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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5162 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by the 360 security suite, as well as its ease of use and intuitive user interface. Many have found the installation process to be quick and straightforward, and appreciate the VPN performance. However, some users have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,162 reviews
  • Rated 5 out of 5 stars

    Great Protection and Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product gives great peace of mind. Norton provides strong antivirus protection, and LifeLock adds an extra layer of security for identity monitoring. It’s easy to install, simple to use, and runs smoothly without slowing down my devices. I feel much more secure knowing my personal information and devices are protected. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Comprehensive Protection for Modern Digital Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a one-stop security solution that offers robust antivirus protection, identity theft monitoring, and a secure VPN, Norton 360 with LifeLock Identity Advisor is hard to beat. Designed for 3 devices and 1 adult, this package is perfect for individuals or small households who want a hassle-free way to stay safe online. Norton 360 with LifeLock Identity Advisor is an excellent all-round security suite for anyone concerned about cyber threats and identity theft. With comprehensive device protection, real-time alerts for identity risks, and a secure VPN, it offers everything you need to stay safe in today’s digital world. Although the 3-device limit might be restrictive for larger households, the peace of mind it provides is well worth the investment. If you're looking for seamless, reliable security with identity theft protection built-in, Norton 360 with LifeLock Identity Advisor is a fantastic choice.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      WOW Great write up! Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lifelock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job it was intended to do. Protected information (I think)

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback! We’re glad Norton 360 with LifeLock gave you peace of mind and helped protect your information. Your trust means a lot to us! norton_us

  • Rated 5 out of 5 stars

    Best anti virus and identity protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your devices are truly protected. You get full piece of mind knowing that you can surf the web and not having to worry about viruses, malware, spyware or any of that for 6 whole months. The identity theft with lifelock is also great. Monitors your credit and keep fraudsters from committing ID theft. Great service to have and you can sleep knowing your credit is fully protected.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your detailed feedback, Nardia! We’re thrilled to hear Norton 360 with LifeLock Identity Advisor gives you the peace of mind you deserve. Protecting against viruses, malware, and spyware while adding identity theft monitoring and credit protection is exactly what we aim for. Knowing you feel secure online and confident about your personal data means a lot to us. norton_us

  • Rated 4 out of 5 stars

    Reliable Security with Extra Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works smoothly across all my devices. Norton 360 provides solid security, the VPN is a nice bonus, and the LifeLock Identity Advisor adds extra peace of mind. Great all-in-one protection for everyday use.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience, CrysS! We’re glad to hear Norton 360 with LifeLock was easy to set up and works smoothly across all your devices. The combination of solid security, VPN, and identity monitoring really does provide that extra peace of mind you mentioned. Your feedback will help others looking for an all-in-one protection solution—thanks for taking the time to share! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for basic tasks like browsing, streaming, and working on documents. The performance is smooth for day-to-day activities, and the display is clear and bright. It’s lightweight and easy to carry around, which is a plus for students or remote workers. The battery life is decent, lasting about 6-8 hours on average use. While it’s not ideal for gaming or heavy software, it’s a great choice for anyone looking for an affordable and reliable device for basic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 with LifeLock Identity Advisor presents itself as a comprehensive security solution, aiming to offer users peace of mind in an era where digital security and identity protection are paramount. From my experience, the product does deliver on its promise of safeguarding against a myriad of cyber threats, ensuring a layer of digital security that is both robust and reliable. However, my personal journey with Norton 360 was met with mixed feelings, largely influenced by my specific needs and expectations from such a software suite. Initially drawn to its well-advertised capabilities, I soon realized that my actual requirement for the level of protection it offers was not as critical as I had anticipated. This revelation is crucial for potential users who might be evaluating their own needs against what Norton 360 with LifeLock Identity Advisor provides. A significant drawback I encountered was the software's approach to maintenance and additional protection services. The frequent notifications suggesting that my computer required cleaning, followed by prompts to purchase additional protection, were less than ideal. This business model, focusing on upselling additional features, detracted from the user experience. It created a scenario where the software felt less like a one-time comprehensive solution and more like a gateway to further purchases. This aspect could be a point of contention for users looking for a 'one and done' type of software solution, which offers peace of mind without the constant nudge towards further financial investment. In conclusion, while Norton 360 with LifeLock Identity Advisor is undoubtedly effective in its core mission to protect and secure, its value proposition may vary significantly among users. Those seeking an all-encompassing security suite may find it meets their needs effectively. However, individuals like myself, who prefer a more straightforward, less intrusive product, might find the constant prompts for additional purchases a deterrent. A shift towards a more inclusive, one-off purchase model could potentially enhance the appeal of Norton 360, aligning it more closely with the expectations of users seeking comprehensive protection without the hassle of recurring upsells.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Absolute necessity

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Norton because it's the same company that my parents used. But I didn't realize I needed Norton until they consistently proved. They know what they're doing. I love their protection on my computer and their reports.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! We're honored to be a trusted name across generations, and it's great to hear that Norton 360 with LifeLock has proven its value to you. We're glad you appreciate the protection and detailed reports—it’s our goal to keep your digital life secure and informed. Thanks again for choosing Norton! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Comprehensive Protection That Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 antivirus protection runs smoothly in the background, and the identity monitoring gives helpful peace of mind. The VPN works well for secure browsing, and setup across devices was straightforward. It's a reliable all-in-one solution.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for your review — we’re thrilled to hear Norton 360 is working smoothly and giving you peace of mind! We’re glad setup was easy and that you’re enjoying the all-in-one protection. Thanks again for your support! norton_us

  • Pros mentioned:
    Protection, User interface

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and definitely would recommend this product. Worth the money. Worth downloading. Easy and simple to use. Good protection

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Overall performance, Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great protection for my daughters PC, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    User interface

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works on all my devices, and the VPN + identity protection give me peace of mind. Good value for the price.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback! We're happy to hear Norton 360 with LifeLock was easy to set up and is working well across all your devices. It’s great to know the VPN and identity protection features are giving you peace of mind. We also appreciate your comment on the value—it’s always rewarding to hear our users feel protected and supported! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working great , I have had no problems. I have used Norton for other computers and have always been happy with it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your continued trust in Norton! We're so glad to hear everything is working smoothly and that you've had consistently positive experiences across your devices. It’s great to know Norton continues to meet your expectations—we’re here to keep that protection going strong! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton lifelock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 with LifeLock gives me peace of mind with solid antivirus protection plus identity theft monitoring. The setup was easy, and the app is user-friendly. I like the added features like VPN, password manager, and dark web monitoring. It’s a comprehensive security suite that covers both my devices and personal info—well worth it for online safety.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what a need Excellent software easy to install.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Never felt more safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Norton 360 for a while now, and it’s like having a paranoid tech-savvy friend living in my laptop—which I appreciate, because I am the type to click on sketchy links “just to see.” It runs smoothly in the background, doesn’t slow down my system, and blocks threats like it owes me money. The built-in VPN and dark web monitoring are nice bonuses, especially if you’re into security but also into using public Wi-Fi at coffee shops with suspiciously long passwords.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Why get good when you can have the Best - NORTON!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    t 73 y/o I have used many different types of software to protect my online data. Most decisions were because I had to go with the choice made by my employer or often because I was trying to save money. Seldom did I really look into what the software was all about. That is until Lifelock came out. Their advertising really explained their product. I started paying attention to what they were selling, how it could impact my life, my data, my bank records, my crypto and stock holdings. The more I read and understood what Norton and Lifelock was all about, the more I realized how serious cyber threats were. The risk all our personal information was at just because of the convenience of online everything, banking, shopping, researching, you name it. We live at a time with the ability to get quick answers to almost everything. But at what risk? Have you ever found purchase on your credit card you did not make? Open an email telling you you owe $ for a purchase, road toll, subscription for monthly service, and it goes on and on. You realize how carefully you need to monitor all credit card activity, banking activity it is all at risk of fraudulent purchases. Yes, if you catch it and dispute it you will probably get it removed. But when you have to monitor everything and do it daily because one is caught and four more show up. Take a week cruise with your family you had better pay for wifi to monitor on board, because fraud doesn’t take a vacation. I recentIy bought a new laptop at Best Buy that came with 6 months free Norton. After reading up on it and seeing how it works I upgraded for veryittlemore and now I recommend Norton/Life Block. Call (######) and get answers to your security needs. You work hard don’t let others drain your funds through fraud. It adds up fast and unless you use up your earned free time constantly checking and protecting they win.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection, User interface

    Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton was always my choice of protection when it comes to online and it can be added to any other devices you own which is great.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Use for school battery is well and holds charge. Fast and effective

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Security at it's best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton for all my computer and portable devices. It's easy to use and I can protect all my devices at once. With all the scams on computer happening around the world. I'm glad I have Norton watching my back

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us