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Customer reviews

Rating 4.3 out of 5 stars with 5538 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 5,538 reviews
  • Rated 5 out of 5 stars

    Protected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tecommend Norton Lifelick. As a SR and a widow l have been happy with thevprotevtion Norton Lifelick gives me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is amazing, the best security ive used. Ive tried lots of different ones but i like Norton the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it if you get it with any purchase it is definitely helpful and useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean do I really have to review a code for norton?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and monitors are devices great! I have always loved this brand for protection on our computers and things

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stop trying to sell me more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton just wants your money. The app is constantly trying to get you to buy more. Just protect my PC.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We understand that additional offers can feel overwhelming, and we appreciate you sharing this concern. Norton’s goal is to provide strong protection for your PC, and while we offer optional features for those who want extra security, your core protection remains our priority. If you’d like help adjusting settings to minimize notifications, please visit https://www.norton.com/support. Your input helps us improve the experience for all users. norton_us

  • Rated 5 out of 5 stars

    Great software, highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife's computer and she says it works really well. I'd definitely recommend it to others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    annoying app and do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't really help with anything... woudlnt buy again

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Rated 5 out of 5 stars

    vpn gift card

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this vpn made my phone private to hackers and my data was save.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Not used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free for 6 months but I returned the laptop

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I didn't need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think it was worth it. Didn't seem to change much over my already safety

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your thoughts! We’re sorry to hear the subscription didn’t meet your expectations. Norton 360 with LifeLock is designed to add layers of protection like VPN, scam alerts, and identity monitoring, but we understand if it didn’t feel like a big change for you.
      If you’d like help making the most of these features or checking your settings, our support team is ready to assist at https://www.norton.com/support.
      We appreciate your feedback—it helps us improve! norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an addition to a product we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it is the best of the best it made me happy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 2 out of 5 stars

    More an advertising tool than system protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slows down the system terribly. The Norton safe search which it suggests is hopeless. Plus advertises more useless products. Switching to an alternative once this runs out

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We're sorry to hear that Norton 360 didn’t meet your expectations. System performance and user experience are incredibly important.

      We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/.

      From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    FREE NORTON

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Norton Lifelock for 90 days with laptop purchase, cool

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our LifeLock customers! norton_us

  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great because it helped me find and delete files I didn’t need which saved me storage.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Always using Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe with this product on my laptop, I know that my data and passwords are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Great Products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton and lifelock combined was an asset to my purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 2 out of 5 stars

    Bad d

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best it’s not doing what u need it to do Something it’s not good

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ToharS,
      Thank you for sharing your honest feedback. We’re sorry to hear Norton 360 didn’t meet your expectations. Our goal is to provide comprehensive protection with features like antivirus, scam protection, VPN, and identity monitoring, but we understand that every user’s needs are different.
      If you’d like, we can help troubleshoot or review your setup to ensure you’re getting the most out of your subscription. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Security and sound of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this comes in great it’s always nice knowing you have a system to protect your devices way of life to make your life easier.

    I would recommend this to a friend