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Customer reviews

Rating 4.3 out of 5 stars with 5546 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 5,546 reviews
  • Rated 5 out of 5 stars

    Received free reward from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful product received it from best buy free item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but some of the features initially interfered with the Mac operations

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 5 out of 5 stars

    Norton 360,000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360? More like Norton 360,000 am I right you guys?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my order.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Amazing staff. Product arrive on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live it because I can peotect more than my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360/protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with viruses or any kind of attacks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not needed item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a product i bought. No giving it any positive or negative review. I won't use the product since i have my own anti-virus software

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with the laptop. Just like any other antivirus. Will detect common viruses

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 5 out of 5 stars

    My sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent service I always choose Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Success

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works to keep my internet isolated from malware!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, not the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use it anymore because I find that it affects performance on most systems even though it offers top notch security.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite weight security system from a trusted provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing Very nice I like how smooth it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope recommend alot to anyone but trust trust lets goo

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may or may not be better than nothing, but is a little annoying to use.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We're sorry to hear that your experience with Norton 360 hasn’t been as smooth as expected. We understand that ease of use is important, and we’d love the opportunity to help improve your experience. If you’re encountering specific issues or have questions, our support team is here and ready to assist.

      You can send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 1 out of 5 stars

    Bad antivirus card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware! Got the card. Tried to redeem on a new PC. Nada! Customer service referred us to the store. The store referred us back to customer service!! Never again. Will buy download from vendor or amazon. Would give a zero rating if possible....

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear you have had issues. Your digital key delivery should have come from email alias BestBuyInfo@emailinfo.bestbuy.com, please check your junk folder in the event the email was delivered to that folder. Please reach out to bestbuy.com/support for assistance in locating your product order if you did not have the correct key card.
      If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us. norton_us

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice 365 photoshop and excellent excel and word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come free with purchase never try but it look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cho

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and the battery life last longer……………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase and well worth the money put into it.

    I would recommend this to a friend