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Customer reviews

Rating 4.3 out of 5 stars with 5529 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 5,529 reviews
  • Rated 5 out of 5 stars

    Best value for a buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great value for money and has every feature I need, it doesn’t get any better than this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome bonus item from my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the best of the best, it can be costly for some but this subscription perk with purchase is great

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 3 out of 5 stars

    Vpn basic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vpn nothing special. There’s so many out there that are cheaper

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the feedback! We’re glad you found the VPN solid. We understand there are many options out there, and we’re always working to deliver great value with added security features across all your devices. Appreciate you giving Norton a try! norton_us

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice that it come with it for free i like to use theses it helps all the time thank you

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 1 out of 5 stars

    Just a money grab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My poor rating is based solely on the expense of this software. It appears to be good, buy first you pay for the software, but if you want protection from identity theft it has a yearly subscription fee, no matter what safety features you want there is an added yearly subscription. By the time you feel you are protected you've added 3 subscriptions to your budget. Just a money grab.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi there — thank you for sharing such detailed feedback. We’re really sorry to hear you’re feeling frustrated with the cost structure. Norton 360 does include device security and several core features in the base purchase, but some of the more advanced protections — especially those related to identity theft monitoring and restoration — are part of separate subscription tiers.
      Thank you again for taking the time to leave a review. Your perspective is valuable, and we hope Norton continues working on simplifying the experience for customers like you. norton_us

  • Rated 5 out of 5 stars

    Best Buy products are the best.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I love to buy from Best Buy. Best Buy products are the best.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it, but will. Morton’s has always been a good product

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    comprehensive digital security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for comprehensive digital security with identity theft support, this Norton + LifeLock bundle is a solid choice. It’s especially useful for families or individuals juggling multiple devices and online accounts. Just keep an eye on renewal costs and platform-specific limitations

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi- Thanks for the kind review, just wondering why the one-star rating - revise possibly? - DWN norton_us

  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It is not just an anti virus. It has much more like password vault etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Stuff!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my items protected, Very happy it comes with the airpods.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Nice free gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free with another purchase. Very handy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use this so it gets 5 stars. Came with the PC I bought.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Norton 360 Report

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good VPN & Etc but it can be annoying when you want something downloaded even against it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice gift that I received for my purchase, is nice to protect your laptop mean while you trial another options to cover your laptop.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I find this to be very effective software protection and I highly recommend you get this along with your laptop

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Budget anti virus

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got free subscription first…and i liked it and renewed it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    I love the color and the screen is beautiful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on an open box offer, which I couldn’t pass up. I am a going back to school and this is perfect for my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gift, thanks Best Buy for this good deal

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product. I usually don't purchase these type of things. Glad it was free for said amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Tab S10 Ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is fast, has AI and is very portable. Totally recomendable...

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us