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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5452 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 5,452 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described, easy to install and reliable protection. Would recommend for security

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what a need Excellent software easy to install.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security, which provides a fluent experience.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    the best protection for your pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great buy i am excited to use it to protect my computer that i use for work purposes

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review, MonicaG! We’re glad to hear you found this to be a great buy. Starting your new work device off with strong protection is a smart decision, and it’s wonderful that you’re excited to put Norton 360 to use. Your feedback will definitely help others looking for reliable security. Thanks for taking the time to share your experience! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Best Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six months of protection is more than what I expected.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback, Katiso! We’re glad you’re happy with the six months of protection from Norton 360 with LifeLock Identity Advisor. If you ever need help with setup or features, visit https://norton.com/support for quick assistance. Stay secure and enjoy! norton_us

  • Pros mentioned:
    User interface

    Rated 4 out of 5 stars

    Anti virus

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install!! User friendly and easy to navigate!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that this was free but I don't really have the need for it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback! We’re glad you appreciated receiving it for free, and we understand that not everyone has the same security needs. If you ever decide to explore the benefits of added protection, we’re here to help. norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and provides good securrity. Highly recommend

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So easy to install and use. Norton has really improved.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton & LifeLock customers! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Comprehensive Protection That Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 antivirus protection runs smoothly in the background, and the identity monitoring gives helpful peace of mind. The VPN works well for secure browsing, and setup across devices was straightforward. It's a reliable all-in-one solution.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for your review — we’re thrilled to hear Norton 360 is working smoothly and giving you peace of mind! We’re glad setup was easy and that you’re enjoying the all-in-one protection. Thanks again for your support! norton_us

  • Rated 4 out of 5 stars

    Reliable Protection with Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360’s 6‑month subscription has been a solid choice for keeping my devices protected. It runs smoothly in the background, offers strong antivirus and firewall protection, and the VPN is a nice bonus for privacy. Easy to install, easy to use, and gives real peace of mind.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your detailed feedback, Devinda! We’re thrilled to hear Norton 360 with LifeLock Identity Advisor has been a solid choice for you. Smooth performance, strong antivirus and firewall protection, plus the added privacy of a VPN—that’s exactly what we aim to deliver. Easy installation and peace of mind are what make the experience worthwhile, and we’re glad it meets your expectations. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    norton is excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    norton is excellent especially if you dont have protection on your computer

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JohnR — thanks for sharing your thoughts! We’re glad to hear you think Norton is excellent. Having strong protection in place is especially important if your computer doesn’t already come with built‑in security, so it’s great to know Norton 360 has been working well for you.
      We appreciate you taking the time to leave a review, and we hope it continues to keep your devices safe and secure! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very nice offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, value is very nice, love this offer as well. Will def be continuing after free membership is up.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re thrilled to hear you found Norton 360 with LifeLock Identity Advisor to be a great value and that the protection meets your expectations. It’s fantastic that you plan to continue after the free membership—having ongoing security and identity protection is a smart move in today’s digital world. norton_us

  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Absolute necessity

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Norton because it's the same company that my parents used. But I didn't realize I needed Norton until they consistently proved. They know what they're doing. I love their protection on my computer and their reports.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! We're honored to be a trusted name across generations, and it's great to hear that Norton 360 with LifeLock has proven its value to you. We're glad you appreciate the protection and detailed reports—it’s our goal to keep your digital life secure and informed. Thanks again for choosing Norton! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommend this product. Great performance and quality and the price was a steal

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience, KaysanJ! It’s great to hear that Norton 360 with LifeLock Identity Advisor has been a game changer for you. Strong performance, quality protection, and an unbeatable price are exactly what most of us look for in a security solution. The added features like scam protection and VPN really make it a comprehensive package for safeguarding devices and personal information. Your recommendation will definitely help others feel confident about choosing this product! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Norton 360 (3 Devices) w/ LifeLock Identity Adviso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup and solid protection. I use it across all my devices and it runs quietly in the background. LifeLock adds peace of mind with identity alerts. Worth it for anyone who wants to stay secure without hassle.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Great anti-virus plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and is good and keeping your computer protected.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working great , I have had no problems. I have used Norton for other computers and have always been happy with it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your continued trust in Norton! We're so glad to hear everything is working smoothly and that you've had consistently positive experiences across your devices. It’s great to know Norton continues to meet your expectations—we’re here to keep that protection going strong! norton_us

  • Pros mentioned:
    User interface

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works on all my devices, and the VPN + identity protection give me peace of mind. Good value for the price.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback! We're happy to hear Norton 360 with LifeLock was easy to set up and is working well across all your devices. It’s great to know the VPN and identity protection features are giving you peace of mind. We also appreciate your comment on the value—it’s always rewarding to hear our users feel protected and supported! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IT protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a new user to Norton, but it has done what I need it to do thus far. I have no issues, just the ads I receive everyday to buy more.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience! It’s great to hear that Norton 360 is meeting your needs as a new user and providing reliable protection so far. Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us