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Customer reviews

Rating 4.3 out of 5 stars with 5538 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 5,538 reviews
  • Rated 4 out of 5 stars

    Safe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my computer safe and running all up to snuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this . Im so grateful it came with my pc laptop.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great addition to purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my purchase. It is a good service for a decent price. This is a noce entry to test out the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little expensive but it’s definitely worth getting. That way you know your computer is protected. 

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Initially compatible with compute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call Norton, way computer was set up won't let ypu download

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 5 out of 5 stars

    Norton review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product which catches all the viruses and blocks them. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security program, price was competitive. You get a free trial to try first

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away from Norton and McAfee software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of Norton or McAfee. They are almost impossible to remove from your computer, and even leave stuff in your computer even when you remove it. Look online. There are so many better anti virus, malware, VPN services, etc.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already needed it to download Solo Leveling Arise. So getting this with the pc worked perfectly.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Best monitor for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it makes my games look and I would recommend for anyone who’s looking for a monitor thats not so expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarcosCesarHR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am already using the NORTON 360 Deluxe. I liked because I have the felling that my files are safety!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free vpn for a free months

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free vpn for a few months , nothing wrong with that… oh and it is an antivirus (bonus)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best antivirus for browsing the internet, reliable and much better when they gave me a free offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with something that i ordered for my kids I would imagine they monitor that i bought for like 1000! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase worth the price. My laptop is faster since I started doing weekly clean ups

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped charging and working...................

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. Sounds like this a device problem vs. Norton software issue. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us. norton_us

  • Rated 5 out of 5 stars

    Extra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as an extra for buying one of many items from best buy. Comes in handy having it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you want it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t find it to be necessary. When the subscription isn’t active, the service can be intrusive with getting you to subscribe again.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 2 out of 5 stars

    Norton/lifelock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best protection you can buy. Worth looking elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, RayvenC! We appreciate you sharing your thoughts. Norton 360 with LifeLock is designed to provide multi-layered protection, including identity monitoring and VPN, but we understand preferences vary.
      However, https://www.av-comparatives.org/comparison/ disagrees with you. Their latest testing has all Gen products (Avast, AVG… and Norton) as the ONLY products that stopped 100% of threats with minimal system impact. If you’d like more details or need assistance with your subscription, please visit https://www.norton.com/support. Your input helps us improve! norton_us

  • Rated 5 out of 5 stars

    More protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really set this up but it is nice knowing that I have more protection once I do

    I would recommend this to a friend