it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience, Roberto! We’re glad to hear you enjoyed the free trial and found Norton to be a good antivirus solution. If you are interested in hearing about plans that may work for you in the future, you can get in touch by chat or phone here www.norton.com/support norton_us

  • Rated 5 out of 5 stars

    Lap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was done in a simple and efficient way. I’m really loving it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It awesome,recommend this item , will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vert good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help to protect my devices I'll say a 10/10 because it's a good product

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VPN plus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew I needed this but glad I have it now!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Anti-Virus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included with our purchase. Does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect safe and secure. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good at what it is intended for works just fine

    I would recommend this to a friend
  • Cons mentioned:
    Notifications

    Rated 3 out of 5 stars

    So, so..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pop ups and adds to upgrade are annoying, regretting signing up for it, but it’s better than a virus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this came with my laptop purchase. Haven't installed yet, but it's a great addition.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever to be honest 100000000/10 just fits

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Given to me for free so it's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet because I received like 5 different codes so I should be set for the next year or so

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well easy to install and plus it’s free with your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All great service just need to add more movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Just need more movie selections and more movies

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go to protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go to product. Never let’s meet down when relied on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What bothers me about this product is that it installs a lot of things on your computer. It's good, but I prefer Kaspersky's solutions.

    I would recommend this to a friend