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Customer reviews

Rating 4.3 out of 5 stars with 5452 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 5,452 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Norton 360 with LifeLock Identity Advisor for the past few months, and it’s exceeded my expectations. The installation process was smooth across all my devices—Android, iOS, Mac, and Windows. The combination of internet security, scam protection, and VPN keeps me confident while browsing, and I appreciate the added layer of identity monitoring. Performance impact on my devices is minimal, and the interface is user-friendly. Highly recommended for anyone looking for comprehensive digital protection for multiple devices.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your detailed experience, AhmadA! It’s great to hear that Norton 360 with LifeLock exceeded your expectations and worked seamlessly across all your devices. The combination of internet security, scam protection, VPN, and identity monitoring really does provide comprehensive coverage, and your note about minimal performance impact is reassuring for others considering this solution. Your recommendation will definitely help others feel confident in choosing Norton for multi-device protection—thanks for taking the time to share! norton_us

  • Pros mentioned:
    Protection, User interface

    Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton was always my choice of protection when it comes to online and it can be added to any other devices you own which is great.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Security at it's best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton for all my computer and portable devices. It's easy to use and I can protect all my devices at once. With all the scams on computer happening around the world. I'm glad I have Norton watching my back

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great stuff..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great stuff.. great stuff.. great stuff.. great stuff..

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, RaymondT! We’re glad to hear you’re happy with Norton 360 and that it’s delivering the protection you expect. Reliable security and peace of mind are exactly what we aim to provide, and it’s great to know it’s working well for you.
      Your comments are helpful for others looking for a trusted solution to keep their devices safe. Thanks again for taking the time to share your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    V good pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc, plays games good. Very nice. Just filling space here

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing! Sounds like you’re happy with your PC performance—that’s great to hear. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Working, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed this product. But can tell that works great.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review, Alex! We’re glad to hear installation went smoothly and that Norton is working great for you.
      If you ever have questions or need assistance with features, feel free to visit https://norton.com/support.
      Enjoy your protection! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus, it has blocked a lot of incoming malicious traffic. I’m always worried about my online banking, but not with this product. Thank you, Best Buy.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great feedback, Brian! We’re glad Norton 360 is helping keep your online banking and devices secure. If you ever need tips on maximizing protection or managing features, visit https://norton.com/support for quick assistance. Stay safe online! norton_us

  • Pros mentioned:
    Protection, User interface

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives my ipad grest protection! Plus i can add it to other devices!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very comfortable every time I turn on my computer and Norton pops up showing everything what was scanned and fixed .

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! It’s great to hear that Norton 360 gives you that sense of comfort every time you start your computer. Seeing the scans and fixes right away really reinforces the peace of mind that comes with strong protection. Appreciate you taking the time to share your feedback! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's good and I fulfilled his job. Very good! I like this.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re happy to hear you’re satisfied with Norton 360 and that it’s doing its job well. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Norton from last 5 years and never had any issues. Its a great value if you buy during Black Friday.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience, gpop003! It’s great to hear that Norton has been reliable for you over the past five years—that kind of consistency really speaks to its quality. And you’re absolutely right, grabbing it during Black Friday is a smart way to get even more value. Thanks for taking the time to share your insight! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    thing is good !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it really helps me a lot with my computer

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Daniela,
      Thank you so much for sharing your feedback! We’re thrilled to hear that Norton 360 with LifeLock Identity Advisor has been helpful for your computer. Protecting your devices and personal information is so important, and it’s great to know the features like Internet Security, Scam Protection, and VPN are making a positive difference for you. norton_us

  • Pros mentioned:
    User interface

    Rated 5 out of 5 stars

    Easy to Carry and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lightweight design makes this tablet comfortable to carry around. The interface is simple, and the touch response is smooth enough. The charging time is reasonable too.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ShafquatI,
      Thank you for sharing your feedback! We’re glad to hear your new tablet is easy to carry and use, and that the interface and charging time meet your expectations. While Norton 360 focuses on security and privacy, it’s great to know your overall experience with the device has been positive. If you’d like tips on using features like VPN or Identity Advisor for added protection, we’re here to help anytime.
      Stay safe online!
      — The Norton Team norton_us

  • Pros mentioned:
    Protection, User interface

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and definitely would recommend this product. Worth the money. Worth downloading. Easy and simple to use. Good protection

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t skip out on getting Norton security! With all the scammers an viruses out there, this is a must for anyone getting online.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review, Samantha! We couldn’t agree more—online security is essential with all the scams and threats out there. We’re glad Norton 360 with LifeLock Identity Advisor gives you the peace of mind you need. Protecting your devices and identity is a smart move for anyone who spends time online. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good software, would totally recommend to anyone looking for a good security software.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear you’d recommend our software for reliable security. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Best Buy installed the product for me. I had nothing to worry about. Everything was professional and good service. Can’t thank Best Buy enough for selling and installing the best quality products and services.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JarrettM,
      Thank you for the glowing feedback! We’re so glad to hear your experience with Norton 360 and Best Buy’s installation service was smooth and professional. It’s great to know you felt confident and supported throughout the process. We appreciate your trust and recommendation! norton_us

  • Pros mentioned:
    Overall performance, User interface

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this with a purchase. Had no problems so I guess it works. Easy to use. Didn’t renew.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and many features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got thsi for 60 days for free on my brand new gaming laptop, I have to say when I started using it, I was very excited. It has so many features from dark web scans, device protection, vpn, and a few more. I didn’t find anything that was too wrong with it so I’m giving it 5 stars. I used the dark web scans and figured out I have a leak on my email and password from a few years ago. That’s good and vital info to know if you wanna be safe in the digital world. Great product for being safe digitally. One thing to add, I’ve never used any sort of vpn or something like Nord, when it was downloaded onto my pc, it was very user friendly and takes you through a short tutorial for most aspects of what you can do with it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, truly appreciate how you call out all the features you're enjoying. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very comprehensive, it was the best gift my daughter could have received, and it has worked very well for her.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience, EmmaM! It’s wonderful to hear that Norton 360 turned out to be such a valuable gift for your daughter. Comprehensive protection and ease of use make a big difference, especially when it works well right out of the box. Your feedback really highlights how this product can provide peace of mind for loved ones. Thanks for taking the time to share! norton_us