Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

FREE

Customer reviews

Rating 4.3 out of 5 stars with 5538 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 5,538 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got for free qith purchase of Laptop from best buy. No complaints. Everything good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton subscription

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the price after the trail period, too high

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you. norton_us

  • Rated 2 out of 5 stars

    Meh, not needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is not a needed product. Nowadays a Microsoft defender is typically enough. Nice that they included it for free with my purchase though I won’t use it.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi - Thanks for your opinion, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and PC is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 norton_us

  • Rated 5 out of 5 stars

    Good coverage

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent program for Norton , great coverage on the life lock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best product and it's recommended for you to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice wow super awesome hip hip hurray, papparapap papa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop security

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton provides excellent security coverage. Have it installed on all laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gift product such great gesture wasn’t expecting it but again im happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with Norton Subscription

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and coverage and plus came with 6 months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs to be safe on the internet, so if get it with a purchase then go right ahead and use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unable to rate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this item. I'm not big on antivirus software

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. norton_us

  • Rated 5 out of 5 stars

    Rev

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good antivirus, it came out for free with the purchase of the iBUYPOWER - TraceMesh Gaming Desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Antivirus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Antivirus. Recommended for any laptop specially for graphic designers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% necessary for any new pc, great that it’s complimentary with purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    performance hog

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life lock is okay but antiviruses are just unnecesarry performance hogs.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Dragonite32,
      Thank you for sharing your feedback! Norton 360 is designed to provide comprehensive protection, including real-time threat detection, VPN, and identity safeguards, while minimizing resource usage. However, performance can vary depending on system specifications and settings.
      If you’re experiencing slowdowns, here are a few tips that might help:

      Adjust Scan Settings: Schedule scans during times when you’re not actively using your device.
      Enable Silent Mode: This reduces background activity during gaming or heavy tasks.
      Check for Updates: Ensuring both your OS and Norton are up to date can improve efficiency.

      LifeLock adds an extra layer of identity protection, which many users find valuable for peace of mind. While antivirus may seem unnecessary, threats like ransomware and phishing are still prevalent, and having proactive protection can save a lot of trouble. norton_us

  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not protect the greatest doesn’t keep viruses away

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 5 out of 5 stars

    5 start

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product quality is consistently outstanding, exceeding my expectations every time

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    yeeaaaah

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cool and awesome and cool and wicked and awful

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. norton_us

  • Rated 5 out of 5 stars

    Norton

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it free for a year with my laptop purchase and it can be used with 2 other devices what a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way my phone looks with this amazing case

    I would recommend this to a friend